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  Public Ticket #1344843
unable to import demo content from theme options
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  • Geeth De Silva started the conversation

     we are unable to import demo content from theme options. And we also tried to import through xml file and it also shows error.

    whenever I am activating woocommerce plugin there is a 500 server error.

    I use ipage hosting. URL and hosting both manage by ipage . 

    theme is http://demo.arrowpress.net/gelli/home-4/

  • [deleted] replied

    Dear,

    Can you give me admin and ftp info. 

    We will try check your site problem

    Thank you!

  • Geeth De Silva replied

    FTP ACCESS:
    ============================
    user name: lankaweb
    pw       : Klh33@!@#$Jk98nm

    Wordpress login:
    ============================

    URL: http://www.pilatenlanka.com/wp-admin
    Username: lankaweb
    password: 2kj931XwltiSQH

  • Geeth De Silva replied

    Hi,

    Please check the attachment. After installing demo data from xml file ... it says the woocommerce template is outdated for the latest plugin.


    Please fix these issues... I need to make this website live very soon.

  • [deleted] replied

    Dear,


    The issue was fixed. 

    Please review and feedback.

    Thank you!

  • Geeth De Silva replied

    What wast the issue?


    I still can't import the demo from theme options. The demo I installed from xml file doesn't contain perfume home page.

    Please check the screenshot. And let me know what do to get that page layout and fix all the issues.

    Thanks

  • [deleted] replied

    Dear,

    We are so sorry. We will import demo content for you 

    Thank you!

  • Geeth De Silva replied

    Please let me know when you are done.. And also please import the revolutions slider demo content.

    It is taking too long.. This is urgent for me. Please let me know ASAP

  • [deleted] replied

    Dear,

    We are importing. But  Do you are installing your site again?

    Thank you!

  • Geeth De Silva replied

    No, I am not. I have also seen that.. what happened?

  • Geeth De Silva replied

    Please install the demo fast and let me know.

  • [deleted] replied

    Dear,


    Importing done. Please review and feedback.

    Thank you!

  • Geeth De Silva replied

    But it doesn't look as like as the demo completely ... the demo has perfume products in it... but we have jewelry as product here. The slider is not same. The structure is as like as the demo.

    And will I be able to import demo from theme options. If I install this theme on another server?

    Importing demo shouldn't been that much hectic. It works on other theme within few minutes. 

    So please let me know whats the issue with your theme.

  • [deleted] replied

    Dear,

    About slider. We change slider to same demo.

    About Product. We don't import perfume product because you will use your product.  These products are demo, you will don't use them. If import more products, you will delete them to release memory.

    You can add your product to category and show them on fontend.

    If you still want to import perfume product, then we will import for you.

    Thank you.