I went ahead with a test payment with Razorpay Payment Gateway and hit a roadblock. The payment went through and I got a confirmation from Razorpay as well but on the website there came an error message and it got us back to the Reviews and Payment section and didn't generate an order number nor it gave a successful payment message! Hope once the payment is successful then an Order Number would be generated by the system and I would be able to see the same in the My Account section of the website www.sfylo.com (please confirm the same)!
Once an order number is generated I would hope that we would be able to track the order status on website itself (would need your guidance to set up the order tracking module on the back-end)
I have attached all the relevant screenshots of the transaction for your kind perusal.
I have attempted to check but I don't know what the problem is, in fact our theme use defalt checkout of magento2, we only use some css to adjust it, finally I have changed to Luma theme to check and see that this problem also appear. Seem there were problem with your server! Could you please try to check again?
Hi,
I went ahead with a test payment with Razorpay Payment Gateway and hit a roadblock. The payment went through and I got a confirmation from Razorpay as well but on the website there came an error message and it got us back to the Reviews and Payment section and didn't generate an order number nor it gave a successful payment message! Hope once the payment is successful then an Order Number would be generated by the system and I would be able to see the same in the My Account section of the website www.sfylo.com (please confirm the same)!
Once an order number is generated I would hope that we would be able to track the order status on website itself (would need your guidance to set up the order tracking module on the back-end)
I have attached all the relevant screenshots of the transaction for your kind perusal.
Looking forward to your kind revert on priority.
Cheers
Manoj
Hi
Thanks for your ticket, we will check and get back to you as soon as done
Hi
I have attempted to check but I don't know what the problem is, in fact our theme use defalt checkout of magento2, we only use some css to adjust it, finally I have changed to Luma theme to check and see that this problem also appear. Seem there were problem with your server! Could you please try to check again?