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  Public Ticket #2472223
Page Builder options not responsive
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  •  2
    bernieu2 started the conversation

    Fresh install of Supro 1.1.5 on Magento 2.3.4 new install (local)

    When activating front end builder - I turn off page cache, go to home, log into account and select "Customize" and this frame appears - but no options have any effect. If I try to change a value or click a button the page refreshes and the change value revert to original value. Are these settings only displayed for information or is this behaviour not correct? I note they can be changed in admin panel and do take effect on page.

    (note - I can add/remove blocks on homepage fine and they do save. It is just the options on the left that have no effect)

    Could you please also confirm the following:

    - if new user to theme the only patch required should be /patch_for_magento_2.3.4+/ ? Or do I require more patches to be applied?

    - is php7.3 supported? Magento 2.3.5-p1 supported?

    Thanks

  •  2
    bernieu2 replied

    Extra screenshot of options panel:

  • [deleted] replied

    Hello,

    - Issue Customize:  In the latest update we have had a fix affecting customize, I will send an attachment to fix the custom error and it will be in the next update. Please be assured that the attachment does not affect the external fkhacs apart from Customize. Alternative file path :  app\code\MGS\ThemeSettings

    - Magento 2.3 technology stack requirements - supported PHP versions:

    • ~7.1.3
    • ~7.2.0
    • ~7.3.0

    - if new user to theme the only patch required should be patch_for_magento_2.3.4+ . -> If you are using magento version 2.3.4 or later: read Readme file  in supro_v[...]/Themes/Source/patch_for_magento_2.3.4/ folder and apply this patch. You can see more at the link: https://www.youtube.com/watch?v=j2_bfqpx_Mw



    Hope it help you.

    If you have any problems, please let me know.

    Thanks!.


  •  2
    bernieu2 replied

    Thank you, can confirm patch is working :)