Hi there, I purchased the CMS builder on Developer license and Supro Theme, I installed the Supro theme first and it has a builder inside which is v1.0.2 while the CMS builder I bought is v1.0.7, so I want to know how to upgrade the CMS builder.
Could you give me your site info ( admin url, admin account and ftp ) I don't see the problem on my local machine or please try to clear magento cache or any external cache
Now we are planing to change the support process, so please create a new ticket with your issue and your site info ( admin url, admin account and ftp access detail or sftp ), we will work on that ticket and resolve the problem as soon as possible
We also will close this ticket, thanks so much for your understanding
Hi there, I purchased the CMS builder on Developer license and Supro Theme, I installed the Supro theme first and it has a builder inside which is v1.0.2 while the CMS builder I bought is v1.0.7, so I want to know how to upgrade the CMS builder.
Hello,
Thanks for contacting us,
We will update and check it on our dev site then give you package when it is ready
Do you have an estimated date for the upgrade ? I need to use the category builder which is updated on the latest version.
Thanks
Any updates?
Hello,
Sorry for the late reply to you,
Please give me 2 days more, I will update you with a patch
Hello,
I have attached a patch for you, read Readme file to apply this patch, please tell me know if you still have any other problems
Hello,
Sorry I have attached again, please ignore previous patch
Got it! Thanks!
I will try it now and if there's any updates for the CMS builder in the future, how do I upgrade it in my store?
HI
I have attached a file for you, unzip and upload it to app/code/MGS/ThemeSettings/Helper/ folder, override old file then clear all cache and try again
Hi there, do you have the code for Linearicons?
Hi there, the them builder is installed sucessfully while it doesn't work for category and product page.
I 've added the screenshot in the attach-ment
Hello,
Thanks for your comment,
We will check and update you as soon as any news
Hello,
Could you give me your site info ( admin url, admin account and ftp ) I don't see the problem on my local machine or please try to clear magento cache or any external cache
Hi, sorry for the late reply, we have not published the site yet so it's in our internal server, which you can't access the FTP.
Is it good for me to send you the admin url and account for you to check first?
And do you have the code for Linearicons? We may need it to add some icons.
Thanks
Hello,
Yes please send me the info that you can give
- You can find out the font icons in app/design/frontend/Mgs/supro/web/fonts/ folder
Admin url: http://59.175.109.211:8081/sosguy2/lwht
Account: liuhuan password: Welcome2020@
And I can't find the icon in the folder you mentioned.
Hello,
1) About builder on category or detail page
Have you tried to clear all cache yet? Please try it out
2) And I can't find the icon in the folder you mentioned.
Ok I have attached for you
yes, I have tried it already. problem still exists.
Hi there,
Any updates?
Hello,
Please accept our apologize for the late reply,
Now we are planing to change the support process, so please create a new ticket with your issue and your site info ( admin url, admin account and ftp access detail or sftp ), we will work on that ticket and resolve the problem as soon as possible
We also will close this ticket, thanks so much for your understanding