If you want to make a video banner as our demo: https://claue.arrowtheme.com/de
You can refer our document to get it:
https://themes.magesolution.com/claue/docs/v2/#video-banner-block
Via F-builder you are just able to choose footer version
If you want to edit it in details, you need to do it yourself in admin -> content -> block
Please very be careful because if there is anything happens, we cannot support it
If you want us to make a footer for you, you need to pay extra for it
If when you wish list a product on the message on the top says "product added to wishlist. Press "here" to continue shopping.
In this case, you can use this feature to know what file you need to edit:
https://www.mageplaza.com/kb/how-to-enable-template-path-hints-magento-2.html
We have researched and found that this is a problem of magento 2.4.2, you can refer:
We have now configured the Only X left Threshold field to 1000 to display the correct number of products remaining.
How to change the size of these 3 Icons or how to replace it?
Solution:
We offer you to use custom style. Font awesome is involved in Claue, you can change icons according to it's library.
You can go:
MGS -> Theme setting -> custom style
You need to choose the proper storeview, then clear cache and check it again in your private browser mode
For example:
This is how custom style section looks like
Please run command again :
rm -rf pub/static/frontend/*
rm -rf var/*
php bin/magento setup:static-content:deploy -f
from magento root
then please note to clear all cache and check this issue again
We have recorded that there have been some clients who were not experts at magento struggled when trying to uninstall theme following this article https://arrowhitech.ticksy.com/article/15889/
Normally we are not allowed to help any further at this point but we will explain a little bit
1 - Remove theme files: In your project source code, everywhere contains folder named "Mgs", please delete them all
2 - Edit "theme" table and remove the theme
When you installed theme, you already created tables automatically, they were named with prefix "mgs_", please delete them all as well
3 - In "eav_attribute" table, which is magento default table, please search for "source_model" then delete every elements with "mgs" like in the attachment
Deploy means "deploy command: which is php bin/magento setup:static-content:deploy
Please refer to this link, it might help you to solve the issue:
If you didn't want to use these storeview, you can disable them.
Please go to admin -> Stores -> All Stores -> Click Storeview you want to disable
Then choose disable -> save
Then clear cache and run reindex data command: php bin/magento indexer:reindex
Indeed, Store locator is working well on Claue version 1 as our document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#config-storeLocator
However, claue version 2 has run some features but due to of the google api, I can't continue completing it. This reasion why Claue 2 still hasn't updated the Store locator up to now.
We also get your feedback and forwarded to our devs team to have plan sooner for this extension. I am so sorry for this inconvenience.
Thank you a lot.
If you want to change the color of these icons:
Please follow:
.header-area .table-icon-menu .minicart-wrapper .action.showcart:before
{ color: #your_color; }
.header-area .table-icon-menu .theme-header-icon .pe-7s-user:before
{ color: #your_color; }
.page-header .search-form .actions-search .action-search :before
{ color: #your_color; }
Then please add them to the Custom Css:
Jquery warnings:
These warnings might make you think they slow down your site speed, but it's not actually the truth
Those warnings are light warnings and I regret about this little annoying point, but it isn't a theme bug, so it's out of our support. And when you want to handle it, which also cannot improve significantly the speed of the site. Even if you want to use our optimization service to remove these warnings, it is not easy to complete for you.
Please refer the following video:
Please note: after creating a frontend builder account but it doesn't work, please disable "Page Cache" in System -> Cache Management : https://prnt.sc/sf5k6a
If you want to remove delivery date:
You can config it in your admin site.
Please go to admin --> MGS --> configuration --> One step check out --> display conffiguration
Then you can set it to " No" to hide it as you want.
If you want to show " our brand" block as our demo:
First of all, please go to admin --> MGS --> Shop By Brand --> Manage Brands
Then create new brands that you need to show on homepage
Secondly, please use F-builder to create "our brands":
Step 1: add new section
step 2: add new block -> Text content & Images ( Create Title "our brand" )
Step 3: add new block -> OWL Carousel Slider ( Create Slide)
This issue occur when you have not applied the patches, please follow the below instruction
- If you use magento 1.9.1.x, so please apply the content of patch1.9.1.x to magento root on your server
- If you use magento 1.9.2.x, so please apply the content of patch1.9.1.x and 1.9.2.x to magento root on your server ( 1.9.1.x -> 1.9.2.x )
- If you use magento 1.9.3.x, so please apply the content of patch1.9.1.x, 1.9.2.x and 1.9.3.x to magento root on your server ( 1.9.1.x -> 1.9.2.x -> 1.9.3.x ).
Also you should disable cache and compilation while using the frontend builder.
We offer a discount for returning customers .Therefore, pick one of the offers listed below and follow the instructions to get the discount applied.
Please refer this link:
Issue: "Go to card" button not align and not the same size as "proceed to checkout".
Solution:
Please edited:
If you want to use the search bar on top header instead of search icon on the right, a search bar in yellow highlighted area and remove the red crossed search icon on the right:
The theme has some header versions where the search is on the top, not on the right.
You can go to admin MGS -> Theme Settings -> General then change the header version to see what header you like. You can refer this header:
https://themes.magesolution.com/claue/m2/pl
It is header version 8.
Issue: If you have problem as in this below snapshot: the filter displays white page with the word filter
Solution:
Please check whether you are using Lof_RequestForQuote extension or not.
If you are using this extension and the category page is using the files from this exetnsion, it is why, it looks very different than our demo site.
For the homepage content, you should use builder to build for a store view.
Then use this article to know how to apply other store views:
You want to change some default text that cannot be changed by F-builder or admin -> content -> blocks
I have a suggestion for you to use template path hint extension to find exactly the place to edit that
https://docs.magento.com/user-guide/system/template-path-hints.html
After saving your change, you should clear all cache (admin and server) to see it
Now, we know that perhaps you're facing some obstacles while using our themes, such as your site is too slow after installation or you have some ideals in your design that our configuration can't meet your request. Please understand that they're all out of our support scope, but we, Magento team do provide customization service, please create a new ticket if anything needed, our support agents will discuss with you for more details
If the color identification at the front desk is not ⚪
If you want the image size to be equal to the color size, you need to add Custom Style at:
Admin -> MGS -> Theme Setting -> Custom Style:
.swatch-attribute .swatch-option.image
{ width: 18px !important; background-position: center; }
And please note that you need to choose the store before adding Custom style, clear cache after changing anything.
Besides, If the color picture is not round, but ellipse:
Please edit in the Admin -> MGS -> Theme Setting(English store) -> Custom Style section.
Then, clear the server cache and check your site again to see the changes.
To edit the page using Front-end Builer, please note that you use Front-end Builder on the frontend, not in admin and follow steps:
1. First of all, please refer this article to enable the Front-end Builder.
https://arrowhitech.ticksy.com/article/12553/
2. Secondly, please refer this article to know how to use it:
https://www.magesolution.com/themes/claue/docs/m2/index.html
Please refer this link to create a configurable product as your expectation:
https://docs.magento.com/user-guide/catalog/product-create-configurable.html
To setting the share this on your site, please make the following steps:
1) Go to admin MGS -> General Setting, expand "Share This" tab, here you can enable/disable the share this, specify what page the share this will display
2) Access this link: https://platform.sharethis.com, enter an email address and password ( notice: you can use any email and password, not need correctly ) then watch the video below:
We want to confirm that our theme didn't do anything related to options under System->Data Transfer.
In this case, we also disabled all our modules to check and this issue still appear. It means it's not our theme bug, so I regret that it's out of our support scope. Please check your 3rd party extensions or your core magento.
You just need to create a new block with the id Identifier: footer_contact_us and make sure it is selected to show only for the Store view you want.
I got your full meaning. I have this article, you can refer it to show Language with It's flags as you want:
https://www.simicart.com/blog/magento-2-multiple-stores-domains/
However, you need to note one important thing: when you create store, you need to fill the correct code of store that you made before, then the image will be displayed well.
Look at it:
Notice Important: Don't delete Menu with ID is 1, it is this menu:
1) Please make sure you created the menu item in admin, please go to admin MGS -> Manage Megamenu Item and Menu is "Main Menu"
2) If you created the menu item as above but the menu item is still not showing, try Flush Menu Cache and Refresh Magento Cache, go admin MGS -> Manage Megamenu Item:
3) If you are using Claue theme and want to use the header with logo center in menu, refer this document:
http://www.magesolution.com/themes/claue/docs/m2/index.html#add-logo
Also note: if you edit menu item/create menu but it doesn't reflect on the frontend, you only need Flush Menu Cache!
4) You want to add New label on parent menu item like this:
you only need to add the "Special Html" for menu item:
5) You want to add the label in subcategory, like
You only need to go to CATALOG -> Category, edit category then click "MGS Megamenu" and add:
ISSUE:
In mobile view, if you open the menu, you can't close it, you are forced to click on a link in the menu.
SOLUTION:
You can add:
It will help you to solve this issue.
You can use cms page to edit the homepage, no problem but you can't use cms page and builder to edit together
- When you edit by builder, then you need to click "Confirm" on the left corner to save edited things to cms page, that mean cms page will be updated whenever you click "Confirm" and the changes what you did in cms page directly will be lost. if you don't click "Confirm", you can't see the content that you edited by builder after you disable the builder, so it is required to click "Confirm" when you want to save edited things by builder.
- If you directly edit anything in cms page, you also can't see them when you edit the builder. So if you want to use Front-end Builder, please don't edit directly in cms page.
If English store view shows different logo size than Arabic store view like that:
And:
Solution:
Please add this code to custom style:
@media(max-width: 767px){ .logo img
{max-width: 100%;height: auto; }
}
Please note: that changing the value of max-width and height. You need to convert 100% and auto to the number of px you want.
OR:
you can refer this video to get how to fix this issue:
https://www.loom.com/share/0921805185a847769e27ba41d9225152
1) Before deploying, please remove the content of var/, generated/ and pub/static/frontend/Mgs/ folder
2) Connect to your server by SSH account, navigate to magento root then run:
php bin/magento setup:static-content:deploy -f
Indeed, you can set up config sale popup in your admin. However it's only working well on Claue version 1, as you can see:
And for Claue version 2, we regret that our devs team decided to remove it from Claue 2 for a few other functional reasons before launching our products. Sorry for this inconvenience.
Please refer to this link, it might help you to solve the issue:
Errror:
Exception #0 (Exception): Notice: Trying to access array offset on value of type int in /var/www/deploy/staging/releases/53/app/code/MGS/Ajaxlayernavigation/Model/Layer/Filter/DefaultFilter.php on line 121
How to fix it:
Please follow steps:
Step 1: Please download the theme latest version.
Step 2: update the theme, please refer this article to upgrade it:
Please follow the following steps:
Step1:
Layout of full header has 3 main blocks: top-header-content, middle-header-content, bottom-header-content. But you can also use 1 or 2 blocks for new your header
This is layout of full header:
.- If any blocks you do not use can be removed.
- In main blocks, if you want the header full width, you use class="container-fluid". If not want the header full width, you use class="container". Then you add your template to container.
Step 2:
- Add new thumb of new header to the folder "pub\media\mgs\claue\headers". NOTE: name of thumb is "header_11.png"
Please refer this document for request: upload a video with page builder:
https://www.magesolution.com/themes/claue/docs/m2/index.html#video-banner-slider
It will help you to solve this issue.
If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> Block
Infact, of course you can do that way but we never recommend it
Please refer these articles
https://arrowhitech.ticksy.com//article/16977/
https://arrowhitech.ticksy.com//article/17061/
https://arrowhitech.ticksy.com/article/12675/
When you chosse "no" for option "Use Category Image (Only current category)" , all background pagetitle will just have a common background.
But when you "yes" for option "Use Category Image (Only current category)", background pagetitle will get background of each cate.
If you want to select: 2 columns with right bar in category page like that:
Solution:
Please go to Catalog->Categories
You should register the purchase code for your main domain firstly, then you can use as many sub-domain as you want. Please refer this article
https://arrowhitech.ticksy.com/article/15429/edit/
Please note: Main domain should be simple such as: abc.com
Then if you want to change your main domain, you have a chance to do so by referring this article
Please refer this video for more detail, thanks
If you are in this case: when choosing header11 and disable sticky header the title and breadcrumb disappears on categories, products, other pages.
You can edit Css in Admin->MGS->Theme Setting->Custom Style to solve this issue.
To set up layered navigation with the attributes filterable, you can follow 3 steps:
The details for each steps, please refer in here:
https://docs.magento.com/user-guide/catalog/navigation-layered-filterable-attributes.html
Please follow the instruction in our document
http://www.magesolution.com/themes/claue/docs/m2/index.html#make-child-theme
Here we have attached a video for you:
https://drive.google.com/file/d/1NChomVdQL2v6lVkX2pVuHQWuudhO44ar/view?usp=sharing
In static content, you can add ul li (in html structure to build content)
This is just an example:
" l class="dropdown-mega-menu">
<li>
<ul class="dropdown-submenu-ct">
<li class="level1"><a href="{{store url="../en_rtl/blog"}}">Blog Grid</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}">Blog List</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}beauty">Blog Categories</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}tag/News">Blog With Tag</a></li>
<li class="level1 dropdown-submenu"><a href="{{store url="../fr_rtl/blog"}}blog13">Blog Detail<span class="toggle-menu"><span class="icon-toggle"></span></span></a> <span class="toggle-menu"><span class="icon-toggle"></span></span>
<ul class="dropdown-menu-ct">
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}gucci-garden-opens-in-florence">Blog Detail Video</a></li>
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}the-best-street-style-from-berlin-fashion-week-fall-2018">Blog Detail Image</a></li>
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}all-of-the-highlights-from-pitti-uomo">Blog Detail Gallery</a></li>
<li class="level2"><a href="{{store url="../en_rtl/blog"}}how-bella-hadid-dresses-down-a-ladylike-coat">Blog Detail With Lookbook</a></li>
</ul>
</li>
</ul>
</li>
</ul>"
First, You go store -> configuration -> set store view being used
Second, choose web -> search default page
Third, check store view hompage's location
Fourth, go content -> page and find it
Error:
Solution:
Please note to do not use both cms page and frontend builder. You only can use one.
If you want to edit cms page and you already used frontend builder before, keep using it. Editing with frontend builder, and everything will be fine.
Besides, please read this article for more information.
https://arrowhitech.ticksy.com/article/12553/
ISSSUE:
In configurable products, when trying to choose the size and adding the product to the cart either nothing happens.
SOLUTION:
With configurable product, we do not let the customer add product to cart from category page now. You have to go to product page to choose option and then add to cart.
First of all, you go etc/di.xml then search for "LayerPlugin", add */ /* to this plugin (to remove but still keep the code) so Magento wont read it.
Then run compile command again, then c:c
Go to admin -> MGS -> Manage Menu -> Click Add Menu button
Then you need input menu information
Click Save button to save this menu.
Step 3: Create menu item
You can go to Admin -> MGS -> Megamenu -> Manage Megamenu Items -> Click Add Item button
Then input all information
Custom Setting
Step 4: Show menu on front-end
Go to admin -> Content -> Blocks -> Create Block "Menu Vertical Header 1" and paste this code to content of block
I've created "Test Menu Item" in your site for example
First of all, I am so sorry for any inconvenience that you're encountering. However, after discussing with our devs team and looking at it seriously, I regret to inform you that Claue 2.0 is currently developing RTL theme.
We’re so sorry for occurring an unexpected case. The RTL theme is only working well on Claue 1 at the moment and for claue 2, we got your feedback and will make an effort to complete it and update as soon as possible. I hope that you can empathize for us
Now you complete a homepage on store view A, when you edit then click "Confirm" on the homepage, the content of the homepage will be saved to cms page, you can find it in the admin
1) Case 1: you have another store view B and you want to use the same cms page on store view B, you only need to go to admin MGS -> General Settings, select store view A then EXPORT the homepage then go to admin MGS -> Theme Setting, select store view B then IMPORT the homepage you just EXPORTED. So store view B will use the same cms page, so you only need to enable builder on the store view A, edit , add or anything then click "Confirm" then the homepage on store view B also will change because they used the same CMS page
2) Case 2: if store view B, you want different something with store view A, you also use IMPORT and EXPORT but before IMPORT to store view B, you must create another cms page first and assign it to store view B in STORES -> Configuration -> Web [GENERAL] then go to admin MGS -> Theme Setting, select store view B then IMPORT the homepage you just EXPORTED. In this case because you created another cms page for store view B, so you can enable the builder on store view B then edit it and your changes will only affect to store view B.
I think that my instruction will help you
This error is often caused because you are using menu type: Static content. However you copy html of Catalog content, therefore it include some classes which related to js function.
If you are in this case, we think you should use: Catalog content, then assign categories of each menu item
For example, you create a item Women:
On tab Category, you assign subcategory for Women
To get the Mobile navigation for Claue 2, please merge this file to your folder magento and then run command:
setup:upgrade
I attached the patch for the bottom navigation in here, please refer it:
If you want to add more css code, the best way is you should create an other custom file and add your css code to it, I will guide 1) Create a file mycustom.css in app\design\frontend\Mgs\claue\web\css\ folder
2) Declare it in \app\design\frontend\Mgs\mgsblank\Magento_Theme\layout\default.xml as the way we declared other css file
3) You can add your css to mycustom.css file but you must deploy again to your change reflect to the frontend. Note to remove the content of var and pub/static/frontend/ folder before deploying
4) If you don't want to deploy again each add css to file, you can add your css to mycustom.css file in pub/ folder directly but note after edting it, you must copy the changes to mycsutom.css file in app/design/ folder
I want to change a few contents but not working in front end
Answer: if you want to know what template file you need to edit, let use this feature
https://docs.magento.com/user-guide/system/template-path-hints.html
Please refer to the below solution:
It will help your to solve your issue about the error: “Invalid parameter given. A valid $fileId[tmp_name] is expected”
You can change the version of the header at Admin.
Please go to the Admin -> MGS -> Theme Setting(choose store) -> Header section.
Besides, please follow our document to get more:
For claue 1: https://www.magesolution.com/themes/claue/docs/m2/index.html#builder-change-header
For claue 2: https://themes.magesolution.com/claue/docs/v2/#setting-header
In this case if you want the filters don't scroll with the page, you need to customize because in fact that it's our design.
I regret that this is out of support scope. However, If you want, you will need to pay a fee to make it because we don't make it free.
If you agree, please let us know and we will sent a mail to you about this fee.
You run command to enable the GDPR extension but it doesn't still show on your site? Don't worry because you have to enable Cookie Restriction Mode of Magento2, please go to STORES -> Configuration -> Web [ General ] -> Default Cookie Settings and enable "Cookie Restriction Mode", take a look:
Please refer this video for more detail, thanks
If you want to change color, you can refer this article
https://www.magesolution.com/themes/claue/docs/m2/index.html#st-color-default
You can try using custom style
https://www.magesolution.com/themes/claue/docs/m2/index.html#custom-style
We cannot support you any further as the question is about customization
Issue: Structured Data is not working
Indeed, it relates with the Google HTML structure. Our devs team also checked it carefully on the default of Magento 2, but I regret that currently, It does not support Google HTML structure entirely.
And you will have to use the third-party extension If you want to get it fully.
So sorry for this inconvenience.
Thank you.
Please note: You need to make sure that you chose the proper storeview (Eg: Default storeview). Then you need to clear cache and check it again in your private browser mode
Please check: Whether pub/media/mgs/css/custom_config.css is writable or not
I'm giving you an example to have a better understanding
1. You need choose a category and set it Is Landing
2. Create sub categories and upload category thumbnail image of subcategory
and set thumbnail
3. Result: When you go to category link, you will see it's subcategory
+ Disable MGS_Mpanel module by going to your server, access to app/etc/ and edit file config.php then change 1 -> 0 with MGS_Mpanel module
+ Go to database edit setup_module table then find a record with MGS_Mpanel of Module field and delete it
+ Connect to ssh, navigate to magento root then run:
+ php bin/magento module:enable MGS_Mpanel
+ php bin/magento setup:upgrade
+ php bin/magento setup:static-content:deploy -f
First of all, please note that this is out of our support scope, so please be careful as we cannot help if there is anything happens
Now, you can add your custom code by this following file
app/design/frontend/Mgs/claue/web/js/custom.js
Thank you
I want to have a best-seller or top-trending section:
Answer: We dont have that function, but you can create a new product atrribute then name it “best-seller” or “top trending”
Please refer our documentation: http://www.magesolution.com/themes/organie/docs2/index.html#create-attribute
Question: I have changed one of the social icons in the footer to Snapchat. It seems to be there but the grey colouring has disappeared. We need it to display in the same colour as the other icons?
Answer: Our theme old theme Claue 1, Supro, Molla, Organie, Gemmart, Unero use fontawesome 4.5, however you are using fontawesome 4.7 (fa fa-snapchat). That is the reason why icon disappear. You can see icons of fontawesome 4.5 here and choose one instead of fa-snapchat http://swwwitch.com/dl/Font-Awesome-Cheetsheet-4.5.0.pdf
Or if you want to use fontawesome 4.7, you can follow this article: https://magento.stackexchange.com/questions/224248/how-to-add-font-awesome-in-magento-2
After clicking "Install Theme" and "Import" the homepage in the admin, you see this notification on the homepage, please go to admin Store -> Configuration -> Web [ General ] then expand "Default Homepage" section and assign a homepage then try to import homepage again, refresh cache. The problem will be resolved
Step 1: Please got to this block:
Step 2: Edit text, then please save it:
Step 3: Please clear cache and it's done.
Please go to app\design\frontend\Mgs\claue\MGS_Blog\templates\sidebar.phtml and change the text below.
Then please clear all cache and check your site again.
There is an styling issue with the checkout. The 'Tooltip' text is crashing into the text boxes. Can this be removed?
It's our how Claue designed, it's not a bug
If you want to achieve "remove tooltip", I recommend you to use custom css. We cannot make it for free for you
please do these following steps of my instruction
1 - You need to access into your database
2 - Choose core_config_datta to edit
3 - Please look these picture, you need to choose like I do
In the value field, you fill with "advanced" then press enter
Change every value from "1" -> "0"
4 - Clear all the cache (page cache and server cache)
Problem: Google Map shows on the Store Locator page, but it won't show up on the Contact page.
Because now Google doesn't allow you to use their map for free anymore, so there are quite a few functions that use the Google APIs that cannot be used as before. You will need to subscribe and pay to use that.
So please double check and make sure you subscribed. Then check it again.
After install theme, please log in admin panel through your admin account, the go to Backend > STORES > [Settings] Configuration > [MAGESOLUTION] Activate Theme and insert the “Purchase Code”.
Click here to know how to get Purchase Code. Note that, with “Regular License”, one Purchase Code is used for only 1 domain.
In order to use theme on developer site, there are 2 options
For example, with your main domain “ mydomain.com”, you are able to create several subdomains such as dev.mydomain.com, staging.mydomain.com, abc.mydomain.com…
If you add Youtube embed url to show video on Home page. It appear on Pagebuilder but when you submit code then it does not appear on browser.
So, you can follow this documentation:
https://www.magesolution.com/themes/claue/docs/m2/index.html#video-banner-slider
Then Video banner will work well.
How to change menu text color and add lable
example the demo site:
SOLUTION:
You need to create a sample menu item with id: 11. You can check and follow.
You can change the color of the menu by going to Admin -> MGS -> Theme Setting(choose store) -> Theme Color -> Header section
Please change Use Custom to Yes then scroll down to Menu section and setting.
Our theme uses Front-end Builder to add/edit/remove the homepage content, so don't edit directly in admin panel, it will not work and don't show products properly.
Please disable Page Cache item in SYSTEM -> Cache Management then edit the homepage by builder, use it to know what block are you using and make sure your products are fit with the block setting.
Sometimes, this issue is caused by setting category Is landing. First of all, you should re-check to see that you set category Is landing or not. However this category didn't has subcategories. That is the reason your category is blank.
You need to change option Is Landing to No and then products are displayed well
If you want to use category landing, please follow our document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#setting-landing-category
When Product video is not working on details page, please check your steps carefully, because you need to input embed youtube link, not youtube url.
If the pro tabs is show as accordion all the time like that:
You can fixed it by following the path: Store->Configuration
If you are in this case:
Trying to change MGS -> General Settings -> Catalog -> Products Hover Effect. There are three options to choose from. But no matter which effect you choose, the effect does not change on the category page and remains the same.
Solution:
Now there are not other affects for the product, we planed to do the different effects on product but now we have not used it. Sorry for this option, it will not affect to the effects.
Question:
In our product page when we click the size options it shows "Only 0 Left" but we have stock for that particular sizes.
Answer:
we have researched and found that this is a problem of magento 2.4.2 https://magento.stackexchange.com/questions/341119/product-quantity-more-than-10-it-shows-only-0-left-on-product-page.
We are suggesting you 2 solution
1 - When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this class: hidden-xs hidden-sm
2- You can use custom style, please use this syntax
@media(max-width: 1199px){
.call-out-the-specific-classes{
display: none;
}}
Issue: Images are ok when going into product, but in this boxes in homepage or category page they are some kind of bad quality
Solution:
You can customize the image size in the admin to make the image display better, if the uploaded image is smaller than the displayed image, the image will be blurry.
MGS->ThemeSettings
1) Remove the theme files
2) Edit "theme" table and remove the theme
3) Remove the tables that rendered when you install the theme
4) Edit "eav_attribute" table then find the records that the "source_model" like this: https://prnt.sc/stk10q
5) Run upgrade and deploy again
If you in case:
This message showing when ordering the product:
In fact that, this is not theme bug, it occurs on the Luma theme ( default magento2 theme ) too, also the theme didn't customize the function of checkout page, you should refer some article on the internet to find the solution.
Please go MGS -> Mega Menu -> Configuration and set
Note: Please config very careful as it could be 2 logo shown up
You also can refer this document to get more:
https://www.magesolution.com/themes/claue/docs/m2/index.html#configuration-megamenu
You need to active module MGS_OSCheckout by run these commands:
php bin/magento module:enable MGS_OSCheckout
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento c:c
Then go to admin -> Mgs -> Oscheckout -> Enable
Please refer this article to do so
https://docs.magento.com/user-guide/stores/attributes-rating.html
Our theme can work on multiple language and normally you have 3 ways to translate things in magento site (Note that: We dont guarantee themes to be compatible with mageplaza pakage)
1. Translate inline (magento default function), you can refer the instruction here:
https://docs.magento.com/user-guide/system/translate-inline.html
2. Or you can use the mageplaza package, please refer and follow the instruction here:
https://www.mageplaza.com/magento-2-extensions/language-packs.html
Even that, you can't translate everything in your site, for example the article or the product description.
3. You can refer this document to change string manually
https://devdocs.magento.com/guides/v2.4/frontend-dev-guide/translations/translate_practice.html
If you encounter a problem like this one
Or
Installing data... PHP Fatal error: Declaration of MGS\Mpanel\Helper\Swatches\Data::getProductMediaGallery(Magento\Catalog\Model\Product $product) must be compatible with Magento\Swatches\Helper\Data::getProductMediaGallery(Magento\Catalog\Model\Product $product): array in /home/cloudpanel/htdocs/www.abacionline.com/app/code/MGS/Mpanel/Helper/Swatches/Data.php on line 148 {"messages":{"error":[{"code":500,"message":"Fatal Error: 'Declaration of MGS\\Mpanel\\Helper\\Swatches\\Data::getProductMediaGallery(Magento\\Catalog\\Model\\Product $product) must be compatible with Magento\\Swatches\\Helper\\Data::getProductMediaGallery(Magento\\Catalog\\Model\\Product $product): array' in '\/home\/cloudpanel\/htdocs\/www.abacionline.com\/app\/code
This problem occurs once you didn't apply a patch for Magento version you are using, please refer our document to apply the patch for Magento version you are using, the problem will be resolved
https://www.magesolution.com/themes/claue/docs/m2/index.html#install-theme
Please note: You also need to read the file "readme.txt" in the patch as well
Please refer to this document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#user-builder-section
When you create a new section for your banner, you can config it with full width in here:
You can go to admin -> MGS -> General Settings -> [Catalog] to change max width of product image
If you want to fix image size to fixed number, you can go to admin -> MGS -> Theme Settings -> Custom style to add custom css
Answer: GO To admin -> Manage Category and select particular category that you want different design:
Please refer our document to change your theme color
http://themes.magesolution.com/unero/docs/m2/index.html#st-color-default
Also you can use custom style
https://www.magesolution.com/themes/claue/docs/m2/index.html#custom-style
Please note: For both functions, you need to choose the proper storeview in advance, then please clear all the cache (admin and server), 2-3 times. Afterward, you can check it again in your incognito browser mode
When Product video is not working on details page, please check your steps carefully, because you need to input embed youtube link, not youtube url.
Please refer our document to get more:
https://www.magesolution.com/themes/claue/docs/m2/index.html#st-color-header
To set the label sale, please go to admin -> Catalog -> Product -> Edit product -> Set Advanced Pricing
Then, please go to admin -> MGS -> MGS Theme Settings -> Catalog (General Setting of Category Page and Catalog Search Page)
Please note that: The sale label just works on the simple products, it doesn't work on the config products.
Thank you.
If you need to move the Magento eCommerce shop from one host server domain to new host server domain or from one directory location to another directory location, you can refer this article to know how to do it.
Because normally, we don't support for this requirement, but we still had some searches on the internet for you.
You can follow steps involved to successfully migrate a Magento website with 2 methods in here:
You said that you'd applied again backup package several times
Note: After restore everything from backup, you have 2 options to build content on homepage again
- Build by F-builder manually again
- Import xml file ( https://arrowhitech.ticksy.com//article/12675/ -> case 1)
That's why everything's empty, looks like errors
You can read the GDPR module feature here:
It's default of new version magento. If you want to hide it, you can use this custom css:
.product-info-stock-sku .configurable-variation-qty
{ display: none; }
Please refer this video for more detai, thanks
First, please make sure you enabled elasticsmile modules by reading this file "readme.txt"
https://drive.google.com/file/d/1FQDL6_ui40-DpWIr5_6sDwK10W912pQy/view?usp=sharing
Then, please refer this link to resolve this issue with your elasticsearch
Please refer this video:
Issue:
"Error filtering template: ..."
Solution:
Our theme was built by Builder, so please don't edit the homepage content in admin panel, actually you can do that but if you do that, you will be not able to create Owl Slider ( this block only is created by the builder ) and you will need to build the homepage manually by yourself. We are not sure what is the problem with the builder, you can tell me, so we can check for you, we recommend you to use the Builder to edit/remove any elements on the homepage.
Error: Theme doesn't get the code in module.less of modules those are not guaranteed
Solution:
Claue theme doesn't extend from Magento Luma or Blank theme, so that's why the code in module.less is not rendered, we have listed the third party extension that the theme is compatible on theme's description.
So now if you need to have css of extension on our theme, please copy it to MGS -> Theme Settings -> Custom Style
Please follow:
This issue is often caused because you set the wrong url.
You could check the url of that category first. Even, you have to use url rewrite for making the url change like you want to.
For example:
We have a category with url https://test.2f.5uwebsite.com/at/pub/dadi-collection/wildlife.html
You could check in megamenu items, CUSTOM FRAMING is a static block menu. Look into it, you will see the url we have already made for an example. You could see my attachment as well.
We have disabled the 'shopping by' function in our MGS Theme configuration, however we are now having issues with text swatches in the layered navigation. Once a swatch has been selected, it then cannot be unselected. This is only an issue with swatches, as checkboxes can be selected and de-selected with no issues
Answer: It's how theme works. By default, you can't click to text swatch to select and then click again to unselect (you can change to Luma theme to check, in Luma theme, we still can't do that). Therefore we make 'shopping by' function so that you can remove any option after filter.
And if you disable this function, we have no way to make it work.
The way text swatch and checkbox work is different. Therefore we can't compare them
I want to explain a little: You disabled, for example, the Instagram footer section however these sections is divided based on grid of boostrap. So if you want to remove white space, you need add custom css.
I will give you a sample css code
@media(min-width: 992px){ .footer2 .middle-footer .container .row div:last-child
{ width: 0 !important; }
.footer2 .middle-footer .container .row div
{ width: 25% !important; }
}
If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> Block
Infact, of course you can do that way but we never recommend it
Please refer these articles
https://arrowhitech.ticksy.com//article/16977/
https://arrowhitech.ticksy.com//article/17061/
https://arrowhitech.ticksy.com/article/12675/
You can insert images which are from the internet by HTML code, please try referring our document here:
https://www.magesolution.com/themes/claue/docs/m2/index.html#create-block-text-image
If it's useless, so you need to download the image you want to use then import it in the normal way.
If you're encountering this issue:
First of all, you need to re-check whether you uploaded pics or not.
Please go to admin -> MGS -> Manage Brands -> Edit brand -> Upload pics
Please check your server in advance, perhaps it's because of server cache or something
Then please check again whether the configuration is applied for a specific store view?
In magento 2.4. elasticsearch is required, and it will support for multi selection. We researched and found that you should use smile elasticsearch modules and using smile instead is very essential.
First, please make sure you enabled elasticsmile modules by reading this file "readme.txt"
https://drive.google.com/file/d/1FQDL6_ui40-DpWIr5_6sDwK10W912pQy/view?usp=sharing
Please follow the exact instructions in the readme file
If you install the template and want to show pagination:
Yes, you can config it in this section:
Errror: The notice color does not display in the category selection:
https://www.loom.com/share/2e8c3f0000bd44d9b258236f78215187
Solution:
Please select color value.
Please make sure you applied a patch for Magento version you are using
If you get this situation:
- Please make sure you didn't edit directly the CMS Page in admin while using the frontend builder
- Please make sure you clicked "Confirm" button to save after changing any on the frontend by the builder
- The Builder uses Magento Cache, so please disable "FPC" item of Magento Cache whilte using the frontend builder then you can enable it again after your site is really live
Thank you for your interest in our themes.
Now, if you want to some small styles that configuration can't meet your request, you can use custom style function.
First, please read this document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#custom-style
Note that you need to choose the proper storeview in advacne (Eg: Default storeview), then please clear cache and check again in your private browser mode
If you dont see your changes, please try clearing all cache (both admin and server) 2-3 times. You can refer this article for more details https://arrowhitech.ticksy.com//article/17064/
Error: The email not coming or receiving for user when you are ordering any product.
Solution:
For this problem, this is not related to the theme, so it's out of our support scope.
We recommend you to ask your hosting provider, make sure your system can send and receive the email.
I have a issue with grouped product Page, in qty there is text box only ,
i Need + and - Incremental button same like in configurable product page.
Answer:
We understand what you mean but the theme doesn't have this feature on the grouped product, so if you want us to do that, it will be considered as extra work and you will need to pay extra for it. Thanks for understanding
Issue: All our images for products are showing as squares and we need them to not have the white border on the left and the right.
Solution:
This is the place where you can set the image size:
However, we see that you are setting the product to be square but the image you uploaded for the product is a rectangle so the rendered image will have a white background added to make the image square.
Please check it again.
If you want to change the menu color of text and background on mobile device:
Please go to Store->Configuration->Custom style:
To get the Mobile navigation for Claue 1, you can replace this file:
app/code/MGS/ClaueTheme/etc/adminhtml/system.xml
Please run deploy, then don't forget to clear cache.
The speed of a site depends on so many factors ( your server, the size of the image you use, minify js, css, merge css, js,..... ), now, it take a lot of time to waiting for the response from your server. So please check and optimize your site, checking speed of a site is beyond our support.
But there are still some options for you to refer
https://www.mageplaza.com/kb/how-to-enable-merge-css-javascript-magento-2.html
Or
Thanks for your understanding
Please don't directly edit in admin panel, the homepage is built by Builder, so please use Front-end Builder to edit the homepage.
Please refer more this article to get it:
Please refer this video for more detail, thanks
With the header block:
Please go to CONTENT -> Blocks then find a static block with identifier: header_1_top_middle_block then you will need to create different static blocks for different store views but the same identifier.
Example - error: you want home classic but home food show up.
Solution:
You need only to go to admin STORES -> All Stores then edit STORE and change default store view to "fr" instead of cl
After that, your homepage will show properly.
If you want to show multiple currency ( $$$, €,...), you can refer this document:
It will help you set up the currency as you want.
I have a problem on the blog, when I go to share on Facebook it does not publish the image on the social network
Answer: We understand what you mean but this is not theme bug, it depends on Share feature, this is a feature from third party. This is out of our support scope, thanks for understanding
If your catalogue page layout seems to be stuck, and you cannot get the per row or image ratio to change.
So, please set it in the category:
If you get the error is following:
Please don't worry about it, because it's just a warning, and it does not affect any functionalities.
If you don't want to show "filter by" text in the layered navigation, you can follow steps to do as you want:
Please go to admin STORES -> Configuration -> Ajax Layared Navigation [ MAGESOLUTION ] then remove filter by in "Filter by" field, just keep %1
Then save config and clear magento cache.
So how can we disable certain blocks from displaying in the mobile view?
Answer:
When you create a block by builder, you can add custom class to Custom Class field on builder, so if you want to hide it on mobile, let add this class: hidden-xs
Or
Yes you can do that, you need only to use Front-end Builder, when you edit a block, you will see a field named "Custom Class", if you want to disable any block on mobile, you need only to fill: hidden-xs in this field
In deed, If you want to show images in the single product pages, you must have 2 or more images.
You can refer this example:
Mega menu items is not displayed on mobile like that:
Solution:
You can edited custom css:
Then, please run reindex, clear the server cache and check your site again.
If your admin site is not working, you can create new admin via command line
You can refer this article to get more ( via admin panel and command line):
In Claue 1, you used to have a configuration option to change product detail template in Admin -> MGS -> Theme setting -> Product detail
In Claue 2 we made a new section for you to config gallery in product detail page, that why you cannot find the option in Admin -> MGS -> Theme setting -> Product detail
Please go Admin -> MGS -> Extra gallery to configure your product detail gallery layout
I have a document for you to move quick view as you want: https://www.magesolution.com/themes/claue/docs/m2/index.html#config-quickview
You can try it but please note that If you disable it, the quick view in all pages will be moved, not only one page or one product.
Problem:
How to remove the menu item and directly show the categories in the menu?
For example, If you would like to see "products" removed and directly show the categories "zonnebrillen" till "maskers" in the menu:
Solution:
Instead of creating 1 item and selecting all categories, you need to create each category corresponding to a megamenu item.
If you're encountering this error:
Please run setup:di:compile to fix it.
Please refer this video for more detail, thanks
Indeed, we do provide optimization service, but it's never an easy task. Actually, to make things to be easier, these are already two extensions that we can recommend you use to improve the site performance.
https://pagespeed.web.dev/?utm_source=psi&utm_medium=redirect&hl=vi
https://amasty.com/google-page-speed-optimizer-for-magento-2.html
After using these extensions, in some point of views, you will find that your site performance score is raised. If it still doesn't meet your expectation, you can contact to us to get our best service. And of course you will need to pay extra fee for this optimization services, we will discuss then.
Please refer this document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#create-megamenu-item
If you don't want to use the category tree, please select Menu Type: Static Content then enter the url in the link field in the document.
Sorry for the inconvenience but it's an annoying point of ticksy platform. Indeed you extended support and now you are able to create a new ticket but for the old ones, they still record you as "support expired". So please create a new ticket for each you still need us to follow on
Question: We just tried to create new category today but its not showing.
Answer: In megamenu you need to create a menu item when you want to call a category in the menu header.
You can follow my steps according to docs: https://www.magesolution.com/themes/claue/docs/m1/index.html#config-megamenu
Updating theme from Claue 1 to Claue 2.0 directly is impossible.
You need to rebuild again your site as we already explained "Claue 2 is the second advanced version of the Claue Magento theme that was built completely different from its previous one. Thus, if you are using Claue version 1 and want to update to Claue version 2, you are only able to rebuild a new website, please don't update directly from Claue 1."
Please read our documentation here https://themes.magesolution.com/claue/docs/v2/
We also do provide transfering service if you're interested, but we can only keep your product, the design will be lost.
The builder uses Cache, so please disable Page Cache when using the builder
Please copy this content: <div>widget type="Magento\Cms\Block\Widget\Block" template="widget/static_block/default.phtml" block_id="optimize_image_instagram"</div>
and replace the "block id" to "identify" of cms block that needs to call
if you want to add custom class, you can do it by using F-builder.
You can refer this article:
https://www.magesolution.com/themes/claue/docs/m2/index.html#active-builder
https://arrowhitech.ticksy.com/article/12553/
Or you want to have custom css, please inspect it (by f12) find the class calling it out, then go admin -> theme setting -> choose the proper stroreview -> custom style -> add css -> clear cache -> check again in your private browser mode
Errror: The notice color does not display in the category selection:
https://www.loom.com/share/2e8c3f0000bd44d9b258236f78215187
Solution:
Please select color value.
Problem:
How to use a CMS page as home page without disabling front-end builder tool?
Solution:
You can choose CMS Page is Home Page in Store -> Configuration -> [General] Web -> Default Pages
Please refer this video for more detail, thanks
Our theme uses Front-end Builder to build the homepage, so we dont recommend you to edit directly the code in CMS page as you have to be very be careful, let use Front-end Builder to edit it. If you've already done the your edit in admin -> content, we cannot support it further
You can refer this article to do as you want:
Actually contact-us form is not a cms block or cms page, it's just magento'd module. You can find it by youdomain/contact-us
If you want to add contact us-form to your custom page, you can refer this article to do so
I was able to choose which sub-cates to be shown in megamenu
But now, I dont that ability anymore
Answer: I will explain a little bit, what you reported is one of the differences between Claue 1 and 2. In Claue 1, indeed you were able to choose which sub-cates to show up, but in Claue 2, our managers dont allow that functionality any more. I'm sorry if you feel inconvenient
I've bought and installed the Magento theme, but unfortunately I'm facing issues during static-content compilation.
Answer:
Usually, Your problem occurs in 2 case:
1, You hadnt applied the compatible patch to your magento version or you had but you didnt read the file "readme.txt" in the patch
2. Using "ctrl + C" and "ctrcl + V" to transfer files may cause missing some needed files
I suggest you to use terminal instead:
This is just an example command:
cp -rf /Users/hieumai/Downloads/claue_v1.9.2/Themes/Magento\ 2.1+/lib /Applications/MAMP/htdocs/magento2-2.3.5-p2
If you get this problem
{"error":{"root_cause":[{"type":"illegal_argument_exception","reason":"Unknown filter type [phonetic] for [phonetic]"}],"type":"illegal_argument_exception","reason":"Unknown filter type [phonetic] for [phonetic]"},"status":400}
Don't worry
This is because the lack of 2 plugins of elasticsearch are analysis-phonetic and analysis-icu
So, how to handle this problem?
- Get into your server by SSH root
- Move to where you set up for elasticsearch, you can find it by this command: whereis elasticsearch
By default, it is settled at /usr/share/elasticsearch
Then please follow these steps
1 - Move to where you set up for elasticsearch by this command: cd /usr/share/elasticsearch
2 - Set up plugin analysis-phonetic by the command: bin/elasticsearch-plugin install analysis-phonetic
3 - Set up plugin analysis-icu by the command: bin/elasticsearch-plugin install analysis-icu
4 - Restart elasticsearch by the command: sudo service elasticsearch restart
Finally run command setup:upgrade in the patch (php bin/magento setup:upgrade)
If you want to hide several attributes on frontend if their value is "No"
Please look at this solution:
Indeed, If you don't want to show those attribute with "No" on frontend:
You need to set it in here:
Then they will be hiden completely on frontend.
And If you want to show them again, you need to change "No" to "Yes" in here:
However, If you want to set those attributes with: " Yes" --> display and " No" --> hide without setting "Visibile Sulle Pagine… ", I regret that you cannot do that because it's default of our theme. And you will need to custom it to show as your expectation.
You can config in admin : MGS -> ThemeSetting -> General -> Enable Navigation mobile
In fact that the price slider shows only the min and max of the showing products, not all product in a category.
But, we can only suggestion that if possible, please use normal filter, I mean without slider.
You can go to admin STORES -> Configuartion -> Ajax Layernavigation [ MGS ]
and then disable the price slider.
Yes you can disable ElasticSuite but after disabling this one, the filter will be unable to filter with multiple selection!
If you want to change domain for your purchase code, please do it here: https://www.magesolution.com/change-domain
Besides, please note that:
The website header is currently appear not centred. Please see screenshot attached for example
I will explain a little bit, because you've added to many categories into your megamenu, now, you menu looks a little awkward, all we need to do now is to make some css adjustment. We can't help that because in the future, if you add or change something, style would be changed as well. So, you need to do it on your own
If you want to show Plus and Minus button as our demo: https://claue2.arrowtheme.com/ru/
You will need to edit custom css, you can check it here:
Please refer this video for more detail, thanks
It's quite complicated, hope you don't mind
First you need to create a catalog name it "sale"
Then please assign products to that cate and config them following this document:
https://www.magesolution.com/themes/claue/docs/m2/index.html#config-sale
And when the product is not "sale" anymore, you need to remove it from "sale" cate manually.
If you uploaded image with high quality and properly but the product images are coming blurred.
Solution:
You need to change the value here to be higher.
It will help to solve this issue.
If you want let this color selection show here under listed in magento 2:
Please refer this document:
https://www.mageplaza.com/kb/how-to-configure-swatches-in-magento-2.html
It will help you resolve this issue as you want:
To edit Footer Categories , please follow these steps:
1. Please enable the frontend builder.
2. Then you need to refresh magento cache in admin after activating the builder
Normally, we just need "/contact", we will have a contact default page, as you can see:
https://molla.arrowtheme.com/us/contact
we just need "/about-us", we will have the "about us" default page, as you can see:
https://molla.arrowtheme.com/co/about-us
And if you want to edit anything in our default pages, you can use the template path hints extension to find and edit code or you can edit directly in admin --> content --> blocks. But please note that we will don't support you If you have any more problems when you edit something.
Please go to your admin settings, then check the the width height or width for the image.
May be the reason the logo is not showing is caused by you did not set the width /height for the image. So please check it carefully
Then check your site again to see the changes
If you set: Inventory/StockOptions/Display Out Of Stock Products = NO
But the unavailable products are still visible on category pages, you can use this article to display or disable product out of stock in magento 2:
https://magento2tutorial.magestore.com/magento-2-displaydisable-out-of-stock-product-by-your-own/
It will help to resolve your issue.
To change the title's background above, please go to admin MGS -> General Setting then expand "Breadcrumbs and Page Title" section, here you can change this background
Issue: I would like to disable zoom effect. Is it possible?
Answer: In our theme, we use 2 effects for gallery:
zoom
popup
You can choose one to use. To be more specific, you simply cannot disable both of them, for example, once you choose to enable zoom effect, popup gallery will be disabled and vice versa. For setting up, you go:
admin -> MGS -> General setting -> product detail
Here we have attached a video for you:
https://drive.google.com/file/d/1NChomVdQL2v6lVkX2pVuHQWuudhO44ar/view?usp=sharing
In static content, you can add ul li (in html structure to build content)
This is just an example:
" l class="dropdown-mega-menu">
<li>
<ul class="dropdown-submenu-ct">
<li class="level1"><a href="{{store url="../en_rtl/blog"}}">Blog Grid</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}">Blog List</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}beauty">Blog Categories</a></li>
<li class="level1"><a href="{{store url="../fr_rtl/blog"}}tag/News">Blog With Tag</a></li>
<li class="level1 dropdown-submenu"><a href="{{store url="../fr_rtl/blog"}}blog13">Blog Detail<span class="toggle-menu"><span class="icon-toggle"></span></span></a> <span class="toggle-menu"><span class="icon-toggle"></span></span>
<ul class="dropdown-menu-ct">
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}gucci-garden-opens-in-florence">Blog Detail Video</a></li>
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}the-best-street-style-from-berlin-fashion-week-fall-2018">Blog Detail Image</a></li>
<li class="level2"><a href="{{store url="../fr_rtl/blog"}}all-of-the-highlights-from-pitti-uomo">Blog Detail Gallery</a></li>
<li class="level2"><a href="{{store url="../en_rtl/blog"}}how-bella-hadid-dresses-down-a-ladylike-coat">Blog Detail With Lookbook</a></li>
</ul>
</li>
</ul>
</li>
</ul>"
Please go MGS -> Megamenu -> configuration and set this
It is layout 2 columns-left, you just need change layout to 1 column.
There are 2 ways to do that
If you want to disappear (360 Degree Thumbnail-no_selection) and(3D Thumbnail--no_selection) , you can set it to show it or not by config in admin:
It will help you to resolved this issue as you want.
The headings on your pre-built blocks have black lines on either side of them.
We are trying to achieve the same effect on the heading "we sell" that we have created manually.
Answer:
To achieve the same effect, you need use this structure: <div class="content-heading"> <h3 class="title">WE SELL</h3> </div>
instead of <h3>WE SELL</h3>
ISSUE:
When adding to cart, it doesn't add the products to the cart straight away. You have to go back to the home page.
Or:
You're encountering this issue:
Or:
SOLUTION:
Please add this patch to fix it:
https://drive.google.com/file/d/1GBwEJ36Iejg8FLOgJ21zY85HP_8D1Pwi/view
1) Please specify Magento2 version you are using
2) If you are using Magento2.2.x, open: Magento 2.1+\Patches\patch_for_magento_2.2+\ folder in your theme package, read Readme ( note read this file careful ) file then apply the this patch to your site
You can't create a new menu? Maybe it's because you deleted the default one whose ID is 1
Step 1: go to your database -> Choose table mgs_megamenu_parent
Step 2: change parent_id of your menu which you want to display to 1
Then clear cache and check your site again.
Issue: When you change the link of the OWL Carousel Slider, they always link to a 404 page.
Solution:
You need to put right link like that to solve this issue:
Problem: the price slider filter counts only the visible products on the page or the filter doesn't read all products
Solution:
In fact that, the price slider shows only the min and max of the showing products, not all product in a category.
But for example, If you have 2000 products and you need to show only 20 products per page. We regret that now we have not had a solution for this, it is in library.
However, we can only suggestion that if possible, please use normal filter, we mean without slider.
You can go to admin STORES -> Configuartion -> Ajax Layernavigation [ MGS ] then disable the price slider.
To change image display on instagram block on homepage, you need go to admin -> Content -> Block -> Edit block Optimize Image Instagram -> Then change image here
Please note that each pair of divs is an image. Indeed, In claue version 2, when you change a photo in instagram, the photo will not be automatically updated to the instagram block, you have to add it yourself. I'm so sorry for any inconvenience.
1) Get google API key, login to google then go this link: https://console.cloud.google.com/apis/credentials then create a project if it was not created yet!
2) Then create a new api key, take a look:
3) Then clicking on the API key, just created
it will take you to this page
here you will authenticate your contact page: ( your_domain/contact and your_domain/contact/ )
then you save, maybe it will take up to 5 minutes for setting to take effect, please patience
4) Then copy the Google API key and paste to setting in your magento theme, go to MGS -> General Setting -> "Google Map on Contact Page", look:
then Save Config, refresh Cache, wait about 5 minutes and check again
To upgrade theme, please follow step by step below:
Step1)
Go to MGS -> Theme Settings then look on the left menu to specify theme version you are using
If you don't see the version as above, please find theme package that you used to install theme, you will see the theme version that following theme name, like this:
Step2) Then specific the theme version, you must open "Patches" folder and apply all of the patches that it's version is higher, for example you are are using theme version 1.4.5 and want to apply to newest version ( 1.5.0 ) so you must apply all of patches from 1.4.6 -> 1.5.0 and of course you need to read readme.txt in each patch before updating.
Note: don't care about these patches https://prnt.sc/u0h9kv when you update theme
If you encounter this issue:
You can fix it by editing:
If you want to follow our standard size chart, please fix it here:
Please refer this video for more detail, thanks