Public Tickets
diazdabo90
CODE VERIFICATIONClosed
Lusion - Wordpress Theme
Updated November 27, 2023 at 8:06am
2
Most recent comment from WordPress Team:Hi,We have responded to you on another ticket, please check again.Thanks.
diazdabo90
CODE REMOVEDClosed
Lusion - Wordpress Theme
Updated November 27, 2023 at 8:05am
2
Most recent comment from WordPress Team:Hi,Please send your purchase code so we can check for you.Thanks.
kampanieonline
Modus List CategoryClosed
Modus - Modern Furniture WooCommerce Theme
Updated November 15, 2023 at 9:36am
4
Most recent comment from WordPress Team:Hi,
Please go to edit page https://prnt.sc/EJbziRtnoLYl, edit the correct information so it will display.
Thanks.
wisepathtech
Remove cart over products in mobile viewClosed
Lusion - Wordpress Theme
Updated November 15, 2023 at 9:34am
2
Most recent comment from WordPress Team:I don't see any cart icon https://prnt.sc/mNzUz-N6sdke. Am I on the right page that you want?
OndaDigital
mobile menuClosed
Bonfire - Creative Multipurpose WordPress Theme
Updated November 15, 2023 at 9:23am
6
Most recent comment from WordPress Team:Hi,I fixed it. please, check it again.Thanks.
wisepathtech
Mobile view menu different from desktop viewClosed
Lusion - Wordpress Theme
Updated November 13, 2023 at 4:17am
1
Most recent comment from wisepathtech:no need
elzaank
Categories Side Bar
Lusion - Shopify Theme
Updated November 23, 2023 at 4:45pm
2
Most recent comment from elzaank:Just a quick follow up with regards to this? I also do not have access to most of this free apps that you advertise when purchasing this apphttps://preview.themeforest.net/item/lusion-multipurpose-eco ...
apisolutionsofficial
All about us pages not importedClosed
Lusion - Wordpress Theme
Updated November 10, 2023 at 8:33am
2
Most recent comment from WordPress Team:Can you send me your admin account? I will check this for you.
burhan
Search Function does not for woocommerceClosed
Arangi - Organic WooCommerce Theme
Updated November 10, 2023 at 7:49am
15
Most recent comment from WordPress Team:The cause of the problem is due to an error in the Textlocal SMS Notifications plugin. Currently, I have deactivated this plugin and the review function is working normally.Please check it again.
apisolutionsofficial
Header language can't find in dashboardClosed
Lusion - Wordpress Theme
Updated November 7, 2023 at 10:03am
2
Most recent comment from WordPress Team:Can you send me your admin account? I will check this for you.
apisolutionsofficial
Header top is not importedClosed
Lusion - Wordpress Theme
Updated November 7, 2023 at 10:02am
2
Most recent comment from WordPress Team:Can you send me your admin account? I will check it for you.
Fatou Dieng
Lusion themes
Lusion - Shopify Theme
Updated October 30, 2023 at 6:39pm
1
Most recent comment from Fatou Dieng:Hi, i purchased the Lusion package 2 months ago and i have some questions :
In the pack, after unziping the files, i have 15 themes (see screenshot in 1st attachment). Which one to install first ?In ...
caos989
Mobile MenuClosed
Claue - Magento Theme
Updated October 30, 2023 at 7:24am
1
Most recent comment from caos989:I noticed that the Submenu Arrow ">" was not working correct on my new phone. Maybe because a higher resolution?I think it is because the link is just working when you click exactly on the ">" Symbol. ...
Jim Harrison D.K
I want to use the template on another domaineClosed
Lusion - Shopify Theme
Updated October 30, 2023 at 2:05am
2
Most recent comment from Shopify Team:Hi, Jim HarrisonPlease confirm, are you using Lusion Shopify version or Wordpress version, you have created a ticket at Lusion Storepify product forum, for Storepify version, we do not use key check ...
iteyereflection
Footer Doesnt Update ChangesClosed
Barber - Hair, Tattoo & Beauty Salons WordPress Theme
Updated October 25, 2023 at 8:31am
7
Most recent comment from WordPress Team:You just need to update the theme and the problem will be fixed. Please update the theme and check again.