Okay
  Public Ticket #1837814
header / footer
Closed

Comments

  • 123projects started the conversation

    Changing Header / footer in riven Options does not have effect. It Always stays with Default one. I can Change Copyright message - that works. I also can not Change Content of active footer as well. 


    Thanks for Response.

  •  601
    WordPress replied

    Hello,

    You can go to Edit Page -> Scroll down option Layout Option -> Choose Header, Footer Default and Update

    5320551231.png

    Then you can go to Riven Option -> Header/Footer -> Choose Header/Footer -> Save

    4896134092.png

    Best Regards!

    Alex Vũ



  • 123projects replied

    Hi Alex Vü

    thank you for this Explanation. It seems to work now. 2 more issues: 

    1. Widget Areas: when and where are they active? Docu available? Trial and error not efficient. 

    2. please find attached file showing my issues with the Editor, preventing me from editing or creating Content. 


    Thanks for your answer in Advance. 

  • 123projects replied

    Additional Information: I did create a Text Entry. I did some changes and suddenly I can no longer edit it. I can not activate for update/edit. No Button available. Is this error or Knowledge issue?

  •  601
    WordPress replied

    Hello,

    1,2 : Can you provide an admin account  info so I can check for your problem?

    Best Regards!

    Alex Vũ


  • 123projects replied

    please use ….

    URL: http://neu.123projects.at/wp-login.php

    Benutzername: wp_admin
    Passwort: dona.or.at

    same effect on 123p_home and on impressumdsgvo 

    txs


  • 123projects replied

    Sorry Password is: neu.123projects.eu

  •  601
    WordPress replied

    Hello,

    1: You can check again in Appearance -> Widgets -> Edit content Footer Widget

    1534889830.png

    2: I check and it works normally.

    7454907580.png

    Best Regards!

    Alex Vũ


  • 123projects replied

    Hi

    thanks. I don`t know what happend but  your example and some others work now. But it does not work on the list items included screenshot in the attachment. I open the edit screen for the existing list item, it opens but can not edit text and then page Fails without error message. I am than back in WPbackery. 

    Txs. 

  •  601
    WordPress replied

    Hello,

    I have edited the text and then saved it still working normally.

    9374306648.png
    3045221421.png

    Best Regards!

    Alex Vũ



  • 123projects replied

    Hi 

    I see, you can edit. It does still not work on my end. Before it comes to edit content page fails somehow without errormessage. Seems I can not use your template. Having so many issues right from the beginning, which I never experienced with other suppliers, it is maybe best to use another template. Can I get my money back ? regards


  •  601
    WordPress replied

    Hi

    We accepted your refund request!

    Best regards!

    ArrowPress Team