I am trying to Install theme but not able to get actually which I had purchased so kindly install it and please do it fast because I am waiting from 6hours but you guys are not replying .
I have already paid for theme and getting issue so you need to install it.....and atleast revert on time so can I let you know the issue...u have replied after 1 days or more than one day...is it good???
I don't say that I don't support you and also sorry for late reply, let try to install the theme then let me know, what step are you getting stuck in our document? I am ready to help
I am sharing you the screenshot of last try when I was getting this problem.but and currently it showing by default theme....but I need to install the purchased theme.
Sir I am trying to install theme on my server but not able to do so please install it as I have given you all the details.
hello,
waiting for your response from last 4hour but you are not responding.
Thanks
hello,
I am trying to Install theme but not able to get actually which I had purchased so kindly install it and please do it fast because I am waiting from 6hours but you guys are not replying .
Thanks
Dear hostretto_dev,
Thanks for your ticket,
Please let me know what is your problem when install the theme? Have you followed our document?
http://themes.magesolution.com/hebes/docs/m2/install-theme.php
We don't support to install the theme for free, if you want me to install, you will need to pay extra for it. Thanks
hello,
I have already paid for theme and getting issue so you need to install it.....and atleast revert on time so can I let you know the issue...u have replied after 1 days or more than one day...is it good???
Hello hostretto_dev,
Thanks for your reply,
I don't say that I don't support you and also sorry for late reply, let try to install the theme then let me know, what step are you getting stuck in our document? I am ready to help
http://themes.magesolution.com/hebes/docs/m2/install-theme.php
hello,
I have installed the theme but it's not working.
I am sharing the screenshot please find the attachment
Hello,
You installed on this site
http://woodyfurniture.tryfcomet.com/?
but I see it is Luma theme now
Hello,
I am sharing you the screenshot of last try when I was getting this problem.but and currently it showing by default theme....but I need to install the purchased theme.
respected,
I have shared you all the details and it won't take to much time from your side.so please install it.
Thanks
Hello
Ok, I will install, give me admin url and admin account
Server Details
Your Website: woodyfurniture.tryfcomet.com Your Hosting Account Control panel: trial.fcomet.com:2083
Your login details:
Username: woodyfu1
Password: 9325TQevjk
SSH Details
SSH Hostname: trial.fcomet.com SSH Port: 17177 SSH Username: woodyfu1 SSH Password: 9325TQevjk
Hi,
What about admin url and admin account? You only provided cpanel account and ssh account
sir
Please check the below post ..I have shared all the details with cpannel and SSH account
Hi,
I mean admin account, for example account to access to
http://themes.magesolution.com/claue/m2/admin
credentials:
Login URL: https://woodyfurniture.tryfcomet.com/index.php/admin123
Username: admin
Password: password123
Hi,
Ok the theme has been installed
hello,
I have created megamenu and flush the menu cache but still it's not working so please check once.
hello,
Sir I have created static menu and flush the menu content.
2. I have enable active front page builder.
3. Not getting the contact us page .
Please solve the above issue and please find the attachment related to issue
I have updated all the changes but it's not affected kindly check why its getting problem in this everytime.
Hello,
I have enabled the front end builder but still not working please check once.
Thanku
Hello,
Not a single menu showing over there and I have already created menu and flush the cache but still not showing and u are not replying
Dear hostretto_dev,
I have fixed for you, you can check
hello,
why i am getting these issue in paid theme??
Hello hostretto_dev,
I can make sure that none of theme is free bug, it is why I am here to help and guide when you have any confuse or difficult