Okay
  Public Ticket #2427737
Header top and bottom
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Comments

  •  3
    mohammad started the conversation

    I have tried to add a header top and bottom from settings but nothing appears on frontend, please try and check.

    For testing, feel free to add a black top and black bottom also.

  •  3
    mohammad replied

    any updates?


  • [deleted] replied

    Dear mohammad,

    After you choose Yes to enable the top header, you need to go to Content > Blocks and choose the block with identifier header_custom_static_block_3, to add content to it. Because your block has no content, it doesn't show on frontend. I have added some demo content to test and you can have a look at it.

    About the bottom header, the header type 3 that you are using, unfortunately, doesn't support the bottom header.

    Please have a check and tell me if there is any problem. Thank you.

  •  3
    mohammad replied

    alright i will check.

    Another issue in header, the logo looks stretched on some screens and looks correct on others, please check it.

    And when i click on add to cart button on product page, it takes to long to respond, please check it.

  •  3
    mohammad replied

    also the msg that appears from right side after adding the test header top it became hidden, i believe it should be related to the header bottom not page top.

  • [deleted] replied

    Dear mohammad,

    1. The logo looks stretched on some screens:

    This problem is caused due to the number of menu items. The more menu item there are, the narrower the header is. As a result, header has to be longer in vertical. So the menu is stretched, too. 

    However this problem is caused in some screens, not all.

    2. The add to cart button

    I have checked it on my browser, it doesn't take too long to add product to cart, just 1-3 sections. If yes, it is caused due to the network connection, or the browser, or the Magento itself.

    Our AjaxCart extension doesn't slow down the adding to cart process.

    3. The message

    I still see the message which comes from the right side. I am sorry I can't catch all your expectation. Please kindly provide me a screenshot that I can understand it clearly to help you.

    Thank you.

  •  3
    mohammad replied
  • [deleted] replied

    Hi mohammad,

    I have fixed the message position for you, please have a check.

    Thank you.

  •  3
    mohammad replied

    thank you.

    Consider this ticket closed.