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  Public Ticket #1383984
Error in admin after installing theme
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  • imaginae started the conversation

    Hi, 


    we have got an error when accessing admin, after installation of your theme and modules needed. We have followed all instructions, and getting error report file with this text:


    {"0":"Specified invalid parent id (Magento_Backend::mgs)","1":"#0 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(58): Magento\\Backend\\Model\\Menu\\Builder->getResult(Object(Magento\\Backend\\Model\\Menu))\n#1 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(138): Magento\\Backend\\Model\\Menu\\Builder\\Interceptor->___callParent('getResult', Array)\n#2 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Backend\\Model\\Menu\\Builder\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Backend\\Model\\Menu))\n#3 \/home\/fluidraglobal\/public_html\/web\/generated\/code\/Magento\/Backend\/Model\/Menu\/Builder\/Interceptor.php(39): Magento\\Backend\\Model\\Menu\\Builder\\Interceptor->___callPlugins('getResult', Array, Array)\n#4 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/Model\/Menu\/Config.php(148): Magento\\Backend\\Model\\Menu\\Builder\\Interceptor->getResult(Object(Magento\\Backend\\Model\\Menu))\n#5 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/Model\/Menu\/Config.php(111): Magento\\Backend\\Model\\Menu\\Config->_initMenu()\n#6 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/Model\/Url.php(361): Magento\\Backend\\Model\\Menu\\Config->getMenu()\n#7 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/Model\/Url.php(321): Magento\\Backend\\Model\\Url->_getMenu()\n#8 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/App\/AbstractAction.php(276): Magento\\Backend\\Model\\Url->getStartupPageUrl()\n#9 \/home\/fluidraglobal\/public_html\/web\/generated\/code\/Magento\/Backend\/Controller\/Adminhtml\/Index\/Index\/Interceptor.php(50): Magento\\Backend\\App\\AbstractAction->_processUrlKeys()\n#10 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/App\/AbstractAction.php(208): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->_processUrlKeys()\n#11 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(58): Magento\\Backend\\App\\AbstractAction->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#12 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(138): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->___callParent('dispatch', Array)\n#13 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/module-backend\/App\/Action\/Plugin\/Authentication.php(143): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Framework\\App\\Request\\Http))\n#14 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(135): Magento\\Backend\\App\\Action\\Plugin\\Authentication->aroundDispatch(Object(Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor), Object(Closure), Object(Magento\\Framework\\App\\Request\\Http))\n#15 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Framework\\App\\Request\\Http))\n#16 \/home\/fluidraglobal\/public_html\/web\/generated\/code\/Magento\/Backend\/Controller\/Adminhtml\/Index\/Index\/Interceptor.php(39): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->___callPlugins('dispatch', Array, NULL)\n#17 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/App\/FrontController.php(55): Magento\\Backend\\Controller\\Adminhtml\\Index\\Index\\Interceptor->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#18 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(58): Magento\\Framework\\App\\FrontController->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#19 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(138): Magento\\Framework\\App\\FrontController\\Interceptor->___callParent('dispatch', Array)\n#20 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/Interception\/Interceptor.php(153): Magento\\Framework\\App\\FrontController\\Interceptor->Magento\\Framework\\Interception\\{closure}(Object(Magento\\Framework\\App\\Request\\Http))\n#21 \/home\/fluidraglobal\/public_html\/web\/generated\/code\/Magento\/Framework\/App\/FrontController\/Interceptor.php(26): Magento\\Framework\\App\\FrontController\\Interceptor->___callPlugins('dispatch', Array, Array)\n#22 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/App\/Http.php(135): Magento\\Framework\\App\\FrontController\\Interceptor->dispatch(Object(Magento\\Framework\\App\\Request\\Http))\n#23 \/home\/fluidraglobal\/public_html\/web\/vendor\/magento\/framework\/App\/Bootstrap.php(256): Magento\\Framework\\App\\Http->launch()\n#24 \/home\/fluidraglobal\/public_html\/web\/index.php(39): Magento\\Framework\\App\\Bootstrap->run(Object(Magento\\Framework\\App\\Http))\n#25 {main}","url":"\/web\/admin_fkdq66\/admin\/index\/index\/key\/16aa1f1d5f80bf99d1484a8afc0dce14559ddb659a9bf7aef6ebf678cbc35a2b\/","script_name":"\/web\/index.php"}


    thanks

  • [deleted] replied

    HI

    Thanks for your feedback, please make sure that you enabled the MGS_Mpanel module, please try to run this command:

    php bin/magento module:enable MGS_Mpanel

    php bin/magento setup:upgrade

  • imaginae replied

    Thanks, it works, trying to enable theme to start working in customization. Thanks