Hello, when I installed the theme on my WP the site was frozed completely. After spending several minutes, it can be installed, but does not let any of the theme options be used. I tried a connection via Envato Token and it doesn't work either, it seems that the theme is completely disconnected. Also try to make it local and nothing, I did it with WP 5.0, WP 4.0 and also with the most updated. It doesn't work, please I can't waste time to deliver this project, I need my money refunded to buy another one. Thank you
I already tried everything and it doesn't work. Please just return my purchase money, I'm late on my project and I need to buy another one, I can't be testing
I already bought another theme, I have little time for my work, I just want my money back. I made all kinds of attempts. I can't give access to a person I don't know who enters a customer's WP, I'm sorry. Please return my money or else let me know and I escalate the problem to Envato. Thank you
Hello, when I installed the theme on my WP the site was frozed completely. After spending several minutes, it can be installed, but does not let any of the theme options be used. I tried a connection via Envato Token and it doesn't work either, it seems that the theme is completely disconnected. Also try to make it local and nothing, I did it with WP 5.0, WP 4.0 and also with the most updated. It doesn't work, please I can't waste time to deliver this project, I need my money refunded to buy another one. Thank you
Was with the Home Perfume the issue!
Dear,
Did you install all plugins requirement?
If you have issue when import demo data, Please give me admin info. I will import for you.
Thanks.
Regards.
I already tried everything and it doesn't work. Please just return my purchase money, I'm late on my project and I need to buy another one, I can't be testing
I have a question. Will you refund my money or not?
Dear @Eddys,
You only talk that our theme has an error, but you don't allow us to review and try the fix.
We will refund your money after the supporter can't install demo content on your site, or can't fix your issues.
Regards.
I already bought another theme, I have little time for my work, I just want my money back. I made all kinds of attempts. I can't give access to a person I don't know who enters a customer's WP, I'm sorry. Please return my money or else let me know and I escalate the problem to Envato. Thank you