Okay
  Public Ticket #1640453
Slider Revolution error 404
Closed

Comments

  • unluckyXIII started the conversation

    Whenever I click on Slider Revolution from the WordPress admin dashboard, it gives me error 404. I cannot add, edit, view any slider.

  • [deleted] replied

    Hi.

    Can you take me admin your site? My developer will check and fix this problem for you.

    Thank you so much.

  •   unluckyXIII replied privately
  •   unluckyXIII replied privately
  • [deleted] replied

    Hi.

    We try find the reason of this issue, but we can't find. We try download all code on your server and install on our server, and all work well. I think your server have redirect or don't permission access to this plugin. Can you give us cpanel or ftp your server? We will try check again.


    Best regards,

    ArrowHiTech.

  •   unluckyXIII replied privately
  •   unluckyXIII replied privately
  • [deleted] replied

    Hi, UnluckyXIII.

    I try contact with revslider support team, and they said that: "Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you."

    And I find the answer.

    "Mod_Security turned out to be the problem once this was disabled in my cPanel the Revolution Slider options begin to work as expected".


    Please try contact with your host and try disable Mod_Security.

    I try your code on some server and it work well.

    Regards,