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  Public Ticket #2158371
Elementor
Closed

Comments

  • Hanne Bjørn-Klausen started the conversation
    September 20, 2019 at 12:22pm

    I am about to give up!!

    I chose this product, since it said it supported Elementor and WPML. But I have struggles with both!! 

    This time it is the form of Elementor Pro, that doesnt work properly. Does not show Acceptance box, or checkboxes or radio buttons. WHY?

    Please advise how to work around this ASAP or I want you to return me the money and terminate support. 

  •  608
    WordPress replied
    September 21, 2019 at 1:48am

    Hello,

    Can you give me your website info such as admin account to check the problem?

    Best regards,

    ArrowPress Team


  •  608
    WordPress replied
    September 21, 2019 at 4:19am

    Hello,

    We will update the new version, you can download viva themeforest.

    I attached the update package in this ticket, you can download directly viva this ticket!


    If you need support, please let me know!


    Best regards,

    ArrowPress Team


  • Hanne Bjørn-Klausen replied
    September 23, 2019 at 7:41am

    How to update? Should I inactivate former theme and plugin or is there an update function?

  •  608
    WordPress replied
    September 23, 2019 at 9:54am

    Hello,

    You can remove theme and plugin old version, then, you can install and active again.


  • Hanne Bjørn-Klausen replied
    September 23, 2019 at 11:02am

    That didnt fix the problem. I am done now. Please refund all expenses I had on your theme. It doesnt work - and I lost weeks on it.