The latest theme version is 1.7.9 compatible with WooCommerce 3.6.2. You can download and update theme. Then I will check it for you. and you can update latest Visual Commposer version 5.7
I've done so, I can update all plgins now but WooCommerce itself. When I update that from 3.5.7 to 3.6.3 it breaks the whole website as discribed earlier.
WooCommerce points to the developer of the theme becouse it works with an other theme on the same site.
When I update Woocommerce, my whole shop break and doesn't function.
Hello,
We will update the latest version on themeforest today.
Best Regards!
Alex Vũ
ok, great!
Hello,
You can update latest version on ThemeForest.
You should backup the old theme theme before updating the new version.
Best Regards!
Alex Vũ
Hi,
I've done that, but the updates still breaks my website, see attachment 1.
See attachment 2 of how it should look like.
Kind regards,
Joost
Hello,
The latest theme version is 1.7.9 compatible with WooCommerce 3.6.2. You can download and update theme. Then I will check it for you. and you can update latest Visual Commposer version 5.7
Best Regards!
Alex Vũ
Hi Alex, I figured it out, it's the woocommerce services plugin which causes the problem, can you fix that?
Hello,
I do not know. You can contact pluign developer.
Best Regards!
Alex Vũ
I've done so, I can update all plgins now but WooCommerce itself. When I update that from 3.5.7 to 3.6.3 it breaks the whole website as discribed earlier.
WooCommerce points to the developer of the theme becouse it works with an other theme on the same site.
Hello,
Version theme 1.4.9. We are compatible with Woo 3.6.2. You can download and update the theme. Before that, you should backup the old version theme.
Best Regards!
Alex Vũ
Where can I download the version 3.6.2? I only see version 3.6.3.
Hello,
You can update version 3.6.3
Best Regards!
Alex Vũ
Hi Alex,
It still cripples the website...
Hi,
Can you provide an admin account and FTP info so I can check for your problem?
Regards,
Alex Vũ
Hello,
Thank you. I will check that issue on our demo and update it soon.
Regards,
Alex Vũ
ok, great.
Hello,
Has your site been working yet? Can I update WooCommerce on your site and check that issue?
Best Regards!
Alex Vũ
The site works, but not when I update.
Hello,
Can I update the latest WooCommerce on your site?
Yeah, you can, if you are certain thats it works afterwards.
Hello,
You can check again. I update theme and WooCommerce, Revolution Slider plugin.
Best Regards!
Alex Vũ
Hi Alex,
Thanks a lot, it works now!
Kind Regards,
Joost