Public Tickets
hdhindhwal
Refund RequiredClosed
Updated February 7, 2022 at 7:57am
2
Most recent comment from [deleted]:Dear hdhindhwal,
First of all , thanks for your patience and sorry for this late response because we've been back to our work today after finishing our Lunar Tet Holiday from 29/01/2022 to 06/ ...
graffito
Search field AutofocusClosed
Updated September 23, 2021 at 10:28am
12
Most recent comment from graffito:Hi Anh,yes, ticket can be closed, thank you,BR Andreas
sportvls
Amely on Magento 2.4Closed
Updated September 9, 2021 at 6:15am
2
Most recent comment from [deleted]:Dear sportvls,Thank you for your ticketWe havent updated for Amely since April 2019, there is a patch for Magento 2.3.1, perhaps, It will be compatible with Magento 2.3.5. Please apply it, if there i ...
graffito
Contact form not working with Magento ReCaptchaClosed
Updated May 7, 2021 at 3:14am
10
Most recent comment from [deleted]:Dear graffito,We are not sure, if you created a new contact page with new template. Because, the default contact url was contact, instead of kontakt. Beside, when we submitted the form, it redirecte ...
graffito
Language translation with csvClosed
Updated February 1, 2021 at 10:18am
8
Most recent comment from [deleted]:Hi graffito, Thanks for letting me know. I will close this ticket with your permission.Have a nice day!
graffito
Cart icon vs. cart button textClosed
Updated February 1, 2021 at 10:15am
9
Most recent comment from [deleted]:Hi graffito, Thanks for letting me know. I will close this ticket with your permission.Have a nice day!
graffito
Category Landing Page OptionClosed
Updated January 22, 2021 at 8:46am
11
Most recent comment from [deleted]:Hi graffito , Thanks for your reply. Please download và apply the path Themes/Magento 2.1+/Patches/patch_for_magento_2.3.1+ for your Magento version 2.3.6. Please remember to read and follow ...
graffito
Front End Builder Blocks not editableClosed
Updated January 20, 2021 at 8:30am
14
Most recent comment from graffito:Hi Anh,ah - ok. So i have to again clear cache AFTER enabling builder. I got it.Thank you,BR Andreas
graffito
Special products block - title width 50%?Closed
Updated January 21, 2021 at 10:32am
3
Most recent comment from [deleted]:Hi graffito, Thanks for your patience. We think you should add custom style to it instead of making changes in the source code.
Go to admin MGS - > Theme Setting -> * Custom style* ->* Add C ...
graffito
Frontend builderClosed
Updated December 14, 2020 at 3:05am
28
Most recent comment from [deleted]:Dear graffito, Greeting of the new week. Thanks for letting us know and sorry for this late response due to our weekend.Oh, I saw your rating. I appreciate it and also I am really grateful about t ...
graffito
Footer ErrorClosed
Updated November 25, 2020 at 7:11am
35
Most recent comment from [deleted]:Hi graffito,
Thanks so much for your responding. Therefore, we will not be confused with yours problems. We will resolve them in the best way and give you the answers faster.
Thanks!
graffito
Compilation from source: LESS file is empty: ../email.lessClosed
Updated November 20, 2020 at 7:40am
7
Most recent comment from [deleted]:Hi graffito, Thanks for your reply. We will try our best to solve your other tickets for you. Thanks so much!
anakorenini
Category page throws error when MGS_Ajaxlayernavigation is enabled with PHP 7.4Closed
Updated October 14, 2020 at 3:44am
19
Most recent comment from [deleted]:Dear anakorenini,Yes, Im afraid thatWe are still in improvement periodWe will upgrade it as soon as possible, please follow us on themeforest Thank you and have a good day
anakorenini
MGS FRONT-END BUILDER not workingClosed
Updated October 9, 2020 at 9:34am
9
Most recent comment from anakorenini:HiAfter I enabled Quickview it now works yes, as I wrote below. You can mark this issue as resolved.Thank you,Borut
GoldenClassics
Infinite scrollClosed
Updated July 13, 2020 at 4:17pm
3
Most recent comment from GoldenClassics:Hello TeamCheck screenshot. Inifnite scroll was mentioned here and this is so ambigious.