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  Public Ticket #1517058
errors and lightbox
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  • Paul started the conversation

    is there a reason i get “We’re sorry, an error has occurred while generating this content.” on the product page below the product details?


    also the product page images don’t show them in a popup/lightbox, they load the actual image file. how do i get a image when clocked to show in popup/lightbox like your demo?

  • [deleted] replied

    Hi

    Thanks for your ticket, could you please provide your site info ( site url, admin account and ftp access detail ) I will help you

  •   Paul replied privately
  • [deleted] replied

    Hi

    This is my ips:

    113.190.235.28
    14.232.214.138


  •   Paul replied privately
  • [deleted] replied

    Hello,

    I have fixed for you.
    Popup image is displayed for cases where the product has two or more images.
    Please check.

    Best regards.
    Vinh.