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  Public Ticket #1516734
WPBakery woocommerce elements not working
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  •  1
    kiprasbiel started the conversation

    Hello, I try to add products to home page of my site using the included WPBakery plugin using woocommerce elements, but it fails to load properly (see the picture for reference). In the picture there should be 4 columns with 4 products, but only the first product loads properly, the other ones do not. The second one you can see is that little picture below the first product and the rest of the products do not load at all. Maybe I am doing something wrong or there is an update for the plugin to fix this?

  •  604
    WordPress replied

    Hello,

    Can you provide your site link with an admin account so I can check? 

    Also, do you use ArrowPress Product shortcode? 

    Thank you,

    Anna


  •  1
    kiprasbiel replied

    Thank you for the great idea to use ArrowPress Product shortcode. I was using Woocommerce shortcodes. But now I have a diferent question. 

    Is there a way to easily make all products pictures the same size, so that they stay aligned? 

  •  604
    WordPress replied

    Hi,

    You should upload your product image at 800x800 size.
    You can provide your admin account information. I can test help for you.

    Alex Vũ



  •   kiprasbiel replied privately
  •  604
    WordPress replied

    Hi,

    I checked the size of the photo you uploaded. It is too small for the standard size. You need to upload a larger image. Or you can custom image size here: https://liolishop.lt/wp-admin/customize.php?return=%2Fwp-admin%2Ftheme-editor.php