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  Public Ticket #2350110
cannot install theme
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Comments

  • eatsmart2020 started the conversation

    Hello,

    i'm trying to setup my efarm. Unfortunately after installing the theme i try to select the first demo design. Wordpress is saying it works fine but if i try to go to my side i just see the loading animation. Also i cannot find the "shop" button at my wordpress.

  •  608
    WordPress replied

    Hi,
    Thanks for your purchase.

    Can you provide an admin account and FTP info so I can check for your problem?


  • eatsmart2020 replied

    sure, my wp account is 

    user: tsteinegger

    pw: BeimBaur#2020

  •  608
    WordPress replied

    Hello,

    I have checked your site and it seems you have imported the error. You can delete the database after which you reinstall the default theme and plugin. Then I can reinstall the demo for you


  • eatsmart2020 replied

    Hi,

     i reinstalled wordpress. Do i have to select efarm or efarm child as my theme?

  •  608
    WordPress replied

    Hello,

    Yes. You can set efarm child as the child theme.