When testing on an Android mobile, you cannot scroll if you touch on the slider. I have tried playing with all the options and settings, but nothing seems to solve the problem.
This is a major issue as, if you are viewing the slider in landscape, it looks great on a mobile device but takes up most of the screen, meaning an end user would be virtually unable to scroll down the page.
We have spent a lot of time to check this problem but sorry we can't fix this problem, seem it is a small bug of Revolution slider library but I think that you will not need to take care about that because seem it only appear on the android phone, not Iphone and also the customer will not often keep slider to test this, they will want to slide a finger to go products, this error will not occur when you only slide your finger.
When testing on an Android mobile, you cannot scroll if you touch on the slider. I have tried playing with all the options and settings, but nothing seems to solve the problem.
This is a major issue as, if you are viewing the slider in landscape, it looks great on a mobile device but takes up most of the screen, meaning an end user would be virtually unable to scroll down the page.
This problem is also present on all your demos:
http://claue.magesolution.com/m1/?___store=de
Hello
Thanks for your feedback. We will check and update this.
Best regards
Hello,
Have a good day.
On Admin, edit a slider and go to "Mobile" tab. Change value of "Drag Block Vertical" to "On".
http://prntscr.com/hb3mmb
Best regards
Hello,
I did this before opening the ticket. But the slider still does not scroll. You can see: http://art2.by
Please, change value of "Drag Block Vertical" to "On" for "slider 1" on demo http://claue.magesolution.com/m1/?___store=pl and check this again on an Android mobile.
Hello
Please let for me know your device, android version which you use to test.
Best regards
Hello
Thanks for your info, i will check and reply you soon
Best regards
Hello,
It's been 10 days since my request. Have you fixed this problem?
Hello,
Sorry about that, I'm still trying to check and fix it. Please allow me one more time to fix it.
Best regards!
Hi,
We have spent a lot of time to check this problem but sorry we can't fix this problem, seem it is a small bug of Revolution slider library but I think that you will not need to take care about that because seem it only appear on the android phone, not Iphone and also the customer will not often keep slider to test this, they will want to slide a finger to go products, this error will not occur when you only slide your finger.