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  Public Ticket #1452381
Impossibility to setup SHIPPING address
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  • david started the conversation

    I'm running pre-launch tests aiming to confirm (under the List of Countries I've enabled shipping to) all work properly upon filling in the BiILLING/SHIPPING addresses: 

    For Billing address, all works fine. 


    Problem arise when I try defining SHIPPING address: 

     Whether I use copy of address( from BILLING) or If I fill in a completely different address, ensuring that ALL fields are defined , 

    => In all cases I get a validation ERROR message informing me that I must fill in ALL 6 form fields while I've actually filled in all of them. See below

    https://imgur.com/81vp2Dr

    Any idea what could prevent the completion of billing address?

    Thanks for your advice

    David

  • [deleted] replied

    Dear, 


    Please check again.

    Thanks!

  • david replied

    Dear Support, issue is still on-going on my side,


    Please check again

  • [deleted] replied

    Dear, 

    I think you coded something error. Because we check on our code and don't have this problem.

    Please check your changed. If you don't find the reason, please give me ftp your site, we will find it. 

    Thank you!