Comments Abdullah started the conversationJanuary 6, 2018 at 9:31pmHi I think there is a real issue with RTL support as the theme not supporting RTL at all Can you pls confirm what is wroing with the them as it should support RTL[deleted] repliedJanuary 8, 2018 at 9:56amDear,If you have any problem with your site. Please give us your site link. We will find and fix it for you.Thank you!Abdullah repliedJanuary 9, 2018 at 12:08pmHere is the link http://e-sahel.sa/dev/samplo[deleted] repliedJanuary 10, 2018 at 6:45amDear Abdullah,Please give me your problem of version RTL on your site. We will fix it.Thank you Abdullah replied privately[deleted] repliedFebruary 6, 2018 at 1:04amDear, I can't login your admin site. Please check againThank you! Abdullah replied privately[deleted] repliedFebruary 7, 2018 at 2:39amHi,Please check again.If have any problem, Please send me attachment.Thank you!Abdullah repliedFebruary 7, 2018 at 5:11pmYou can see the menu location it is not correct in mobil view [deleted] repliedFebruary 8, 2018 at 1:23amHi.Yes, It has fixed. Please check again.Thank youAbdullah repliedFebruary 17, 2018 at 1:59pmThanks it has been fixedBut I have some notes here check the attached pics 1 and 1-2 see how the element in the top boxes it showing in wrong way http://e-sahel.sa/dev/gelli/shop/2 numbering pointer is still english http://e-sahel.sa/dev/gelli/shop/3 numbering pointer is still english http://e-sahel.sa/dev/gelli/blog/4 img preview issue http://e-sahel.sa/dev/gelli/shop/Abdullah repliedFebruary 17, 2018 at 2:11pm5 search box aliment issue http://e-sahel.sa/dev/gelli/blog/ 6 pointer issue http://e-sahel.sa/dev/gelli/blog/ 7 in product preview http://e-sahel.sa/dev/gelli 8 You can see big aliment issue http://e-sahel.sa/dev/gelli/checkout-2/ The them full of issue with RTL it is clearly not supporting RTL at all I will open a case with Themeforest to highlight that because you are saying it is supporting RTL but in reality it not Abdullah repliedFebruary 17, 2018 at 2:22pm8-1 aliment issue ttp://e-sahel.sa/dev/gelli/checkout-2/ 9 aliment issue http://e-sahel.sa/dev/gelli/cart-2/10 check this page also http://e-sahel.sa/dev/gelli/simple-handmade-techniques/ Pls fix and test the theme before you start selling otherwise I need my money back because I am doing a lot of work fixing issues[deleted] repliedFebruary 21, 2018 at 12:55amDear,We received your tickets, we will fix and comment for you.Thank you[deleted] repliedFebruary 21, 2018 at 1:08amDear,I can't login admin your site. I can't fix for you.Please check your info again. Abdullah replied privately[deleted] repliedFebruary 21, 2018 at 9:20amDear, For 1,2,3,4 done.Please check again.Thank you![deleted] repliedFebruary 21, 2018 at 9:45amDear,For 5,6,7,8 done.Please check.Thank you![deleted] repliedFebruary 22, 2018 at 1:47amDear,For 8,9,10 done.Please check again and comment.Best Regards,ArrowHiTechAbdullah repliedFebruary 24, 2018 at 3:42pmThe change you made is not fixing the RTL issues !!!!!Kindly I am asking for a full refund Abdullah repliedFebruary 24, 2018 at 3:55pmsee below 1- fixed 3- not fixed 4- not fixed seed attached number 45- not fixed 6- fixed 7- fixed but with hover one the icon the issue apprse agin 8- fixed by us 9- not fixed10- fixed Kindly I am asking for a full refund [deleted] repliedFebruary 24, 2018 at 5:42pmDear Abdullah,We will check again.Thank you,Best Regards,ArrowHiTech[deleted] repliedFebruary 26, 2018 at 2:20amDear, 3. Not fixed because you style error at admin. Please remove it 4. Fixed, please check again5. Fixed, please check again9. Fixed, please check again and reply.Thank you, Best Regards, ArrowHiTechAbdullah repliedFebruary 26, 2018 at 9:57amI checked 3 , 4, 5, 9 all have been fixed thanks a lot but now we have other issue check attached IMG [deleted] repliedFebruary 27, 2018 at 12:44amDear,We will check and reply.Thanks,[deleted] repliedFebruary 27, 2018 at 1:34amDear, Please check and reply. 1: done. 2: I see 2 product haven't price, please check again. Thank you!Abdullah repliedFebruary 27, 2018 at 1:40am1 looks good thanks 2 I uploaded img by mistake [deleted] repliedFebruary 27, 2018 at 1:43amDear,2. I don't understand this mistake. Can you explain it?Thank you!Abdullah repliedFebruary 27, 2018 at 3:23amjust ignore number 2[deleted] repliedFebruary 27, 2018 at 10:10amDear,So, all problem on your site have fixed.Please confirm it for me.Don't hesitate to contact us when you need help.Thank you, Best Regards, ArrowHiTechAbdullah repliedFebruary 27, 2018 at 3:59pmThanks all good for now [deleted] repliedFebruary 27, 2018 at 4:03pmDear Abdullah,Don't hesitate to contact us when you need help. By the way, could you rate theme 5stars in Themeforest?Thank you, Best Regards, ArrowHiTech Sign in to reply ...
Hi
I think there is a real issue with RTL support as the theme not supporting RTL at all
Can you pls confirm what is wroing with the them as it should support RTL
Dear,
If you have any problem with your site. Please give us your site link. We will find and fix it for you.
Thank you!
Here is the link
http://e-sahel.sa/dev/samplo
Dear Abdullah,
Please give me your problem of version RTL on your site. We will fix it.
Thank you
Dear,
I can't login your admin site. Please check again
Thank you!
Hi,
Please check again.
If have any problem, Please send me attachment.
Thank you!
You can see the menu location it is not correct in mobil view
Hi.
Yes, It has fixed. Please check again.
Thank you
Thanks it has been fixed
But I have some notes here check the attached pics
1 and 1-2 see how the element in the top boxes it showing in wrong way http://e-sahel.sa/dev/gelli/shop/
2 numbering pointer is still english http://e-sahel.sa/dev/gelli/shop/
3 numbering pointer is still english http://e-sahel.sa/dev/gelli/blog/
4 img preview issue http://e-sahel.sa/dev/gelli/shop/
5 search box aliment issue http://e-sahel.sa/dev/gelli/blog/
6 pointer issue http://e-sahel.sa/dev/gelli/blog/
7 in product preview http://e-sahel.sa/dev/gelli
8 You can see big aliment issue http://e-sahel.sa/dev/gelli/checkout-2/
The them full of issue with RTL it is clearly not supporting RTL at all I will open a case with Themeforest to highlight that because you are saying it is supporting RTL but in reality it not
8-1 aliment issue ttp://e-sahel.sa/dev/gelli/checkout-2/
9 aliment issue http://e-sahel.sa/dev/gelli/cart-2/
10 check this page also http://e-sahel.sa/dev/gelli/simple-handmade-techniques/
Pls fix and test the theme before you start selling otherwise I need my money back because I am doing a lot of work fixing issues
Dear,
We received your tickets, we will fix and comment for you.
Thank you
Dear,
I can't login admin your site. I can't fix for you.
Please check your info again.
Dear,
For 1,2,3,4 done.
Please check again.
Thank you!
Dear,
For 5,6,7,8 done.
Please check.
Thank you!
Dear,
For 8,9,10 done.
Please check again and comment.
Best Regards,
ArrowHiTech
The change you made is not fixing the RTL issues !!!!!
Kindly I am asking for a full refund
see below
1- fixed
3- not fixed
4- not fixed seed attached number 4
5- not fixed
6- fixed
7- fixed but with hover one the icon the issue apprse agin
8- fixed by us
9- not fixed
10- fixed
Kindly I am asking for a full refund
Dear Abdullah,
We will check again.
Thank you,
Best Regards,
ArrowHiTech
Dear,
3. Not fixed because you style error at admin. Please remove it
4. Fixed, please check again
5. Fixed, please check again
9. Fixed, please check again and reply.
Thank you,
Best Regards, ArrowHiTech
I checked 3 , 4, 5, 9 all have been fixed thanks a lot
but now we have other issue check attached IMG
Dear,
We will check and reply.
Thanks,
Dear,
Please check and reply.
1: done.
2: I see 2 product haven't price, please check again.
Thank you!
1 looks good thanks
2 I uploaded img by mistake
Dear,
2. I don't understand this mistake. Can you explain it?
Thank you!
just ignore number 2
Dear,
So, all problem on your site have fixed.
Please confirm it for me.
Don't hesitate to contact us when you need help.
Thank you,
Best Regards, ArrowHiTech
Thanks all good for now
Dear Abdullah,
Don't hesitate to contact us when you need help.
By the way, could you rate theme 5stars in Themeforest?
Thank you,
Best Regards, ArrowHiTech