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  Public Ticket #2212864
Unero magento 2.3.3 - Bugs
Closed

Comments

  •  1
    gilbertsohal started the conversation

    Hope you doing well!

    Could you please check and fix below bugs.

    URL
    http://anthonysquirestest.com.au/magento2/

    1) Login Popup
    a) Unable to create an account through login popup after click on register window stuck on loading.

    Screenshot 1
    https://prnt.sc/pw53og

    URL
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-blue-fine-windowpane.html

    2) Product Detail Page
    c) Configurable product large thumbnail resizing when we selecting different color option. 
    d) Page not scrolling to review tab when we clicking on Be the first to review this product
    e) Product hover zoom and light box is not working.
    f) Instagram feed is not working. Currently i haven't install (MGS_Social) plugin if i install that extension this will add extra input fields in admin new customer account (https://prnt.sc/pw4j7f)

    Screenshot 1
    https://prnt.sc/pw53xa

    S
    creenshot 2
    https://prnt.sc/pw542v

    I m testing your theme with Magento 2.3.3 thoroughly and post the more bugs if i found. Could you please fix these bugs ASAP

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    Thank for your ticket.

    I'm checking in your site.

    Thanks.

  •  1
    gilbertsohal replied

    Thanks very much for your quick reply.

    I want to open top menu on (Onclick) rather than mouse over. Could you please guide me how i can do that.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    Seem you have change domain, it diffrent with in customer note. 

    Could you please provide account information(admin, ssh)? I will try hard fixed this issue for you.

    Thanks.

  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    Yes, i have change the information. Please find below all the details.

    SITE URL
    http://anthonysquirestest.com.au/magento2/

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    ADMIN URL
    http://anthonysquirestest.com.au/magento2/backend/

    username
    admin

    password
    Stafford01

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    SSH 

    Hostname
    103.20.200.161

    Port
    22

    username
    staffor7

    password
    n$^N3oc;dNkc

    PLEASE KEEP IN MIND THIS IS SHARED SERVER PLEASE FOLLOW THE BELOW PATH FOR SSH

    cd public_html

    cd anthonysquirestest.com.au

    cd magento2

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    We are checking in your site.

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    Could you help me check sftp information again? I can' using sftp information access source code.

    Please help me add my ip to white list: 113.190.235.28

    Thanks.

  •  1
    gilbertsohal replied

    Hi

    Please find attached the file and upload in Putty > Auh > Private Key

    Please let me know i m waiting.

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    Please find attached the screenshots
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    username
    staffor7

    password
    n$^N3oc;dNkc

    PLEASE KEEP IN MIND THIS IS SHARED SERVER PLEASE FOLLOW THE BELOW PATH FOR SSH

    cd public_html

    cd anthonysquirestest.com.au

    cd magento2

  • [deleted] replied

    Hello gilbertsohal ,

    Could you please help me check again.

    I have try hard access source code using sftp with file key but same both putty and filezilla can't login.

    8931873488.png

    Could you please add my ip to white list: 113.190.235.28

    Thanks.

  •  1
    gilbertsohal replied

    Wait i m checking SSH should work. We move to Crazy Domain Shared server.

    I will get back to you ASAP

  • [deleted] replied

    Hello gilbertsohal ,

    Ok friend.

    Thanks.

  •  1
    gilbertsohal replied

    Please check the FTP details.

    Host:
    cp-wc21.syd02.ds.network

    FTP Username:
    [email protected]

    Password
    D#;H6z^-P5u],J

    FTPS port:
    21

  •  1
    gilbertsohal replied

    Could you please note one more issue please.

    1) Mega Menu
    If any menu item has drop down no link will be on that item. Like Shop have drop down mega menu but if we click shop by mistake page redirect to homepage. Could you please fix that.

    2) Login Popup
    a) Unable to create an account through login popup after click on register window stuck on loading.

    Screenshot 1
    https://prnt.sc/pw53og

    URL
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-blue-fine-windowpane.html

    2) Product Detail Page
    c) Configurable product large thumbnail resizing when we selecting different color option. 
    d) Page not scrolling to review tab when we clicking on Be the first to review this product
    e) Product hover zoom and light box is not working.
    f) Instagram feed is not working. Currently i haven't install (MGS_Social) plugin if i install that extension this will add extra input fields in admin new customer account (https://prnt.sc/pw4j7f)

    Screenshot 1
    https://prnt.sc/pw53xa

    Screenshot 2
    https://prnt.sc/pw542v

    Quick reply will be much appreciated.

    regards
    G


  • [deleted] replied

    Hello ,

    When  i access your site, don't have source code in hosting.

    Could you please check again.

    5148553107.png


    Thanks.

  •  1
    gilbertsohal replied

    Could you please cross check agian.

    FTP DETAILS

    Host:
    cp-wc21.syd02.ds.network

    FTP Username:
    [email protected]

    Password
    D#;H6z^-P5u],J

    FTPS port:
    21

    Please check the screenshot attached.

  • [deleted] replied

    Hello gilbertsohal ,

    About issue loading in form login, please contact with mageplaza. We have using module free in mageplaza. Please help me create ticket, they will help resolved this issue.

    https://mageplaza.freshdesk.com/support/home

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    Please help me check cache server. Please clear all cache and check if it enabled, could you please disable it help me. I will check and fix issue asap.

    Thanks.

  •  1
    gilbertsohal replied

    Could you please confirm FTP and Admin details are working?

    Crazy domain still fixing SSH 

    If you have Admin access you can disable and unable it accordingly.

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    About issue click on Be the first to review this product, i have fixed issue.Could you please clear all cache and check your site again.

    About other issue, i'm checking.

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    About issue social login, please install module MGS_Instagram, i will check and update for you.

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    About issue menu, i have fixed issue for you. Could yo please clear all cache and check your site again.

    Thanks.

  •  1
    gilbertsohal replied

    Hope you doing well!

    1) Login Popup
    I have talk with extension company they said our module is working fine please contact with theme company to fix compatibility. Could you please fix this issue ASAP.

    Screenshot 1
    https://prnt.sc/pw53og

    2) Social Login
    I have installed the module please check and fix.

    Screenshot 1
    https://prnt.sc/pyc45n


    3) Product Detail Page
    a) Configurable product large thumbnail resizing when we selecting color option. 
    b) Product hover zoom not working.
    c) Large thumbnail carousel loop not working when we click on next arrow. Last image end up in light box it has to show first image and continue the loop.
    d) On first page load small thumbnail images working perfectly only First image is highlighted and other images are faded but when you select color option all small images display highlighted only selected image show highlighted and other should be faded. 

    Screenshot 1
    https://prnt.sc/pyc9iw

    Screenshot 2
    https://prnt.sc/pyc9pr


    Small Thumbnails.
    Screenshot 3
    https://prnt.sc/pycb7z

    Screenshot 34
    https://prnt.sc/pycbd3

    e) Fit & Size
    Please check after select Color > Fit > Size + Add to Quantity. Fit and Size Buttons change to Add to Cart.

    Screenshot 1
    https://prnt.sc/pyd44f

    Screenshot 2
    https://prnt.sc/pyd4c4


    4) Be the first to review
    Fixed (Please send us file name/path)


    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    Sorry for the late reply.

    We are checking in your site.

    Thanks.

  •  1
    gilbertsohal replied

    Have you fixed  the Issues.

    regards
    G

  •  1
    gilbertsohal replied

    Hi Is this possible how i can disable your theme changes for detail page gallery and use magneto 2 default gallery?

    Screenshot 1
    https://prnt.sc/pzbula

    Quick reply will be much appreciated.

    regards
    G


  •  1
    gilbertsohal replied

    COULD YOU PLEASE GUIDE ME HOW LONG IT WILL TAKE TO FIX PRODUCT DETAIL PAGE AND OTHER ISSUES?

    THIS ISSUES IN YOUR THEME IS FROM STARTING PLEASE FIX ASAP

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    Sorry for the late reply.

    We are checking in your site and i will fixed this issue today.

    Thanks.

  •  1
    gilbertsohal replied

    COULD YOU PLEASE GUIDE ME HOW LONG IT WILL TAKE TO FIX PRODUCT DETAIL PAGE AND OTHER ISSUES?

    THIS ISSUES IN YOUR THEME IS FROM STARTING PLEASE FIX ASAP

    regards
    G

  •  1
    gilbertsohal replied

    Hi Thong 

    Mate still waiting for fixes Could you please fix all the bugs ASAP!

    I remember this product detail page bug is present on your theme from first day you upload this theme.

    1) Login Popup
    FIXED, Extension company has fixed the bug and its working fine now.

    2) Social Login
    I have installed the module please check and fix.

    Screenshot 1
    https://prnt.sc/pyc45n

    3) Product Detail Page
    a) Configurable product large thumbnail image not changing when we select color options
    b) Product hover zoom and light box not working.
    c) Add Vertical small thumbnails gallery
    d) Large thumbnail image is not clear its look like we resize the small image.


    Screenshot 1
    https://prnt.sc/q1j620

    Screenshot 2
    https://prnt.sc/q1j6a9

    e) Fit & Size
    Please check after select Color > Fit > Size + Add to Quantity. Fit and Size Buttons change to Add to Cart.

    Screenshot 1
    https://prnt.sc/q1j8pz

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    Sorry for the late reply.

    We are checking and will done all issue today.

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    About issue 3e, i have check and product detail have error.

    8047924819.png

    It don't show button add to cart. Please help me check again.

    Thanks.

  •  1
    gilbertsohal replied

    Please check in Magento 2 folder (http://anthonysquirestest.com.au/magento2/) root folder (http://anthonysquirestest.com.au) still have M1 installed.

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    SITE URL
    http://anthonysquirestest.com.au/magento2/

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    ADMIN URL
    http://anthonysquirestest.com.au/magento2/backend/

    username
    admin

    password
    Stafford01

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    FTP DETAILS

    Host:
    cp-wc21.syd02.ds.network

    FTP Username:
    [email protected]

    Password
    D#;H6z^-P5u],J

    FTPS port:
    21

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    About issue 3d, did you mean that you want the zoom image and light box to work together?

    Thanks.

  •  1
    gilbertsohal replied

    If you can work it together will be much appreciated. Most of theme coming with this options where zoom on mouse over and light box on click.

    Light box can be same like that where its have zoom option and mouse over you can add inner zoom.
    https://magento.nublue.co.uk/atlas-fitness-tank.html


    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal,

    Please help me check ftp account. i can't access source code

    4250821144.png


    Thanks.

  •  1
    gilbertsohal replied

    Please check these

    Host:

    103.20.200.161

    FTP Username:
    [email protected]

    Password
    k&x3,!4d%}5i

    FTPS port:
    21

  •  1
    gilbertsohal replied

    r u working on my Bugs..

    Please this is urgent.

    regards
    G

  • [deleted] replied

    Hello gilbertsohal ,

    We are checking in your site.

    Thanks.

  • [deleted] replied

    Hello gilbertsohal ,

    About issue add to cart text in option config product, please help me clear all cache and deploy again. Please help me friend.

    Thanks.

  •  1
    gilbertsohal replied

    I just clear the cache and deploy the static content please check.

    This issue has been fixed.

    regards
    G

  •  1
    gilbertsohal replied

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product.
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) Social Login
    I have installed the module please check and fix.

    Screenshot 1
    https://prnt.sc/pyc45n

    2) Product Detail Page
    a) Configurable product large thumbnail image not changing when we select color options
    b) Product hover zoom and light box not working.
    c) Add Vertical small thumbnails gallery
    d) Large thumbnail image is not clear its look like we resize the small image.

    Screenshot 1
    https://prnt.sc/q1j620

    Screenshot 2
    https://prnt.sc/q1j6a9


    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hi,

    We cannot work on your site.

    Seems something wrong with your server, please check.

  •  1
    gilbertsohal replied

    Please check now i was working. Everything is working fine now.

    Please fix all the issues ASAP

    regards

  • [deleted] replied

    Sorry, I have a mistake about other site of you. I'm checking for you now.

  •  1
    gilbertsohal replied

    Host:
    103.20.200.161

    FTP Username:
    [email protected]

    Password
    k&x3,!4d%}5i

    FTPS port:
    21

    Please fix all the issues ASAP

    regards

  • [deleted] replied

    Hi gilbertsohal,

    Please see update below:

    1) Social Login => Fixed

    2) Product Detail Page

    a) Configurable product large thumbnail image not changing when we select color options

    => This is problem of magento 2.3.3. You can check here: http://gpm.arrowhitech.net/magento233/olivia-1-4-zip-light-jacket.html it is default magento 2.3.3 with sample data.

    b,c,d) Seems MGS_ExtraGallery module is not installed on your site. Please install it. You can use below commands to install:

    php bin/magento module:enable MGS_ExtraGallery

    php bin/magento setup:upgrade

    php bin/magento setup:static-content:deploy -f en_AU

  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    I just run the below commands.

    php bin/magento module:enable MGS_ExtraGallery
    php bin/magento setup:upgrade
    php bin/magento setup:static-content:deploy -f en_AU

    Please check the screenshot below large thumbnail image disappear from product detail page.

    Screenshot 1
    https://prnt.sc/q22rqc

    Screenshot 2
    https://prnt.sc/q22rw5

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product.
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    3) Social Login
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.


    regards
    G

  •  1
    gilbertsohal replied

    2) Product Detail Page
    a) Configurable product large thumbnail image not changing when we select color options

    => This is problem of magento 2.3.3. You can check here: http://gpm.arrowhitech.net/magento233/olivia-1-4-zip-light-jacket.html it is default magento 2.3.3 with sample data.

    Please check the video attached your other gallery was working perfectly with select color options and images were changing when we select the color.

    Please fix this ASAP

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    PLEASE CHECK THE VER 2.3.3 Demo
    http://demo-acm-2.bird.eu/hyperion-elements-jacket.html

    Everything is working fine.
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hi,

    We trying to fix zoom and lightbox issue for you, but we need ssh account. Could you provide it ?

  •  1
    gilbertsohal replied

    This is shared server please keep in mind. Please follow the below instructions to connect the SSH.

    Host Name
    103.20.200.161

    SSH name
    staffor7

    password
    Meh2yg3H8z

    Port 
    22

    Please run below commands for correct directory.

    cd public_html

    cd anthonysquirestest.com.au

    cd magento2



  • [deleted] replied

    Hi,

    We have fixed lightbox and zoom issue for you.

    For this point:

    => This is problem of magento 2.3.3. You can check here: http://gpm.arrowhitech.net/magento233/olivia-1-4-zip-light-jacket.html it is default magento 2.3.3 with sample data.

    Please check the video attached your other gallery was working perfectly with select color options and images were changing when we select the color.

    Could you send me a link where you capture video? Is it magento 2.3.3 ?

    We tested many times for magento 2.3.3 and we see it is not working. I think you should install a blank magento 2.3.3 with sample data to check.

  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    I can't see below extension in admin could you please fix this?. The main reason behind to buy your theme is this module which has ability to change product gallery view. Could you please fix and let me know.

    Screenshot 1
    https://prnt.sc/q22rqc

    Please check the below link i replace the galley.phtml with your old version i had backup which you fix last time. The current galllery.phtml rename to galley.phtml-bck

    URL
    magento2/app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/gallery.phtml

    Screenshot 1
    https://prnt.sc/q2joaq

    You can see color option is working fine

    URL
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product.
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    3) Social Login
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hi,

    I have seen your commend 2 days ago about you want to use lightbox and zoom feature like as this site:

    https://magento.nublue.co.uk/atlas-fitness-tank.html

    If you using current gallery: http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html there will be no lightbox and zoom feature

    I have fixed the lightbox issue on current gallery for you.

  •  1
    gilbertsohal replied

    I m happy with current gallery. For now please only check the link for color options and images are changing you want to see where is this happening.

    Select Color option large thumbnail image changing
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    So that mean functionality is working could you please add vertical small thumbnails and fix the Select Color option large thumbnail image change on latest galley.phtml-bck which i have renamed.

    Screenshot 1
    https://prnt.sc/q2l7p8


    Please send me name/path for fixes

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product.
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    3) Social Login
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 


    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    Did you checked Select Color option for large thumbnail image is working?
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    Please send me name/path for fixes

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product. 
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    3) Social Login
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    Please send me name/path for fixes

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product. 
    FIXED, Please send me file name/path you edit

    2) Be the first to review
    FIXED, Please send me file name/path you edit

    3) Social Login
    FIXED, Please send me file name/path you edit

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    I have edited this file:

    /home/staffor7/public_html/anthonysquirestest.com.au/magento2/app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/gallery.phtml

  •  1
    gilbertsohal replied

    COULD YOU PLEASE REPLY IN MANNER. I have to copy edited file on to other server hope you understand. I need all the edited files which i m putting on my other server.

    Now you know color option is working with your other gallery. I have revert back the gallery i want this gallery Could you please add vertical thumbnails and fix color option change large thubnail

    URL
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    Screenshot1
    https://prnt.sc/q2ouyi

    Please send me name/path for fixes

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product. 
    FIXED, Please send me file name/path you edit (PLEASE REPLY HERE)

    2) Be the first to review
    FIXED, Please send me file name/path you edit  (PLEASE REPLY HERE)

    3) Social Login
    FIXED, Please send me file name/path you edit  (PLEASE REPLY HERE)

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    1) About issue add to cart text in option config product. 
    /home/staffor7/public_html/anthonysquirestest.com.au/magento2/app/code/MGS/AjaxCart/view/frontend/web/js/action.js

    2) Be the first to review
    /home/staffor7/public_html/anthonysquirestest.com.au/magento2/app/design/frontend/Mgs/unero/Magento_Review/templates/helper/summary.phtml

    3) Social Login
    You need to access to your database via phpmyadmin and run below sql command:

    Delete from eav_attribute where attribute_code like "mgs_social_%"

  •  1
    gilbertsohal replied

    1) Product Detail
    I much appreciate your effort. Please fix the color option large thumbnail image change.


    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    FIXED ISSUES
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    1) About issue add to cart text in option config product. 
    WORKING - Thanks

    2) Be the first to review
    WORKING - Thanks

    3) Social Login
    Delete from eav_attribute where attribute_code like "mgs_social_%"

    Is every time i have to run this command if i install new theme? run a command is not permanent fix please provide me permanent fix file.

    4) Product Detail (Gallery)
    Could you please guide me how i can change magnify-lens size.

    Screenshot 1
    https://prnt.sc/q31x13

    New label is not showing on product detail page.
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

    Quick reply will be much appreciated.

    regards G

  • [deleted] replied

    3) Social Login

    Delete from eav_attribute where attribute_code like "mgs_social_%"

    Is every time i have to run this command if i install new theme? run a command is not permanent fix please provide me permanent fix file.

    => You need to access to your database via phpmyadmin and run sql command. (same as my screenshot)

    It cannot be fixed by file.


    4) Product Detail (Gallery)
    Could you please guide me how i can change magnify-lens size.

    => It is depend on zoom box, main image box and full image size.


    1) Product Detail
    Please fix the color option large thumbnail image change.

    => It is not easy, but we still trying to fix it for you.


  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    1) Product Detail (New Label)
    New label is not showing on product detail page. Its showing on category page but not on product detail page.
    http://anthonysquirestest.com.au/magento2/suits/brighton-suit-mid-grey-sharkskin-check.html

    2) Social Login
    => You need to access to your database via phpmyadmin and run sql command.
    It cannot be fixed by file.

    Sorry don't understand It cannot be fixed by file. Means every time if i delete everything and install your fresh theme i have to run this command in phpmyadmin or if someone buy your theme he has to run this command in phpmyadmin that's is so unprofessional answer. Please send me the updated file with no phpmyadmin sql command.

    3) Product Detail (Gallery)
    FIXED, Please send me file name/path you edit (PLEASE REPLY HERE). I want to update on other server.

    4) Product Detail (Color option large thumbnail image change)
    FIXING

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    I m checking your theme in mobile version please check the details below.

    Homepage (Mobile)
    Could you please check your theme shift to slightly let when we tap cart icon. First page works fine when we tap cart icon and close sliding popup the whole home shift to slightly left and if we tap menu icon and close the sliding popup page align center. This issue only happens on homepage. Could you please check and fix this issue. I m check in iPhone x and iPhone 8

    Please find attached the screenshots for more details.

    regards
    G

  • [deleted] replied

    2) Social Login

    => In the future, if you want to install fresh theme, please remove app\code\MGS\Social\Setup before you install. We have removed it in our theme package.

    3) Product Detail (Gallery)
    4) Product Detail (Color option large thumbnail image change)

    => Fixed

    remove app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/gallery.phtml

    remove app/design/frontend/Mgs/mgsblank/Magento_Catalog/templates/product/view/gallery.phtml

    remove app/design/frontend/Mgs/unero/Magento_Swatches/web/js/swatch-renderer.js

    edit app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml

    edit app/design/frontend/Mgs/unero/web/css/theme.less

    and deploy static content again


  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    1) Social Login
    => In the future, if you want to install fresh theme, please remove app\code\MGS\Social\Setup before you install. We have removed it in our theme package.

    Do you want me to remove (Setup) folder from app\code\MGS\Social\Setup this path. I download your latest package (Setup) folder still there Please guide me.

    2) Product Detail (Color option large thumbnail image change)
    => Fixed

    remove app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/gallery.phtml
    remove app/design/frontend/Mgs/mgsblank/Magento_Catalog/templates/product/view/gallery.phtml
    remove app/design/frontend/Mgs/unero/Magento_Swatches/web/js/swatch-renderer.js
    edit app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml
    edit app/design/frontend/Mgs/unero/web/css/theme.less

    I have follow your instructions and remove and update the files the gallery is working fine but color option large thumbnail change is not working please suggest me what to do.

    New Label is not showing
    https://prnt.sc/q3mf4m

    3) Homepage (Mobile)
    Did you checked this issue? I have mention below with screenshots

     Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    1) Social Login

    => Yes, you need to remove folder Setup before you install fresh magento. We have updated on our theme package, but currently we have not update on themeforest yet, we will update it on next version.


    2) Product Detail (Color option large thumbnail image change)

    => That are exactly steps I have did to fix issue. Did you run deploy static content again ?

    3) Homepage (Mobile)

    => Fixed app/design/frontend/Mgs/unero/web/css/theme.less


    New Label: Not done yet

  • [deleted] replied

    New Label

    => Fixed

    app/design/frontend/Mgs/unero/web/css/theme.less

    app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml

    app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/label.phtml


  •  1
    gilbertsohal replied

    Thanks very much for your quick reply!

    Product Detail (Gallery)
    Could you please check when the page load large image load first and then convert into small image for large thumbnail image please find attached the screenshot for more detail. I think gallery place holder div is loading in place of loading image.

    I think there should be loading image when you open or refresh the page. Could you please check and fix the issue.

    2) Product Detail (Color option large thumbnail image change)

    => That are exactly steps I have did to fix issue. Did you run deploy static content again ?

    Yes, I deploy the static content still large thumbnail image not changing. Could you please check i made the below changes

    remove app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/gallery.phtml
    remove app/design/frontend/Mgs/mgsblank/Magento_Catalog/templates/product/view/gallery.phtml
    remove app/design/frontend/Mgs/unero/Magento_Swatches/web/js/swatch-renderer.js
    edit app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml
    edit app/design/frontend/Mgs/unero/web/css/theme.less

    Could you please check may be you miss any file.

    3) New Label

    app/design/frontend/Mgs/unero/web/css/theme.less
    app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml
    app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/label.phtml

    After update these files new label is showing but outer zoom is not working anymore could you please check and fix.

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    PLEASE CHECK MY BUGS AND FIX ASAP.

    When you going to update your theme package on theme forest.

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Product Detail (Gallery)

    We see it working fine on your dev site.

    Maybe something wrong with product images generation on your production site. Please try to run below command:

    php bin/magento catalog:images:resize


    2) Product Detail (Color option large thumbnail image change)

    Please try to backup folder app/design/Mgs/unero on your production site and update again from your dev site.


    3) New Label

    Fixed app/design/frontend/Mgs/unero/web/css/theme.less

  •  1
    gilbertsohal replied

    Thanks very much for your email. I just checked the issues you explain please check the details.

    1) Product Detail (Gallery)

    We see it working fine on your dev site. Maybe something wrong with product images generation on your production site. Please try to run below command: php bin/magento catalog:images:resize

    Could you please check this is not even working on dev site the screenshot i send last time is from dev website. I even run the command suggested by you (php bin/magento catalog:images:resize) Please check the video attached for more details.

    2) Product Detail (Color option large thumbnail image change)

    Please try to backup folder app/design/Mgs/unero on your production site and update again from your dev site.

    I have update whole folder
    app/design/Mgs/unero

    even whole folder
    app/code/MGS

    Still Large thumbnail image not changing on color select could you please check may be you edit core files. Please confirm.

    3) New Label

    app/design/frontend/Mgs/unero/web/css/theme.less app/design/frontend/Mgs/unero/Magento_Catalog/layout/catalog_product_view.xml app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/view/label.phtml

    Please clear your browser cache and check zoom effect on mouse over on large thumbnail is not working anymore could you please check and fix.

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Please check the video:

    https://drive.google.com/file/d/1faWyWAZCIQSENQmpzOJMTxq0YlzJQsxR/view?usp=sharing

    And I did not edit the core file.

  •  1
    gilbertsohal replied

    1) Product Zoom on mouse over.
    Please clear your browser cache and check zoom effect on mouse over on large thumbnail is not working anymore could you please check and fix.

    It is working fine now could you please send me file name/path you edit.

    2) Product Detail (Gallery)
    Did you check in your video when the page load first load the large thumbnail image which has different height and width and then load the different thumbnail image. Please check my video for more information. I upload the video for desktop and mobile it look too odd on page refresh

    If you check on magento 2 demo when we open or refresh the page only loading image display

    Magento 2 URL
    https://demo1-m2.mage.direct/radiant-tee.html

    3) Product Detail (Color option large thumbnail image change)
    Below is the URL where i m updating all these files i follow your instructions and update all the files but still Still Large thumbnail image not changing on color select.

    Updating URL
    http://anthonysquirestest.com.au/anthony2/suits.html

    Still Large thumbnail image not changing on color select could you please check may be you edit core files. Please confirm. I update all the files you suggest. Please help

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    1) Product Zoom on mouse over.

    app/design/frontend/Mgs/unero/web/css/theme.css

    2) Product Detail (Gallery)

    app/design/frontend/Mgs/unero/web/css/theme.css

    3) Product Detail (Color option large thumbnail image change)

    Please try to update this file: app/code/MGS/Mpanel/etc/di.xml


    You need to deploy static content and refresh caches again after you update files

  •  1
    gilbertsohal replied

    1) Product Detail (Color option large thumbnail image change)
    Still not Working

    I update whole  app/code/MGS/Mpanel folder still not working. Please check at your end and guide me what to do. May be you did something in admin?

    Please check here
    http://anthonysquirestest.com.au/anthony2/suits.html

    2) Product Detail
    Could we display (You need to choose options for your item.) error on page instead on popup. This don't make any sense with popup after select all the options and click Add to cart. Popup shows you Proceed to checkout button but i want to open mini cart when we add the item in cart. Please show the errors on page like magneto 2 demo (https://demo1-m2.mage.direct/radiant-tee.html)

    Screenshot 1
    https://prnt.sc/q5ubu8

    Screenshot 2
    https://prnt.sc/q5ucej

    Screenshot 3
    https://prnt.sc/q5ud4l

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    NEW ISSUES

    1) Category
    When the page load or we refresh the page loading icons are not showing. Only the blank page showing there should be lazy load icons when the thumbnail images not displaying.

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    1) Product Detail (Color option large thumbnail image change)

    I don't change anything in backend.


    2) Product Detail

    It is feature of ajax cart extension


    3) Category

    Fixed:

    app/design/frontend/Mgs/unero/web/css/theme.less

    app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/list.phtml

  •  1
    gilbertsohal replied

    1) Category

    app/design/frontend/Mgs/unero/web/css/theme.less
    app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/list.phtml

    Could you please check when the page load or refresh lazy load icon load in center of the thumbnail image and after few second move to top second time if you refresh the page whole thumbnail image move bottom to top.

    Lazy load icon will always stay in center of the thumbnail image and thumbnail image will also stay in center. Please check my video attached for more information.

    2) Product Detail (Color option large thumbnail image change)
    FIXED, Its working now

    3) Product Detail
    Yes i know but it is feature of ajax cart but its totally wrong if you select (Animation Type - Slide from right after adding to cart)

    1) Animation Type - Slide from right after adding to cart
    a) Select all options (Color, Fit, Size, Quantity) click add to cart button item added to cart and cart slide from right.

    Screenshot 1
    https://prnt.sc/q6c8r2

    b) Do not select any option (Color, Fit, Size, Quantity) click add to cart button popup show with error to select the option again.

    Screenshot 1
    https://prnt.sc/q6c9jj

    2) Error popup with options (Color, Fit, Size, Quantity)
    a) Select all options (Color, Fit, Size, Quantity) click add to cart button item added to cart and popup show (PROCEED TO CHECKOUT).

    THIS IS ERROR 
    i have already selected (Animation Type - Slide from right after adding to cart) the cart has to slide from right and close the popup window.

    Screenshot 1
    https://prnt.sc/q6ca9u

    b) Do not select any option (Color, Fit, Size, Quantity) click add to cart button popup stuck on loading screen.

    Screenshot 1
    https://prnt.sc/q6cbm8

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    THIS IS THE MAIN REASON I ASKED YOU TO DISPLAY ERROR ON PAGE IF SOME ONE SELECTED
    (Animation Type - Slide from right after adding to cart)

    Please show the errors on page like magneto 2 demo (https://demo1-m2.mage.direct/radiant-tee.html)

    Screenshot 3
    https://prnt.sc/q5ud4l
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    1) Category

    Fixed:

    app/design/frontend/Mgs/unero/web/css/theme.less

    app/design/frontend/Mgs/unero/Magento_Catalog/templates/product/list.phtml


    3) Product Detail (Ajax cart)

    Got it, but we cannot fix it. This is extension of our partner so we need to send feedback to them.

    Currently, if you don't want to use it, you can disable it to use default add to cart function.

  •  1
    gilbertsohal replied

    Thanks very much for Quick fix. I much appreciate your effort.

    1) Product Detail (Ajax cart)

    Got it, but we cannot fix it. This is extension of our partner so we need to send feedback to them.

    Sorry, but this is bug in your theme we can't publish website with bugs. Because of (Animation Type - Slide from right after adding to cart) functionality we buy your theme. I want to keep this (Animation Type - Slide from right after adding to cart) functionality.

    Could you please fix this bug ASAP.

    WHEN YOU HAVE PLAN TO UPLOAD THESE UPDATES ON THEME FOREST (Product Detail Page, Gallery, Category Page, Social Login, Labels etc...)

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Hi,

    We will ask our partner to check it soon as possible.

    As for update issues on themeforest, we will not update all, because they only happen on your site.

  •  1
    gilbertsohal replied

    Hope you doing good!

    I m still waiting you to fix the issue.This is a major bug in your website i can't go live with this. Could you please fix this ASAP. I much appreciate your effort.

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    I m still waiting you to fix the issue.This is a major bug in your website i can't go live with this. Could you please fix this ASAP. I much appreciate your effort.

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    i can't go live with this. Could you please fix this ASAP. I much appreciate your effort.

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    Could you please guide me how i can open mega menu on on-click. I found one more bug if any link have drop down menu shouldn't have any link on that for example if (SHOP) have drop down menu and i click on shop website redirecting to homepage.

    This (SHOP) shouldn't have any link and only drop down will display on mouse over or click.

    Could you please fix this bug

    Quick reply will be much appreciated.

    regards G

  • [deleted] replied

    Hi,

    If you don't want to reload the page when clicking the menu item, you need to set # for link of menu item.
    For Ajax Cart issue, please try to update my attach file and deploy static content again.

  •  1
    gilbertsohal replied

    Thanks very much for reply!

    Please check i just set # for link of menu item. Still redirecting to home page how i can open the menu menu on on-click?

    Screenshot 1
    https://prnt.sc/qcvyvo

    URL
    http://anthonysquirestest.com.au/anthony2/

    Regarding Ajax Cart issue, Still not working Please check popup close without any error

    Screenshot 1
    https://prnt.sc/qcw3no

    Quick reply will be much appreciated.

    regards
    G

  •  1
    gilbertsohal replied

    Regarding Ajax Cart issue please find the video attached.

  • [deleted] replied

    Ajax cart problem:

    Did you deploy static content again ?

    Please try to remove generated/code, var/*, pub/static/frontend and deploy again

    Our demo site working well

  •  1
    gilbertsohal replied

    1) Ajax Cart Problem:
    Could please check i have followed your instructions and remove generated/code, var/*, pub/static/frontend and deploy again. Now mini cart has stop working and no error is showing if i don't select any item. Please check the video attached for more details.

    2) Mega Menu Problem:
    Please check i just set # for link of menu item. Still redirecting to home page how i can open the mega menu on on-click?

    Screenshot 1
    https://prnt.sc/qcvyvo

    URL
    http://anthonysquirestest.com.au/anthony2/

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    We have fixed the issue for you.

    app/code/MGS/Mmegamenu/Block/Abstractmenu.php

    app/design/frontend/Mgs/unero/web/css/theme.less

  •  1
    gilbertsohal replied

    Yes its working fine,

    1) Product Detail (Ajax cart)
    Please check product detail page error is working fine now but sliding from right after add item in cart is not working anymore. Could you please fix the issue ASAP. Please check the video attached for more details.

    Screenshot 1
    https://prnt.sc/qdzl0e


    2) Instagram
    Could you please guide me i want to add Instagram feed on my product detail page I want to add in my static tabs Could you please provide me php url to add in .phtml page.

    Screenshot 1
    https://prnt.sc/qdzn51

    URL
    http://anthonysquirestest.com.au/anthony2/lantana-suit-mid-grey-sharkskin.html

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Fixed:

    app/code/MGS/AjaxCart/Model/Processor.php

    app/code/MGS/AjaxCart/view/frontend/web/js/action.js

  •  1
    gilbertsohal replied

    Thanks very much for your fix. I just noticed one more thing after add an item in the cart add to cart button stuck on Adding it has to refresh and change to Add to cart because item already added to cart.

    Screenshot 1
    https://prnt.sc/qejgdy

    Screenshot 2
    https://prnt.sc/qejh4u

    2) Lookbook
    Could you please check i m trying to create lookbook and trying to upload image i m getting error. Could you please check and fix.

    Screenshot 1
    https://prnt.sc/qen61x

    Quick reply will be much appreciated.

    regards
    G

  • [deleted] replied

    Fixed.

    AjaxCart: app/code/MGS/AjaxCart/view/frontend/web/js/action.js

    Lookbook: app/code/MGS/Lookbook/Controller/Adminhtml/Lookbook/Upload.php

  •  1
    gilbertsohal replied

    Could you please check below issues and fix ASAP. As i m on final stage testing.

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    SIDEBAR SLIDING

    DESKTOP
    Could you please check transition for Currency sidebar is not smooth like shopping cart sidebar. Could you please check and fix the sliding to smooth sliding like Shopping cart side bar.

    Screenshot 1
    https://prnt.sc/qzy0kq

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    MOBILE
    Could you please check same issue is happening with mega menu sidebar on mobile. The sliding is not smooth like Shopping cart sidebar Could you please fix ASAP.

    Screenshot 1
    https://prnt.sc/qzy0qm

    Could you please fix this ASAP. Your help will be much appreciated i m on final stage of website i hope you understand.

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Create New Customer Account

    Could you please check i set phone and required filed in back-end but its not showing on front-end in (Create New Customer Account) page.

    Screenshot 1
    https://prnt.sc/qzy279

    Screenshot 2
    https://prnt.sc/qzy2zv

    Website URL
    http://anthonysquirestest.com.au/magento2/

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    Category page

    Could you please guide me how i can display filter navigation on page and display all the time. Can we do with your default Ajax Filter navigation if YES can you please do that? if NO i have already buy (https://store.plumrocket.com/product-filter-magento2-extension.html) extension and installed it but its not working because of your Ajax Filter navigation have conflict with (plumrocket) extension. Please find below the screenshot what i want. Please guide me what to do? Your help will be much appreciated if you can make either your or (plumrocket) extension working.

    Screenshot1
    https://prnt.sc/qzy4kb

    Quick reply will be much appreciated 

    regards
    G

  •  1
    gilbertsohal replied

    Could you please check my issues below.

  •  1
    gilbertsohal replied

    Could you please check my issues below.

  •  1
    gilbertsohal replied

    Could you please check below issues and fix ASAP. As i m on final stage testing.

  •  1
    gilbertsohal replied

    Could you please check after update to 2.3.4 date of birth start to show error on Create New Customer Account page.

    Screenshot 1
    https://prnt.sc/r5e0z8

    I just notice its problem with mm/dd/yyyy the check should be dd/mm/yyyy because if i add day less than 12 then its working fine in manner of mm/dd/yyyy but it should be dd/mm/yyyy

    Quick reply will be much appreciated 

  •  1
    gilbertsohal replied

    PLEASE CHECK BUG LIST

  •  1
    gilbertsohal replied

    Could you please reply me you can do it or not!

  •  1
    gilbertsohal replied

    Could you please check look book is not working. Could you please fix this

    URL
    http://anthonysquirestest.com.au/magento2/autumn-winter-20-lookbook