Okay
  Public Ticket #1982733
cant import demo
Closed

Comments

  • ricky lal started the conversation

    i just bought this theme for one reason, to import the demo, I already had the envato elements subscription, but it wouldnt import so i thought i had to buy it, but it still does not work. I feel like i just wasted 60$.

    When i click import i get a message saying i dont have permission to access this page? please help because this is client work and im on a tight schedule

  • [deleted] replied

    Dear,


    If you can't import, Please give me admin and ftp info. I will import for you.


    Thank you so much.

  • ricky lal replied

    okay thank you very much

    www.rickylal.com/wp-admin

    username is admin

    password is 68E8Qp6E

    ftp username is ftp_voq3thsO

    ftp password is 68E8Qp6E

  • ricky lal replied

    why do you keep changing my password, what are you doing?

  • ricky lal replied

    why did you add yourself as a user on my website,

  • [deleted] replied

    Dear,

    I'm importing data demo. Please wailt some minus. When done I will let you know.


    Thank you.

  • ricky lal replied

    the data is already imported, and why are you changing my password then?

  • ricky lal replied

    im super confused as to what your doing, the demo is showing up already, and it was lik ehalf hour ago, why is my password changing, this makes no sense.

  • ricky lal replied

    okay well, please let me know when your done, and let me know the password.

  • [deleted] replied

    Dear, When I import data demo, all info will update same as demo.

    Now I changed admin info to 

    username is admin

    password is 68E8Qp6E

    Please check info again.

    I am importing media demo.


    Best Regards. 

  • ricky lal replied

    im not talking about the ftp password im talkin about the password for the wordpress dashboard

  • [deleted] replied

    Dear, Please don't change pass user. 

    I need login backend to import media.


  • ricky lal replied

    sorry i will stop that now, just let me know when you are done

  • [deleted] replied

    Dear,

    All import done. Please check and you can change Pass. 


    Thank you.