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  Public Ticket #1416610
Pages won't open in backend
Closed

Comments

  • talal868 started the conversation

    Dears,

    We bought the theme on Dec 25 and installed it through Themeforest.com team and since installation until now some futures in backend not working like:

    Content>elements>pages

    Content>elements>Blocks

    Content>design>Configuration

    Catalog>Products

    Catalog>categories

    When clicking on one of these options page loading forever and we need help to resolve this issue 

  • [deleted] replied

    Hi

    Please try to run deployment again, connect ssh, navigate to magento root and run:

    rm -rf var/*

    rm -rf pub/static/adminhtml/*

    rm -rf pub/static/frontend/*

    php bin/magento setup:static-content:deploy

    php bin/magento cache:clean

    then try again