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  Public Ticket #2334468
upload an image in the lookbook with error
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Comments

  • med_fekihromdhane started the conversation

    Hi,

    Magento ver. 2.3.4 I try to upload an image in the lookbook and I get this error:

    [2020-03-20 17:18:35] main.ERROR: Notice: A non well formed numeric value encountered in /var/www/html/app/code/MGS/Lookbook/Controller/Adminhtml/Lookbook/Upload.php on line 124 [] [] [2020-03-20 17:18:35] main.CRITICAL: Notice: A non well formed numeric value encountered in /var/www/html/app/code/MGS/Lookbook/Controller/Adminhtml/Lookbook/Upload.php on line 124 {report_id] (Exception(code: 0): Notice: A non well formed numeric value encountered in /var/www/html/app/code/MGS/Lookbook/Controller/Adminhtml/Lookbook/Upload.php on line 124 at /var/www/html/vendor/magento/framework/App/ErrorHandler.php:61)”}

    Your support is appreciated, thanks!

  • [deleted] replied

    Dear med_fekihromdhane,

    Thanks for your ticket,

    Could you please give me your site info ( admin url, admin account and ftp access detail ) we will check and help you.

  • med_fekihromdhane replied

    please check the other ticket for access

  •   med_fekihromdhane replied privately
  • med_fekihromdhane replied

    screenshot

  • [deleted] replied

    Hi med_fekihromdhane,

    Sorry for the late reply.

    Could you please provide us ftp/sftp access detail ? We will check and response you asap.

  •   med_fekihromdhane replied privately
  • [deleted] replied

    Hi med_fekihromdhane,

    For your problem, maybe we need edit source code. And we can't support if we can't access your ftp/sftp.

    Please tell your customer that and provide us ftp/sftp access.

  • med_fekihromdhane replied

    credentials sent via mail

  • [deleted] replied

    Hi med_fekihromdhane,

    Could you tell me how to reproduce this error? I will check and response you soon.

  • med_fekihromdhane replied

    if you upload a new image you will have this issue.

    now you will not have it as I skipped the checks, you can uncheck them if you want to reproduce it

  • [deleted] replied

    Hi med_fekihromdhane,

    I've checked your problem but not done. It quite take time.

    And now we're on weekend and will come back on Monday. We will try our best to resolve your problem on that day.

    Please understanding for us!

  • med_fekihromdhane replied

    Ok I am looking forward!

  • [deleted] replied

    Hi med_fekihromdhane,

    I've fixed error add image in the lookbook.

    However, I see that you didn't use lookbook, please check.

  • med_fekihromdhane replied

    Hi,

    Yes I did not use lookbook until now because it was unstable.

    I will try and come back to you.

    Thanks!

  • med_fekihromdhane replied

    Hi,

    After checking the code you did not fix it but rather kept my quick dirty fix.

    "$config_check = true;"   !!!!?????

    I also can't even add a new lookbook in the website, it brings a new error now:

    Error filtering template: Notice: Undefined variable: pinTitle in /var/www/html/magento-ecommerce/app/code/MGS/Lookbook/Block/AbstractLookbook.php on line 69

    Also adding a new pin to the lookbook brings a 500 error!!!

    Can you please get me a serious fix for the code AND insert a demo lookbook in one page so I can see it works?

    I am really questioning the quality of this support!!

  • [deleted] replied

    Hi med_fekihromdhane,

    I've fixed and pin in the lookbook still work well.

    Please see attached video and check your site.

  • med_fekihromdhane replied

    Hi,

    Lookbook works now thanks.