Hi,

I just purchased the Unero Theme and installed the theme per the instructions provided. 

The theme seems to be functioning properly so far upon preliminary testing except for 3 issues. 

1.) The MGS Builder doesn't allow me to edit Color for certain blocks (see attached)

2.) The subscribe popup appears to have some display issues. Can you please help?

3.) There appears to be a strange red outline around buttons and elements that we don't know how to turn off. (see attached)

Please see attached images for further detail.

Thanks,

Anthony

Attached image of Red outline

Hi Vinh,

Looks like the previous issues have been fixed, however now we are having the following issues:

1. Cannot Edit Vertical Menu
2. Theme Demo Data not showing up properly versions 1, 2, 4, and 5
3. Strange icon requesting to upload logo when applying Demo Theme Version 
4. No location to edit Footer content?

Thanks,

Anthony

Hello Vinh,

Please see the current issues below along with the attachments. 

1. Cannot Edit Vertical Menu
2. Theme Demo Data not showing up properly versions 1, 2, 4, and 5
3. No location to edit Footer content?

Attachments are included.

Thanks,

Anthony

Hello Vinh,

Thanks for the Homes.zip file. That seemed to fix that issue. Can you provide an updated theme file that has all the required (and updated) files for the Unero theme for Magento 1.9.3.7? The theme we downloaded off Themeforest seems to have missing files. We just want to make sure that everything works properly.

Also, can you provide documentation on how to edit the menu items? We seem to be having difficulties replicating your results for the vertical menu.

Thanks,

Anthony

Hi Vinh,

Thanks for the information! It appears to work now. Do you have any documentation on how to edit BOTH the vertical AND the horizontal menu within the Unero Theme?

Or can you provide screenshots on how to edit the menu items so we know for future reference?

Hi Vinh,

Thanks so much for the video. It is very helpful to edit horizontal menu items, but I am having issues creating both horizontal menu items AND vertical menu items simultaneously. Do you have any video tutorial on that as well?

Hi Vinh, 

I'm so sorry for constantly asking and bothering regarding the menu. 

I seem to have disabled the vertical menu somehow and now even after select "header version 3" like before, it is not displaying the vertical menu.

I have cleared my cache and tried multiple different versions.

Can you provide me very detailed documentation on the following:

1. How can I switch between horizontal and vertical menu?
2. Can I have BOTH horizontal and vertical menu active at the same time, but with different links?
3. How can I get language selection, social share, and contact information as shown in the attached document?
4. Can you provide in depth documentation on how to adjust the header items (both vertical and horizontal) so I can understand how to manipulate it within the Unero theme without having to open a ticket?

Sorry for any issues this may be causing

Thanks,

Anthony

Hello Vinh, 

I just selected "header 3" and the menu is not showing vertical. Please see attachments.

Thanks,

Anthony

Hi Vinh, 

• Header Version 2 display issue (see attached)

Hello,

Thanks for the screen. I found it on page 2. 

Will unero_header_contact and unero_header_social only show up on specific header variations? 

I'm on "header 3" and they don't show up, however, once I switch to "header 1" it appears to show up OK.

Thanks,

Anthony

Hi, 

It looks great, Do you have instructions on how you activated that so I don't have to contact support in the future regarding this issue?

Thanks,

Anthony

Hi,

Thank you for the fix. 
One more slight ting and I think we will be finished with al the issues. 

How can we edit the text/content located in the attachment "issue.png" to say "language"  while still maintaining the dropdown toggle functionality ?

Hi, 

We just noticed another issue with the theme (regarding the style files). When we try to use bootstrap modals, the theme makes the modal non-clickable. Please see attached screenshot.

Hello,

I am running tests, but still having the modal issue. Can you please investigate? It seems like the theme interferes with native bootstrap, even though it says it was created with bootstrap

Thanks,

Anthony

Hello,

I have updated the test modal to the following link:

http://scientificadvertiser.com/testLP

Please check and see if you can help fix the issue.

Thanks,

Anthony

Hello,

That is perfect. 

Will this fix the issue moving forward?

Thanks,

Anthony

Hello,

I am using the default bootstrap.css file that came along with the theme.

Regardless, thank you fro fixing it for me. 

I think that is all the issues I am having at this moment. It's probably okay to close this ticket now.

Thanks :)

Actually, never mind....

There is still the primary issue with the menu that you can help with. 

Please see my below email:

You replied3 days ago on Saturday at 4:54am

Hi,

Thank you for the fix.  One more slight ting and I think we will be finished with al the issues. 

How can we edit the text/content located in the attachment "issue.png" to say "language"  while still maintaining the dropdown toggle functionality ?

Hello Vinh,

It still doesn't say "Language" with a dropdown that allows me to select the language. Instead it says "Default store view", with a dropdown that lets me select "English". Please see the attached image.

Thanks,

Anthony