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How to setup the share this To setting the share this on your site, please make the following steps: 1) Go to admin MGS -> General Setting, expand "Share This" tab, here you can enable/disable the share this, specify what page the share this will di ...

Extended support but I cannot reply to tickets Sorry for the inconvenience but it's an annoying point of ticksy platform. Indeed you extended support and now you are able to create a new ticket but for the old ones, they still record you as "support expired". So please cr ...

We are sorry, an error has occured while generating this content If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> BlockInfact, of course you can do that way but we never recommend it Please refer these articles htt ...

Compile errors while installing I've bought and installed the Magento theme, but unfortunately I'm facing issues during static-content compilation.Answer: Usually, Your problem occurs in 2 case: 1, You hadnt applied the compatible patch to your magento ve ...

Customize "about us" and "contact us" pages Normally, we just need "/contact", we will have a contact default page, as you can see: https://molla.arrowtheme.com/us/contactwe just need "/about-us", we will have the "about us" default page, as you can see: https:// ...

How to setup Map in Contact Page 1) Get google API key, login to google then go this link: https://console.cloud.google.com/apis/credentials then create a project if it was not created yet! 2) Then create a new api key, take a look: 3) Then clicking ...

How to use custom style fucntion? Thank you for your interest in our themes. Now, if you want to some small styles that configuration can't meet your request, you can use custom style function. First, please read this document: https://www.mage ...

How to add contact block to custom page? Actually contact-us form is not a cms block or cms page, it's just magento'd module. You can find it by youdomain/contact-usIf you want to add contact us-form to your custom page, you can refer this article to do so http ...

How to Configure Color Swatches If you want  let this color selection show here under listed in magento 2: Please refer this document: https://www.mageplaza.com/kb/how-to-configure-swatches-in-magento-2.html It will help you resolve this issu ...

How can i create different layout for seperated category pages? Answer: GO To admin -> Manage Category and select particular category that you want different design: Tab "Design". In this tab, you can set 'Layout' to be 1 column, 2 or 3 column depending on your preferenceTab "MGS Them ...

Megameu spreads out and looks weird The website header is currently appear not centred. Please see screenshot attached for example I will explain a little bit, because you've added to many categories into your megamenu, now, you menu looks a little awkward ...

How to Create New Admin User in Magento 2 If your admin site is not working, you can create new admin via command lineYou can refer this article to get more ( via admin panel and command line): https://magefan.com/blog/create-new-admin-user-in-magento-2

Cannot add new font-awesome icon onto footer/header or front-end Question: I have changed one of the social icons in the footer to Snapchat. It seems to be there but the grey colouring has disappeared. We need it to display in the same colour as the other icons?Answer:  Our theme ...

We are sorry, an error has occured while generating this content If you are encountering the error beyond, seem like you were editing content directly in Admin -> Content -> BlockInfact, of course you can do that way but we never recommend it Please refer these articles htt ...

You cannot deselect text-swatches We have disabled the 'shopping by' function in our MGS Theme configuration, however we are now having issues with text swatches in the layered navigation. Once a swatch has been selected, it then cannot be unselected. This is ...

"Best seller" on demo I want to have a best-seller or top-trending section: Answer: We dont have that function, but you can create a new product atrribute then name it “best-seller” or “top trending” Please refer our documentation: http: ...

The Builder doesn't apply the changes to the frontend! If you get this situation: - Please make sure you didn't edit directly the CMS Page in admin while using the frontend builder - Please make sure you clicked "Confirm" button to save after changing any on the frontend b ...

Edit footer Via F-builder you are just able to choose footer versionIf you want to edit it in details, you need to do it yourself in admin -> content -> blockPlease very be careful because if there is anything happens, we cannot su ...

How does your purchase code work? You should register the purchase code for your main domain firstly, then you can use as many sub-domain as you want. Please refer this article https://arrowhitech.ticksy.com/article/15429/edit/ Please note: Main domain shou ...

Menu logo is not link to Home page. How can configure for it? Please go MGS -> Megamenu -> configuration and set this 

How to create a configurable product Please refer this link to create a configurable product as your expectation: https://docs.magento.com/user-guide/catalog/product-create-configurable.html

"How to uninstall theme" details explaination We have recorded that there have been some clients who were not experts at magento struggled when trying to uninstall theme following this article https://arrowhitech.ticksy.com/article/15889/Normally we are not allowed ...

How to improve the site's speed Indeed, we do provide optimization service, but it's never an easy task. Actually, to make things to be easier, these are already two extensions that we can recommend you use to improve the site performance. https://page ...

How to add rating feature into your product detail page? Please refer this article to do sohttps://docs.magento.com/user-guide/stores/attributes-rating.html

You want to remove a section in footer? I want to explain a little: You disabled, for example, the Instagram footer section however these sections is divided based on grid of boostrap. So if you want to remove white space, you need add custom css.  I ...

How to change the theme color on your site Please refer our document to change your theme color http://themes.magesolution.com/unero/docs/m2/index.html#st-color-default Also you can use custom style https://www.magesolution.com/themes/claue/docs/m2/index.html#custo ...

How to deploy 1) Before deploying, please remove the content of var/, generated/ and pub/static/frontend/Mgs/ folder2) Connect to your server by SSH account, navigate to magento root then run:php bin/magento setup:static-content:deploy -f

Heading lines for each section on homepage The headings on your pre-built blocks have black lines on either side of them. We are trying to achieve the same effect on the heading "we sell" that we have created manually.Answer: To achieve the same effect, you ne ...

Error: "No alive nodes found in your cluster. " First, please make sure you enabled elasticsmile modules by reading this file "readme.txt" https://drive.google.com/file/d/1FQDL6_ui40-DpWIr5_6sDwK10W912pQy/view?usp=sharing Then, please refer this link to resolve this issu ...

Discount Program We offer a discount for returning customers .Therefore, pick one of the offers listed below and follow the instructions to get the discount applied. Please refer this link: https://arrowtheme.com/discount-program/

Effect on product details page Issue: I would like to disable zoom effect. Is it possible? Answer: In our theme, we use 2 effects for gallery: zoom  popup You can choose one to use. To be more specific, you simply cannot disable both of the ...

Menu is not showing on the frontend Notice Important: Don't delete Menu with ID is 1, it is this menu: 1) Please make sure you created the menu item in admin, please go to admin MGS -> Manage Megamenu Item and Menu is "Main Menu" 2) If you created the ...

How to recover the default menu ID = 1? You can't create a new menu? Maybe it's because you deleted the default one whose ID is 1Step 1: go to your database -> Choose table mgs_megamenu_parent Step 2: change parent_id of your menu which you want to display ...

How to setup multiple currency If you want to show multiple currency ( $$$, €,...), you can refer this document: https://magento.stackexchange.com/questions/101020/magento-2-how-to-set-multiple-currencies-in-one-storefrontIt will help you set u ...

Change some default text of theme You want to change some default text that cannot be changed by F-builder or admin -> content -> blocks I have a suggestion for you to use template path hint extension to find exactly the place to edit thathttps://docs. ...