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  Public Ticket #1532851
Fatal Error Accessing Catalog/Products
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  • moritzalbert1 started the conversation

    Hello,

    after installing the Umero theme, I cannot access the products page (Catalog/Products) without getting this error:

    Fatal error: Uncaught Error: Call to a member function unserialize() on null in /www/htdocs/w0179746/hometrends.shop/vendor/magento/module-swatches/Helper/Data.php:160 Stack trace: #0 /www/htdocs/w0179746/hometrends.shop/vendor/magento/module-swatches/Helper/Data.php(546): Magento\Swatches\Helper\Data->populateAdditionalDataEavAttribute(Object(Magento\Catalog\Model\ResourceModel\Eav\Attribute\Interceptor)) #1 /www/htdocs/w0179746/hometrends.shop/vendor/magento/module-swatches/Helper/Data.php(533): Magento\Swatches\Helper\Data->isVisualSwatch(Object(Magento\Catalog\Model\ResourceModel\Eav\Attribute\Interceptor)) #2 /www/htdocs/w0179746/hometrends.shop/vendor/magento/module-swatches/Model/Plugin/EavAttribute.php(463): Magento\Swatches\Helper\Data->isSwatchAttribute(Object(Magento\Catalog\Model\ResourceModel\Eav\Attribute\Interceptor)) #3 /www/htdocs/w0179746/hometrends.shop/vendor/magento/framework/Interception/Interceptor.php(146): Magento\Swatches\Model\Plugin\EavAttribute->afterUsesSource(Object(Magento\Catalog\Model\Res in /www/htdocs/w0179746/hometrends.shop/vendor/magento/module-swatches/Helper/Data.php on line 160

    I also updated the theme but still the same error.
    Can you suggest something or can I send you my server and backend login data?
    Thank you in advance.

    Regards
    Albert



  • [deleted] replied

    Hi

    Thanks for your ticket, have you apply the patch2.2+ yet? If not , please go to Patches folder then apply the patch2.2+ to magento root, override old files then refresh cache and try again