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  Public Ticket #1385118
magento doesn't work after installing theme
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  •  1
    ontherocks started the conversation

    After completing the installation instructions from the documentation, I can no longer run the back end or the front end in Magento. "This page isn't working" (HTTP error 500) displays.

    The only errors I experienced were:

    Filezilla:

    C:\Users\DONNA\Downloads\themeforest-20155150-claue-clean-minimal-magento-2-theme\claue_v1.4.7\Themes\Magento 2.1+\app\code\Mageplaza\SocialLogin\Compatible\Etheme_yourstore\app\design\frontend\Etheme\yourstore\Magento_Customer\layout\customer_account_login.xml would not transfer (file type issue??)

    and

    SSH:

    [root@server:magento2]$ php bin/magento setup:static-content:deploy  [Magento\Framework\Exception\LocalizedException]

      NOTE: Manual static content deployment is not required in "default" and "developer" modes.

      In "default" and "developer" modes static contents are being deployed automatically on demand.

      If you still want to deploy in these modes, use -f option: 'bin/magento setup:static-content:deploy -f'

  • [deleted] replied

    Hello

    Thanks for your feedback 

    1) C:\Users\DONNA\Downloads\themeforest-20155150-claue-clean-minimal-magento-2-theme\claue_v1.4.7\Themes\Magento 2.1+\app\code\Mageplaza\SocialLogin\Compatible\Etheme_yourstore\app\design\frontend\Etheme\yourstore\Magento_Customer\layout\customer_account_login.xml would not transfer (file type issue??)

    - Just this file was not uploaded successfully, you need to upload it again

    2) 

    [root@server:magento2]$ php bin/magento setup:static-content:deploy  [Magento\Framework\Exception\LocalizedException]

      NOTE: Manual static content deployment is not required in "default" and "developer" modes.

      In "default" and "developer" modes static contents are being deployed automatically on demand.

      If you still want to deploy in these modes, use -f option: 'bin/magento setup:static-content:deploy -f'

    ANSWER: Please run this command:

    php bin/magento setup:static-content:deploy  -f

  •  1
    ontherocks replied

    Hi Linh

    1. I have tried to upload it with several different mechanisms - filezilla, cpanel file manger. I have tried to copy it to another file, and that does not work either.  The file properties on my pc showed it as "blocked" and I took the block off, but this did not change the results any...

    2. I ran the command "php bin/magento setup:static-content:deploy  -f" and it completed successfully.

    I still cannot run the Magento

  •  1
    ontherocks replied

    1. I just downloaded the theme again and pulled the file from the new copy.  I was able to move it to the server, so this issue is resolved.  I cleared the cache just incase.

    I still cant run Magento.

  • [deleted] replied

    Hi

    Have you applied the patches yet? If you are using magento version 2.2.x, please apply the content of patch2.2.+ then remove var folder and try again. 

  •  1
    ontherocks replied

    I have resolved the issues.  They were related to ownership and file permissions.