Tried in 3 browsers: When placing an order, a new customer is told that account can be created after the order. However, while the window comes up, the entry is not taken. Basically the screen reverts to the empty fields and no account is created. The order remains customer group "not logged in".
In the German version the option to create the account does not even come up.
I tried Safari, Firefox and Google Chrome. This after countless customers started reporting the problem.
Tried in 3 browsers: When placing an order, a new customer is told that account can be created after the order. However, while the window comes up, the entry is not taken. Basically the screen reverts to the empty fields and no account is created. The order remains customer group "not logged in".
In the German version the option to create the account does not even come up.
I tried Safari, Firefox and Google Chrome. This after countless customers started reporting the problem.
This seems to be the problem:
As I have seen, some other people have the same problem:
https://themeforest.net/item/unero-minimalist-magento-2-theme/20610432/comments?page=8
Dear Georg,
I am checking for you, sorry for delay
Dear Georg,
Thanks for your ticket,
Could you please provide your site info ( site url, admin account and ftp access detail ) I will help to fix this problem:
Dear Georg,
Thanks for your info,
I have fixed for you
Still not possible to create account??
Dear Georg,
Could you please record a short video to explain your problem? It will be better, sorry but I feel confused with your problem
Just go to https://www.orgoniseafrica.com/customer/account/create/ and try do create a new account?
Dear Georg,
I have fixed, please check again
Thank you,
I see you managed to place an order and create the account. I will try it now as well. If you don't hear from me it's all good.
Georg