Please check the below video and answer these questions:
1- Pictures disappearing on sliders while it is looping, can you please fix this issue?
2- Sliders are always showing the same products, although the conditions set for each one of it applies on many other products, why it is not changing?
3- Is there a way to hide "out of stock" products only from sliders in home page?
2- I know that there might be common products between sale and new arrivals, but the problem is that if i open the website now, and i open it again tomorrow, i will see the same products in the home page sliders, although there is many others on sale and new arrivals. How can i show different products automatically ?
3- I dont want to hide the label, I need the out of stock products not to appear on home page sliders. kindly advise.
Now we are planing to change the support process to support for our customer better, so please create a new ticket with your issue and your site info ( admin url, admin account, ftp access detail or sftp and the path to magento root on your server ), we will work on that ticket and resolve the problem as soon as possible
We also will close this ticket, thanks so much for your understanding
Hello,
Please check the below video and answer these questions:
1- Pictures disappearing on sliders while it is looping, can you please fix this issue?
2- Sliders are always showing the same products, although the conditions set for each one of it applies on many other products, why it is not changing?
3- Is there a way to hide "out of stock" products only from sliders in home page?
Magento3.znbaq.com/test
and Magento3.znbaq.com
Hello mohammad,
I have just tried to check in your site,
1. I see that the pictures is showing fine. Please look video attached.
2. It seems you have a new block and a sale block, They display the same product because these products are both new product and sale product.
3. Please add this custom style in to MGS/Page builder setting/Font & Style/Add custom style:
span.product-label.sold-out-label {
display: none;
}
Thank you so much,
1- Please try on mozilla and edge.
2- I know that there might be common products between sale and new arrivals, but the problem is that if i open the website now, and i open it again tomorrow, i will see the same products in the home page sliders, although there is many others on sale and new arrivals. How can i show different products automatically ?
3- I dont want to hide the label, I need the out of stock products not to appear on home page sliders. kindly advise.
any updates ?
hi, why you dont respond?
Hello mohammad,
Sorry for late reply,
Because last week, I was sick.
Now I will get back to my work, I will focus on your problems and resolve it as soon as possible.
Please give me a little more time,
Thank you,
hi,
Please check this ticket.
Hello,
Please accept our apologize for the late reply,
Now we are planing to change the support process to support for our customer better, so please create a new ticket with your issue and your site info ( admin url, admin account, ftp access detail or sftp and the path to magento root on your server ), we will work on that ticket and resolve the problem as soon as possible
We also will close this ticket, thanks so much for your understanding