The page above does not work correctly in Mac Safari on Desktop, iPad or iPhone. The following video shows the problem. This is the product slideshow. It does not work correctly when you click on the thumbnail images. Swiping works fine.
Will check the Apple Safari issue shortly when I can get on to our Mac but in the meantime, the related Chrome/Safari issue remains broken. Copy/pasted from below:
Follow up to this. I also see a related issue in Firefox/Chrome. On this page:
I have changed some files and try fix the problem but seem your server's cache is on? My changes didn't apply to the frontend. Can you disable server cache so that I can work?
* If you click the right arrow nav, all of the thumbs go faded. Stepping through the images using the arrow nav does the current image highlighting wrong.
* If you click on the thumbs, the highlighting of the current one gets a bit odd. Sometimes two are hightlighted, sometimes none.
Unfortunately, I don't see any chance from what I reported in my last ticket update. The thumb fade/highlight on viewing the different images is still broken:
http://beta.andrewflintdesign.com/products/table-mats/spring-again-tablemats.html
The page above does not work correctly in Mac Safari on Desktop, iPad or iPhone. The following video shows the problem. This is the product slideshow. It does not work correctly when you click on the thumbnail images. Swiping works fine.
https://drive.google.com/open?id=1KXHduB_yeeI_z_kGlnX1t2NE7LHDEJ11
Thanks.
Ronny
Dear Ronny,
Thanks for your ticket,
I have checked but I don't get this issue, what the Mac Safari version are you using? Please let me know, so I can check
Hi,
Latest Safari on iPad (iOS 12.0.1)
On the iMac it's Mac OS 11.1.2 with latest Safari.
The problem is *only* when you click on the product thumbnails.
Thanks.
Ronny
Dear Ronny,
Thanks for your response, please provide your site info (url, admin account, FTP detail), i will check for you.
Follow up to this. I also see a related issue in Firefox/Chrome. On this page:
http://beta.andrewflintdesign.com/products/table-mats/spring-again-tablemats.html
Click on the left/right image nav arrows. Works perfectly.
Now click on one of the thumbs to change images. Then click on the left/right image nav arrows. They no longer work.
NB. Who is "Save MGS" (Luu Nguyen)? I won't give out connection details to just anyone...
Thanks.
Ronny
Hi Ronny,
What the theme version are you using? Please update the latest theme version, i don't see the bug on our demo:
http://themes.magesolution.com/unero/m2/dvs-rivera.html
Hi Hi Ronny,
Thanks for your response, I have fixed for you, please check
Will check the Apple Safari issue shortly when I can get on to our Mac but in the meantime, the related Chrome/Safari issue remains broken. Copy/pasted from below:
Follow up to this. I also see a related issue in Firefox/Chrome. On this page:
http://beta.andrewflintdesign.com/products/table-mats/spring-again-tablemats.html
Click on the left/right image nav arrows. Works perfectly.
Now click on one of the thumbs to change images. Then click on the left/right image nav arrows. They no longer work.
Thanks.
I can confirm that the original Safari issue is now resolved.
Safari still has the same problem that is seen in Firefox/Chrome as outlined below.
Thnaks.
Hi Ronny,
Thanks for your response, I'm checking and will update you when done.
Hi Ronny,
I'm working on your site right now but having some difficult, i will try to update you asap when done.
Any news on this? It's been two weeks since your last comment...
Hello Ronny Adsetts,
So sorry for delay reply, it is difficult issue but we will check it now and get back to you soon, the slowest is tomorrow
Hi,
I have changed some files and try fix the problem but seem your server's cache is on? My changes didn't apply to the frontend. Can you disable server cache so that I can work?
It's the PHP FPM optimisations I think. I've turned them down and restarted FPM.
Hello,
Thanks for your patience,
I have fixed for you
Thanks, that issue is indeed fixed.
However, it has introduced another issue:
* If you click the right arrow nav, all of the thumbs go faded. Stepping through the images using the arrow nav does the current image highlighting wrong.
* If you click on the thumbs, the highlighting of the current one gets a bit odd. Sometimes two are hightlighted, sometimes none.
Thanks.
Hello Ronny,
Thanks for your feedback,
I will check and get back to you asap
Hi Ronny,
I have fixed for you, please check.
Hi Luu,
Unfortunately, I don't see any chance from what I reported in my last ticket update. The thumb fade/highlight on viewing the different images is still broken:
http://beta.andrewflintdesign.com/products/table-mats/spring-again-tablemats.html
Thanks.
Ronny
Hello Ronny,
Thanks for your patience,
I have fixed for you
Thanks, all looks good!
Ticket can be closed.
Ronny