I checked your site. Color is not saved because cache of sever. After a while the new color works. Please check your cache sever and reset color. If the problem persists please notify me.
Dear Vinh, the colors are not working properly. Could you please check the photos that I uploaded in my ticket ? Additionally, also in the navigation bar from mobile phone is not working correct as well in product view category and etc. there is a gray and white color appearing that I don’t want
- Header and body : colors can you use css to change? Because you use home boxed and have a few problems have occurred. I have added the css for you (admin -> MGS -> Theme Setting -> Custom Style (store view: English)) You just replace the code Your color here. - With the navigation bar from mobile phone I fixed the Login problem for you. - The "product view" is white and gray is our default. You want to change it? (http://staging.symmetry-living.com/aricuda-men.html)
yep I would like to have the chance to change the by colors from the products as well as from the login and etc. Moreover I would like to inform you for several problems that I see:
1) Landing page still is not working and after I add an image (ex footwear) nothing is appearing not even the products.
2) login from my mobile seems to be buggy and different from the normal view like a pop up ( check the second image)
3) when I make a new update in the site my changes are not possible to be seen in the chrome for instance. I have to open a new incognito window to see them. Any idea why this happens ?
2. I have fixed for you. Please check. 3. You need to clear the cache of magento 2 (admin -> system -> cache management) This problem occurs due to the cache of magento2, the cache of the server, the cache of the browser.
The height of the video banner is working well. You need to add Poster Image of the Video Banner block. The height of the video depends on the height of the image you added. Please check.
I have corrected the color for you. With the problem you can use css. I added the css code to custom style (admin -> MGS -> Theme Setting -> Custom Style) You can change the color code here.
[Error] TypeError: $(".product-gallery-grid .image-item").zoom is not a function. (In '$(".product-gallery-grid .image-item").zoom({magnify: 1.5})', '$(".product-gallery-grid .image-item").zoom' is undefined)(anonymous function) (swatch-renderer.js:1213)
[Error] TypeError: $(".product-gallery-list .image-item").zoom is not a function. (In '$(".product-gallery-list .image-item").zoom({magnify: 1.5})', '$(".product-gallery-list .image-item").zoom' is undefined) (anonymous function) (swatch-renderer.js:1214)
oh can you please check one more thing. On the catalog page when i click the color on the product the main image shifts down. The product with the color is the last one on the catalog page
I changed the colors in Theme Color settings, but no color changes show up on the frond-end
have the same problem only the footer works fine.
same here, only some of them works. :/
Hello Pantelis,
Please provide your site information (admin account and FTP account). I will check for you.
Best regards.
Vinh.
Hello youria,
Please provide your site information (admin account and FTP account). I will check for you.
Best regards.
Vinh.
Hello MoreGill,
I can not login to the admin page with the account you previously provided.You can check back for me?
Best regards.
Vinh.
hello, could you please check my ticket #1481908 were I include this issue as well as with some others ?
I have posted there the ftp and etc informations that you requested
how can i send you the acount details? this topic is open so everybody can read it.
grtz
Youri
Hello youria,
You can open a new ticket. Please comment your ticket here I will check for you.
Best regards.
Vinh.
I still haven’t got a reply for my issues
I send you the password. Did you get it and did you fix the problem?
One thing I did find out why the themecolors are not working on the frontend:
The CSS classes defining the themecolors are not in the frontend phtml templates.
Hello,
I am working now. We just finished the weekend holiday.
Best regards.
Vinh.
Hello Pantelis,
I just checked your site. The colors are working fine.
Note clear cache.
Please check.
Best regards.
Vinh.
Hello MoreGill,
I checked your site. Color is not saved because cache of sever.
After a while the new color works.
Please check your cache sever and reset color.
If the problem persists please notify me.
Best regards.
Vinh.
Dear Vinh, the colors are not working properly. Could you please check the photos that I uploaded in my ticket ? Additionally, also in the navigation bar from mobile phone is not working correct as well in product view category and etc. there is a gray and white color appearing that I don’t want
Hello Pantelis,
- Header and body : colors can you use css to change? Because you use home boxed and have a few problems have occurred. I have added the css for you (admin -> MGS -> Theme Setting -> Custom Style (store view: English)) You just replace the code Your color here.
- With the navigation bar from mobile phone I fixed the Login problem for you.
- The "product view" is white and gray is our default. You want to change it? (http://staging.symmetry-living.com/aricuda-men.html)
Best regards.
Vinh.
yep I would like to have the chance to change the by colors from the products as well as from the login and etc. Moreover I would like to inform you for several problems that I see:
1) Landing page still is not working and after I add an image (ex footwear) nothing is appearing not even the products.
2) login from my mobile seems to be buggy and different from the normal view like a pop up ( check the second image)
3) when I make a new update in the site my changes are not possible to be seen in the chrome for instance. I have to open a new incognito window to see them. Any idea why this happens ?
I would really appreciate your prompt replies
Hello Pantelis,
2. I have fixed for you. Please check.
3. You need to clear the cache of magento 2 (admin -> system -> cache management)
This problem occurs due to the cache of magento2, the cache of the server, the cache of the browser.
Best regards.
Vinh.
Thanks Vinh for your prompt reply. However, did you had time to see the issue with the landing in my categories and etc
Hey Vinh
my ticket:
#1496304
also have an other problem added a video banner but the height is not set good.
thanks
Youri
Hello,
I will work tomorrow. Now my local is very late.
Thank you.
Best regards.
Vinh.
Hello youria,
The height of the video banner is working well. You need to add Poster Image of the Video Banner block. The height of the video depends on the height of the image you added.
Please check.
Best regards.
Vinh.
Hello Pantelis,
We are handling the problem of landing in categories.
Please check the ticket you have opened.
Best regards.
Vinh.
Hey Vinh
Still have the problem with the color settings for the theme.
I want to change the color on the outside see screenshot to: #4C4C4C
thanks
youri
Hello,
I have corrected the color for you.
With the problem you can use css.
I added the css code to custom style (admin -> MGS -> Theme Setting -> Custom Style)
You can change the color code here.
Best regards.
Vinh.
Vinh, can you help me with the filterbar. Why does the filter+ bar only work if you first switch to list or grid?
Hi,
Sorry for delay, i will check and update to you when done
Best regards!
Hi,
Please check again, i see it is working exactly
Best regards!
The filter by works but only after I switch "sort by" or "direction"
When I go to shop see link the "filter+" is not responding
https://borsettas.moredefmedia.nl/shop
Hi,
Please provide your admin account and FTP detail, i will check for you.
Hi,
I have fixed for you, please check
it's working now, thanks, what did you change? would love to know.
Also would love to know if it's save to update magento to 2.2.3 without breaking the theme?
Hi,
The file changed: app\design\frontend\Mgs\unero\Magento_Catalog\templates\product\list.phtml
Yes, our theme is compatible with magento 2.2.3
Okay thanks. I have another question?
I get an error with swatches this is the error when I switch color on a configurable product:
URL: https://borsettas.moredefmedia.nl/black-croc-print-real-leather-cross-body-bag
[Error] TypeError: $(".product-gallery-grid .image-item").zoom is not a function. (In '$(".product-gallery-grid .image-item").zoom({magnify: 1.5})', '$(".product-gallery-grid .image-item").zoom' is undefined)(anonymous function) (swatch-renderer.js:1213)
[Error] TypeError: $(".product-gallery-list .image-item").zoom is not a function. (In '$(".product-gallery-list .image-item").zoom({magnify: 1.5})', '$(".product-gallery-list .image-item").zoom' is undefined)
(anonymous function) (swatch-renderer.js:1214)
Please give me a fix ASAP thanks
Hi,
Please update the patch and deploy
Thanks It's working now. I only changed 2 things to get rid of an error in the console, maybe usefull for you too:
in file swatch-renderer.js
$('#vertical-thumbnails img').load(function(){
setTimeout(function(){
$('#vertical-thumbnails').slick({
to
$('#vertical-thumbnails img').load(function(){
setTimeout(function(){
$('#vertical-thumbnails').not('.slick-initialized').slick({
in file gallery.phtml
src="<?php echo $image->getLargeImageUrl(); ?>"
to
src="<?php echo $image->getUrl(); ?>"
Now it's working perfectly
Hi,
Thanks for your feedback, i will check and update to our theme
oh can you please check one more thing. On the catalog page when i click the color on the product the main image shifts down. The product with the color is the last one on the catalog page
Hi,
Please udate the patch and deploy