Okay
  Public Ticket #1370575
Plugin Configuration
Closed

Comments

  •  1
    Melody1245 started the conversation
    November 16, 2017 at 10:02am

    Hello,


    I want to active The license premium plugins such as Visual Composer, WPBakery Page Builder, Slider Revolution but it seem there is no license available for more info i attached a copy   

    and the next question is there is no integrated visual composer plugin in theme  how to setup the plugin?

    thanks for helping

  •  608
    WordPress replied
    November 16, 2017 at 10:09am

    Hi,

    Thanks for your purchase.

    I see you still can use these plugins Ultimate Addon and Visual Composer normally in the site. 

    About the license activation, you can ignore that because it can't activate in your site. We bought these plugins in extended license. https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524351/Extended+License

    About the upload, do you mean you want to update plugin?

    Thanvv


  •  1
    Melody1245 replied
    November 16, 2017 at 10:34am

    Hi,

    thanks for replay,

    there is no Visual Composer plugin and i need to the Visual Composer for static Block to setup the Mega Menu 

  •  608
    WordPress replied
    November 17, 2017 at 1:57am

    Hi,

    Have a nice day.

    Can you provide an admin account and link website  info so I can check for your problem?
    Thanks,

    Thanvv


  •  1
    Melody1245 replied
    November 20, 2017 at 8:19am

    Hello, 

    you replayed very late this problem i have solved but i want to have two languages website is your theme support Polylang plugin also?

  •  608
    WordPress replied
    November 20, 2017 at 8:26am

    Hi,

    We have Polylang support for you.

    Thanvv


  •  1
    Melody1245 replied
    November 20, 2017 at 3:32pm

    Hello,


    i want to active footer 3 in theme option i already select the footer 3 but the bellow icon dose not show. which widget should i have to take?  with html widget i try but it dose not show as a info i attached a file  

  •  608
    WordPress replied
    November 21, 2017 at 7:42am

    Hi,

    Can you provide an admin account info so I can check for your problem?

    Thanvv


  •  1
    Melody1245 replied
    November 22, 2017 at 12:33pm

    Hello, 


    some of the file from template is out of date, can you please guide  me how to update it attached is bellow 

  •  608
    WordPress replied
    November 23, 2017 at 1:40am

    Hi,

    Have a nice day!
    I will update the theme and will have the latest update on Themeforet.
    Thanks,

    Thanvv


  •  1
    Melody1245 replied
    November 23, 2017 at 8:08am

    Hello,

    thanks,

    I dont know why 

    Woocommerce Variation Image not changing on selecting option is there something wrong with template or woocommerce pluging i contacted  woocommerce they told me it comes from the template customization can you please solve this problem also in update 

    and second i want to know when coming out the new update?

  •  608
    WordPress replied
    November 23, 2017 at 8:53am

    Hello,

    The latest version has just arrived in TF. So can you try to update the theme first? If it still can't fix, you can provide the link which has the error so I will check for you.

    Thank you