Okay
  Public Ticket #1898731
Support
Closed

Comments

  • Husna Hassan started the conversation
    February 17, 2019 at 3:22am

    Hi,

    1. at the admin screen/room setting - i cannot set number of adults. the list box is incorrect

    2. at the site, i cannot set number of adult nor use +- sign to add an adult

    Please see attached for clearer explanation

  •   Husna Hassan replied privately
  •  608
    WordPress replied
    February 18, 2019 at 4:12am

    Hello,

    I am checking it for you.

    Best Regards!
    Alex Vũ


  • Husna Hassan replied
    February 18, 2019 at 12:36pm

    Hi,

    I have fixed the 1st emal errors...

    I am still waiting for your assistance on the 2nd email issue.


    Thanks & Regards,

  •   Husna Hassan replied privately
  •  608
    WordPress replied
    February 19, 2019 at 3:52am

    Hello,

    I am checking that issue for you.

    Best Regards!
    Alex Vũ


  • Husna Hassan replied
    February 19, 2019 at 6:17am

    ok.. thank you...

    just wondering, is it because the site is not secured? How can i secure the page (https:) for checkout and payment purposes?

  •  608
    WordPress replied
    February 19, 2019 at 6:25am

    Hello,

    You can install and active Really Simple SSL plugin


  • Husna Hassan replied
    February 19, 2019 at 7:00am

    ok.. i have installed and activate SSL on my site..

    Still having the same problem :

    1. select a date and enter no of adult (2) and child - 1

    2. click "check availability"

    3. choose pool house and select 1 room

    4.addtional options - u can choose or not

    5. Click "Next

    6. BLANK Page will be displayed 

    Please help

  •  608
    WordPress replied
    February 20, 2019 at 4:44am

    Hello,

    You can go to WP Hotel Booking -> Setting -> Uncheck option Custom Process

    4458592582.png



  • Husna Hassan replied
    February 20, 2019 at 5:10am

    Hi,

    I have changed the setting as per your screenshot. 

    But, the screen remains on the same page. It should go to view cart page or check out page right?

    Please see attached.


    Thanks & Regards

  •  608
    WordPress replied
    February 20, 2019 at 8:27am

    Hello,

    We will check that problem.

    Best Regards!

    Alex Vũ


  • Husna Hassan replied
    February 24, 2019 at 11:36am

    hi sir,

    any updates on this issue please?

  •  608
    WordPress replied
    February 25, 2019 at 6:18am

    Hello,

    You can update file functions.php in themes\solaz

    Best Regards!

    Alex Vũ


  •   Husna Hassan replied privately
  •  608
    WordPress replied
    February 26, 2019 at 4:16am

    Hello,

    You can go to WP Hotel Booking -> Setting -> Show option Custom Process

    5971939738.png

    Best Regards!

    Alex Vũ


  • Husna Hassan replied
    March 4, 2019 at 8:37am

    ok already.. thank you so much