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  Public Ticket #2447041
Issues on validation
Closed

Comments

  •  2
    durgayasas started the conversation

    We purchased your theme and we are about to go live with a major Porcelain brand in Sri Lanka.
    Everything was great so far but we request your kind support to resolve below issues.
    1). The validation of forms in checkout - Telephone number -> currently this field type is text. We want to change this to accept only numbers. We did a project search and changed all TP to numbers. But still it is displaying as text. Please guide which file to edit?
    2). Error message/product add notification display error while adding to cart - The errors/notifications are not shown in the particular page when adding a product to the cart(some time all notifications are shown in home page when we go back to the home page)
    3). The validation of forms in checkout - we want to reorder the order of checkout form, COUNTRY field should be move up( Before the STATE/PROVINCE field)

  • [deleted] replied

    Hello,

    Thanks for contacting us,

    1). The validation of forms in checkout - Telephone number -> currently this field type is text. We want to change this to accept only numbers. We did a project search and changed all TP to numbers. But still it is displaying as text. Please guide which file to edit?

    Sorry we can't support this for free, it is custom theme, so if you want us to check and make it, you will need to pay extra

    2). Error message/product add notification display error while adding to cart - The errors/notifications are not shown in the particular page when adding a product to the cart(some time all notifications are shown in home page when we go back to the home page)

    I have checked but don't get this issue

    3). The validation of forms in checkout - we want to reorder the order of checkout form, COUNTRY field should be move up( Before the STATE/PROVINCE field)

    Sorry we can't support this for free, it is custom theme, so if you want us to check and make it, you will need to pay extra

  •  2
    durgayasas replied

    please provide us a quotation for fixing above issues ?

  •  2
    durgayasas replied

    2). Error message/product add notification display error while adding to cart - The errors/notifications are not shown in the particular page when adding a product to the cart(some time all notifications are shown in home page when we go back to the home page)

    • please press add to cart button few times with in a second 

        ,then you can find above issue.

  • [deleted] replied

    Hello,

    Sorry for the late reply,

    1) The cost is: $110

    2) Yes we will have a look again

    3) The cost: $55

    And now I can't visit your site, it keeps loading forever

  •  2
    durgayasas replied

    we have some additional issues like 

    "Shipping Estimation" is not displayed when proceeding to checkout straight from the cart. It displayed when proceeded straight from a product. 

    and

    Cash on delivery option is not displayed in the payment option selection screen even when enabled from the dashboard. 


    Will the pric be same for all these fixes?

  • [deleted] replied

    Hello,

    Yes they will be included