Public Tickets All Categories GemMart - Magento Theme (1) Bake - Template Kit (0) Front-end CMS Page Builder (0) Lusion - Shopify Theme (29) GemMart - Shopify Theme (8) Lusion - Wordpress Theme (12) Gymax - Template Kit (0) Molla - Magento Theme (2) ArrowIT - Technology, Digital Transformation WordPress Theme (1) Amely - Shopify Theme (3) Arangi - Organic WooCommerce Theme (2) Supro - Magento Theme (4) Modus - Modern Furniture WooCommerce Theme (6) Cryptcio - Innovative WordPress Theme (0) Aki - Multipurpose Kids WordPress Theme (1) Claue - Magento Theme (44) eFarm - A Multipurpose Food & Farm WordPress Theme (2) Bonfire - Creative Multipurpose WordPress Theme (0) Barber - Hair, Tattoo & Beauty Salons WordPress Theme (5) Solaz - An Elegant Hotel & Lodge WordPress Theme (2) Franco - Elegant WooCommerce WordPress Theme (0) Helpmate - 6 in 1 Maintenance WordPress Theme (0) Riven - WordPress Theme for App, Game, Single Product Landing Page (2) FoodFarm – WordPress Theme for Farm, Farm Services and Organic Food Store (3) Artsy - Template Kit (0) Medyplus - Template Kit (0) UsingerIT Theme DownloadClosed Updated June 1, 2022 at 8:42am 4 Most recent comment from Ronny Adsetts:@UsingerIT Thanks for replying. I've emailed them directly too with no reply so things don't look promising.The latest version of the Unero theme I have is v1.3.4 which is from Nov 2020 I th ... Doralia problem in the Home pageClosed Updated April 27, 2021 at 3:19am 4 Most recent comment from [deleted]:Thank you for your letting me know. I will close it with your permission. Doralia Impossibility to fix the product images - Unexpected rotationClosed Updated April 27, 2021 at 8:39am 5 Most recent comment from [deleted]:Hi Doralia, Our dev looked at your issue, but actually we don't see any problem with All store view and english store view, what exactly is your problem? Can you show me?Please let us know more ... Doralia Page Artisans doesn't show productsClosed Updated April 23, 2021 at 9:22am 5 Most recent comment from [deleted]:Dear Doralia,Just config in admin. The main point is, when you choose the category to be landing, it will not show the products. It will show the child category.Thank you Doralia Images and Videos Uploads and ReplaceClosed Updated April 23, 2021 at 8:33am 3 Most recent comment from [deleted]:Dear Doralia,Please describe more detail about the issue you are facing.We dont get your point on this issue.Or you can record for us to get better understandingThank you moonwerks Add Canonical link to Blog Posts for SEOClosed Updated February 24, 2021 at 8:24am 5 Most recent comment from moonwerks:Hi, thank you for letting us know that the blog extension doesn't have the option to add canonical links. Hopefully all support is very straightforward on answering questions like this, and not ... moonwerks Adding alt text in Owl Carousel Slider images causes errorClosed Updated February 24, 2021 at 2:24am 5 Most recent comment from [deleted]:Dear moonwerks,Thank youNow, I will close this ticket speedyorders refundClosed Updated February 8, 2021 at 8:40am 7 Most recent comment from [deleted]:Hi speedyorders, Thanks for your patience and sorry for this late response due to our weekend. We always try to improve and develop the theme to give our customers have good experiences in our them ... moonwerks Uninstall Unero ThemeClosed Updated February 1, 2021 at 4:00am 4 Most recent comment from [deleted]:Hi moonwerks, Thanks for your reply and sorry for this late response due to our weekend. Yes, please follow it exactly to uninstall the Unero theme as you want. And our devs have just edited ... moonwerks Compare products page has no designClosed Updated January 14, 2021 at 8:26am 3 Most recent comment from [deleted]:Dear moonwerks, Thanks for your new ticket. Could you please give us your site info ( admin url, admin account and ftp/ssh access detail ) ? So we can specify whether or not your issue is a theme b ... CELA Selma Home page tab + front end builderClosed Updated November 30, 2020 at 2:33am 2 Most recent comment from [deleted]:Dear CELA Selma, Thanks for your choosing our theme. Could you please give us your site info ( admin url, admin account and ftp/ssh access detail ) in private ticket? So we can specify whether or n ... crimsouneclub Incorrect category matching with Magento default and created by themeClosed Updated October 20, 2020 at 8:49am 3 Most recent comment from [deleted]:Dear crimsouneclub,Fixed, please when you edit the category name,.... make sure you also changed in Store view https://prnt.sc/v2wbthPlease check and respond to this ticket if the problem is still no ... crimsouneclub Logo Category Tab not aligned on mobile viewClosed Updated October 19, 2020 at 7:01am 12 Most recent comment from [deleted]:Dear crimsouneclub,Thank you for your replyAs I told you, please open a new ticket for any other issue or question. Asking questions in one ticket may mess us up. If the problem "Logo Category Tab no ... crimsouneclub Logo not mobile Responsive and youtube video height issueClosed Updated October 15, 2020 at 2:17am 10 Most recent comment from [deleted]:Dear crimsouneclub, I think I'd said to you.......For any other issues or problems, could you please open a new ticket. I appreciate that, it will help us easier to manage our system as well as ... chriswilk51 Compare products - image position is not fixedClosed Updated October 7, 2020 at 4:26am 12 Most recent comment from [deleted]:Dear chriswilk51,Could you please open a new ticket for these question?Please sympathize, we have a system that we only fix the problem of this ticket as I'd explained in the previous commentsIf ... 1234567891020