Hi

Thanks for your ticket and sorry for some delay to you, can you please provide your site info ( site url, admin account and ftp access detail ) I will check for you

Hi

Thanks for your info I will check and get back to you asap

Hi

Please find my answers below

1) About menu,

- I can see the menu on the homepage, it doesn't disappear

- I also checked in the admin, I can edit, create new normal, please find the attachment

2) For edit builder on the homepage, I have also checked but also don't get this problem, also find the attachment. If you get this error, could you please show more detail? Or what block you are checking? 

Hi

I have fixed, so now you can edit, add new normal but I really don't know why, the menu is not showing on the frontend? Could you please try to delete all menu item and create them again? Thanks