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  Public Ticket #1358490
Newsletter Pop-Up - Multi Store Setup
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  • artorius2009 started the conversation

    I managed to be able to install the theme using a multi-store setup.  However, in doing so the newsletter sign-up popup only appears on the primary domain and does not show on sub or secondary domains.  On a secondary domain, when the newsletter popup is enabled, the site is greyed out and no pop-up appears.  It also makes the site unusable to the end user.  Any assistance would be appreciated to get this feature to work across all stores in a multi-store setup.

  • [deleted] replied

    Hello,

    Please provide the site info of sub domain that the newsletter popup is not working, I will check for you

  •   artorius2009 replied privately
  • artorius2009 replied

    submitted the requested info privately 

  • [deleted] replied

    Hello,

    I think that you should check your sub domain setting, because seem some files still is being associated to "sanctumarcanum.com", site please take a look this image:

  • artorius2009 replied

    In order to get the template to load in the subdomain, I had to hard code the path to the magenta root directory.  For some reason symbolic links don't appear to be working and returns a 404 error and the template will not load.

  •   artorius2009 replied privately
  • [deleted] replied

    Hello,

    Thanks but I get the error when I try to visit your subdomain, I don't know what is the problem

  •   artorius2009 replied privately
  • [deleted] replied

    Hello,

    Thanks for your feedback but your subdomain still broken, have you solved it yet? I think that you need to run deployment again

  • artorius2009 replied

    Yes, I managed to get everything working.  It turns out to be a ownership and permissions issue with the symlinks.

  • [deleted] replied

    Hello,

    I just checked and the newsletter popup is working on subdomain. Can you please check?