Okay
  Public Ticket #1528245
Using Template
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Comments

  • dkajavala started the conversation

    Hi there,
    I have 3 questions:
    1) I want the top part of the product page to max width 1200 while the rest of the website including the tabs are full screen. How do I do this?
    (see photo attached)

    2) How do I make a youtube video pop up in a light box?

    Are there detailed instructions how to work with this template?

    Thank you for your help.

  • [deleted] replied

    Hi

    Thanks for your ticket, I just checked and seem you have already made full screen

    - About youtube lightbox, it is out of my support, so I can't support it, we don't have this feature in our theme. We have document here

    http://themes.magesolution.com/unero/docs/m2/index.html

    but we only guide how to use theme's feature!

  • dkajavala replied

    Thank you for the information.
    I'm trying to create an a Video Banner BLOCK in active builder but they will not play.

    https://phpstack-154339-444397.cloudwaysapps.com/element6content

    How do I get to play?

  • [deleted] replied

    Hi

    Please create a "Text & Image Block" with this content

    <div class="video-banner">
    <div id="video-background"></div>
    <div class="text text-center" style="background-image: url('pub/media/wysiwyg/panel/bg_video_replace.jpg');">
    <h5 class="lh__1 sub-title"><em class="text-colour-white">Spring – Summer 2016</em></h5>
    <h2 class="margin-top20 margin-bottom20 lh__1" style="font-size: 60px;"><span class="text-colour-white">FLASH SALE OFF 70%</span></h2>
    <p class="text-center"><a class="btn btn-default2" href="#">Shop Now</a></p>
    </div>
    </div>
    <script type="text/javascript" xml="space">// <![CDATA[
    require([
    'jquery',
    'mgs/bgvideo'
    ], function ($) {
    $(document).ready(function () {
    $('#video-background').YTPlayer({        
    fitToBackground: true,        
    videoId: 'j6h_mYulg_w',        
    pauseOnScroll: false      
    });
    });
    });
    // ]]></script>


    this is youtube video, you can change videoId on the videoId option. Check demo here

    http://themes.magesolution.com/claue/m2/stores/store/switch/?___store=de


  • dkajavala replied

    Hi,
    I pasted the code into a "Text & Image Block" and now the  mgs front-end builder crashes and I can not change/delete the block.
    Is there a way I can reset the page or delete these changes so mgs front-end builder will work again?

  • [deleted] replied

    Hi

    Thanks for the reply, I have just checked and see that your site is working fine! Have you already resolved the problem?

  • dkajavala replied

    Thank you for the reply,
    I managed to get it sorted.
    one problem I found is the search function doesn't work on my android mobile phone.
    It works in the mobile test on the desktop but not on the phone.

  • dkajavala replied

    Also on the mobile side menu login button doesn't work?

    https://mag2.switchkites.com

  • [deleted] replied

    Hi

    Could you please provide your site info ( admin account and ftp ) I will check it

  •   dkajavala replied privately
  • [deleted] replied

    Hi

    Thanks for the information but I can't access ftp, please check again

  •   dkajavala replied privately
  • [deleted] replied

    Hi,

    Thanks for updating, we are on holiday and will be back 05/02, so could we check for you when we are back? Thanks

  • [deleted] replied

    Hi,

    I have fixed for you, please add the poster_image="video_banner.jpg"

  •   dkajavala replied privately
  • [deleted] replied

    Hi,

    I have fixed for you, please check

  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for you feedback. Please clear cache, reindex and check again. I don't see the bug.

  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for your feedback, i have fixed issue 1 for you.

    About issue 2, i'm working with it and i will try to update you when done.

  • [deleted] replied

    Dear dkajavala,

    About issue 2, please refesh cache and check by pravite window.

    It is still working fine( please watch the video )


  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i'm working with the issue and i will try to update you when done.

  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i have fixed Ajax cart for you. And the extension doen't  affect my changes

  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i have fixed for you, please refresh cache and check by private window. And codes don't comes back when deploy.

  •   dkajavala replied privately
  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i have fixed for you, please check

  •   dkajavala replied privately
  • dkajavala replied

    We have another issue,
    Sometime when people add a product to cart it doesn't work.
    The animation of the product going up to the cart icon works but the cart doesn't update.

    https://switchkites.com/helium3.html

    Thank you

  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i have fixed the issue with password for you, please check.

    About  cart icon, i see it is working fine, please check again.

  • dkajavala replied

    Hi, It appears that the cart issue remains in Chrome. Clicking the "Add to cart' button produces the animation but the icon at the top left of the screen shows zero items and the minicart flyout is empty. However, the item is actually added to the cart if you navigate directly to /checkout/cart

  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, please clean cache and check by private window. Or you can try on other PC. I tried it and it works fine.

  • dkajavala replied

    Hi,


    We continue to have issues with the cart. A clean load of the site using Chrome incognito window works fine however, subsequent attempts do not. I have tracked the issue down to the "private_content_version" cookie. The cart works initially when this cookie has the "session" parameter set to "true" however, after adding something to the cart for the first time, this cookie has the "session" parameter set to false and the add to cart process does not work. Using a Chrome plugin to edit the "private_content_version" cookie "session" parameter to be "true" enables the cart to work again for one time.

  • [deleted] replied

    Dear dkajavala,

    Thanks for your response, i will check and update to you when done

  • [deleted] replied

    Dear dkajavala,

    I have checked on your site and it is still working fine, please check again.