but when I try to register from fronend I am not able to do that. instead of showing me any error message or redirecting me to any other page, it takes me back to the same page without any message. in admin panel I can not see anything with newly registered user
NOTE: I did not install Third Party Extension: MagePlaza Social Login, as it is throwing me an error while compilation from SSH and shows exception on frontend.
Thanks for your feedback, I want to ask what is the theme version that you are using? Because we already fixed this problem from theme version 1.4.3, if you have higher theme version, please check, you will see, it was there
yes I already fixed this issue, but still can you look at my site http://ellis.cnfei.com/ it looks not so good even though I import the template, mainly the product view page. the message show up on the item has been added looks every thing not so god. may be because I activate MSG blank? do you recommend me any configuration? and I think I will need help in theme configuration as I want to add MVP only. not any fancy features. I just want to list products, and add to cart and payment and shipping should work and should designed properly. can anyone assist with that from your team?
can you set half an hour phone call for that? we can do screen sharing? as I can also see that catch is enabled but website load so slow after I installed this theme. in previous theme it was working so fast.
Can you please help walk us through setting up the theme? We cannot figure out how to edit the colors, the homepage imports don't seem to be appearing when we follow the directions, and now we have a blank homepage.
Can you please look at our admin portal and help? Credentials below.
Thanks for your feedback, I just checked and see that you are using mgsblank theme, I think that you should choose Claue theme instead. Also if possible, please show me the issues that you saw clearly. Thanks
now I choose claue theme. and it still do not look good. also any changes I make in theme color it seems it doesn't appear on front end. like any changes I make on header color and it does not appear. even though I flush the catch.
I figure this out. this is working when I select main website as store view, any changes I do on default config does not appear to be on front end. now with your Claue theme, I am using two plugins from Amasty, for payment and shipping restriction. that works partially.
that means, if I restrict fixed price shipping method only to wholesale user then I can see it there. but when I try to select and go to next step it throws and error "Carrier with such method not found: flatrate, flatrate" but if I remove this rule from plugin and use this shipping method without login it just works fine.
for now I am keeping this shopping method available for wholesale user and not logged in user for your test.
this plugin was working just fine before your theme. your theme seems not built on top of magento2 blank theme or it acts something different after login. please help me to fix it.
your theme is not built on top of magento2 blank theme. I guess that is the issue that it is not going quiet well with other magneto2 modules. in my case (amnesty shipping and payment restriction modules).
- I just checked your site, also tested checkout with loged in and not login and see that the shipping and payment method works the same, I don't get this error "Carrier with such method not found: flatrate, flatrate".
- I don't make sure how to your extension works but in fact we don't customize the checkout too much, almost we use default checkout, just add some css code to adjust it.
- If possible, can you please tell me, how to your extension works.
Hi, you can reproduce this error now. with wholesale user only you can see flatrate shipping method. while selecting it and try to move forward with payment you will get the error I mentioned.
"Carrier with such method not found: flatrate, flatrate".
I see the problem and also tried to check but I don't know what is the problem so far, also I think that this is not theme error because when I switch to Luma theme (default magento2 theme), I still get this error, if you don't install any additional extensions, so I think that this is a magento bug
I install the theme on my existing magento2 store following the process here.
http://www.magesolution.com/themes/claue/docs/m2/index.html#install-theme
but when I try to register from fronend I am not able to do that. instead of showing me any error message or redirecting me to any other page, it takes me back to the same page without any message. in admin panel I can not see anything with newly registered user
NOTE: I did not install Third Party Extension: MagePlaza Social Login, as it is throwing me an error while compilation from SSH and shows exception on frontend.
I am on magento 2.1.9
found a solution
go to: app/design/frontend/Mgs/mgsblank/Magento_Customer/templates/form/register.phtml
and <input name="form_key" type="hidden" value="<?php echo $block->getFormKey();?>"> at line 21 after form element starts
Hi
Thanks for your feedback, I want to ask what is the theme version that you are using? Because we already fixed this problem from theme version 1.4.3, if you have higher theme version, please check, you will see, it was there
I am using 1.4.6
HI
So strange because we have already fixed this problem from version 1.4.3, we will check again but have you already fixed your problem?
yes I already fixed this issue, but still can you look at my site http://ellis.cnfei.com/ it looks not so good even though I import the template, mainly the product view page. the message show up on the item has been added looks every thing not so god. may be because I activate MSG blank? do you recommend me any configuration? and I think I will need help in theme configuration as I want to add MVP only. not any fancy features. I just want to list products, and add to cart and payment and shipping should work and should designed properly. can anyone assist with that from your team?
Hi
Please provide your site info ( site url, admin account and ftp access detail ) I will check for you
can you set half an hour phone call for that? we can do screen sharing? as I can also see that catch is enabled but website load so slow after I installed this theme. in previous theme it was working so fast.
Can you please help walk us through setting up the theme? We cannot figure out how to edit the colors, the homepage imports don't seem to be appearing when we follow the directions, and now we have a blank homepage.
Can you please look at our admin portal and help? Credentials below.
Thank you!
site URL: ellis.cnfei.com
Admin credentials:
Hi,
Thanks for your feedback, I just checked and see that you are using mgsblank theme, I think that you should choose Claue theme instead. Also if possible, please show me the issues that you saw clearly. Thanks
now I choose claue theme. and it still do not look good. also any changes I make in theme color it seems it doesn't appear on front end. like any changes I make on header color and it does not appear. even though I flush the catch.
Hi
Can you please set all color that you want in the backend then provide ftp access detail for us, we will check color setting for you. Thanks
I figure this out. this is working when I select main website as store view, any changes I do on default config does not appear to be on front end. now with your Claue theme, I am using two plugins from Amasty, for payment and shipping restriction. that works partially.
that means, if I restrict fixed price shipping method only to wholesale user then I can see it there. but when I try to select and go to next step it throws and error "Carrier with such method not found: flatrate, flatrate" but if I remove this rule from plugin and use this shipping method without login it just works fine.
my credentials for wholesale user is
user: [email protected]
pass: Abcd@123
for now I am keeping this shopping method available for wholesale user and not logged in user for your test.
this plugin was working just fine before your theme. your theme seems not built on top of magento2 blank theme or it acts something different after login. please help me to fix it.
my admin credentials are:
http://ellis.cnfei.com/admin/
user: admin
pass: Wow@admin123
your theme is not built on top of magento2 blank theme. I guess that is the issue that it is not going quiet well with other magneto2 modules. in my case (amnesty shipping and payment restriction modules).
is that true?
Hi
- I just checked your site, also tested checkout with loged in and not login and see that the shipping and payment method works the same, I don't get this error "Carrier with such method not found: flatrate, flatrate".
- I don't make sure how to your extension works but in fact we don't customize the checkout too much, almost we use default checkout, just add some css code to adjust it.
- If possible, can you please tell me, how to your extension works.
Hi, you can reproduce this error now. with wholesale user only you can see flatrate shipping method. while selecting it and try to move forward with payment you will get the error I mentioned.
"Carrier with such method not found: flatrate, flatrate".
Hi
I see the problem and also tried to check but I don't know what is the problem so far, also I think that this is not theme error because when I switch to Luma theme (default magento2 theme), I still get this error, if you don't install any additional extensions, so I think that this is a magento bug