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  Public Ticket #1370172
Error with front-end Attribute gadget
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  • OficialMartinaCO started the conversation

    Hello, I have some problems with the template, fist one: The color swatches that I made (Example: https://www.martinabags.com.co/billetera-samantha-navy.html) aren't shown at the category (https://www.martinabags.com.co/accesorios/billeteras.html), and I have another problem: Claue "Attribute products" is always showing me "There are no products matching the selection." Always, have a nice day.

    Duvan Castaño

  • [deleted] replied

    Hello,

    Please try to follow this instruction to make :

    1.- Enter to admin panel

    2.- Stores (left menu)

    3.- Product (under attribute section)

    4.- Select the attribute you want to edit, for example color

    5.- Storefront Properties (in the Attribute Information menu on the left)

    6.- Look for Used in product listing option and set it to  Yes

  • OficialMartinaCO replied

    Thanks, and now about the second problem? It shows me "There are no products matching the selection" when I try to use any product gallery gadget... Thanks

  • [deleted] replied

    Hi

    Thanks for your feedback, please provide your site info ( site url, admin account and ftp ssh account ) I will check for you

  • OficialMartinaCO replied

    https://www.martinabags.com.co/admin_1syvf0

    User: admin

    Pass: adidas24

    SSH Account:

    [email protected]:7022 Password: R6aNv8KYys

  • OficialMartinaCO replied

    Did you solve it?

    Have a nice day

    Duvan Castaño

  • [deleted] replied

    Hi,

    I have worked on your site but I can't active builder with frontend account that I just created, so I have not check the product block on the homepage for you. I think that you need to update theme. Can you please check theme version that you are using, download newest theme package on the themeforest and update theme?

    Also this message "There are no products matching the selection", it is not error, only not any products corresponde with product block that you created, please follow our document to assign the products to it

    http://magesolution.com/themes/claue/docs/m2/index.html

  • OficialMartinaCO replied

    Hello, I solved my issue with the front end attribute gadget, but now I'm having another issue, somebody helped me to install Varnish cache at my store, but he said me that some of the MGS modules are preventing it from being cached...

    "Hello Ian, 
    Varnish caching is not working as expected because some of your third party modules/themes (MGS) are adding no-cache headers which are preventing varnish from caching your pages.
    Updating your theme and plugins to the latest version may fix this issue.
    Thanks.
    Bruce O.
    Technical Support
    RoseHosting.com"

    Could you help me with this issue?, Thanks...

  • [deleted] replied

    Hi,

    Can you ask him what extensions he is referring to? Our demo working well will varnish cache on cloudways

  • OficialMartinaCO replied

    Hello, I asked them for that, I will send you it later, but now... Im having another... Another issue, I'm trying to use the "Single Product" gadget, but I'm having the same issue that the attribute product, I write the name of a product, and it doesn't appears at the list, only appear a few products, and when I select one of those, sends me again the message "There are no products matching the selection"

  • [deleted] replied

    Hi

    Thanks for your feedback I have accessed to your server by ssh and tried to edit some file but it was applied to frontend, I also created a file named "test.php" then go to https://www.martinabags.com.co/test.php but it alway redirect to 404 page, your site's code is putted in this path: /var/www/martinabags.com.co?

  • OficialMartinaCO replied

    Hello, I fixed that issue, but, now, you could help me? There is a way to remove the "Add to cart" button at the main website images? Thanks

  • [deleted] replied

    Hi

    You mean, on products on the homepage? You can go to admin MGS -> Theme Settings, scroll down to "Custom Style" and add this code to textarea:

    .cms-index-index .tocart.btn-cart {

         display: none;

    }