"Imagen zoom don't let me select color or change size" (#2494017) / ArrowHiTech

Public Ticket #2494017

Imagen zoom don't let me select color or change size

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2
svengel started the conversation
August 4, 2020 at 5:49pm
When you choose a size the imagen increase and don't let me select color or change size:

Please see the video with the bug
https://www.awesomescreenshot.com/video/556643?key=c80921646da676029ba6616493ee0342
[deleted] replied
August 5, 2020 at 3:19am
Dear,

Thanks for contacting us,

Could you please give me your site info ( admin url, admin account and ftp access detail ) we will check and help you.
2
svengel replied
August 5, 2020 at 4:55pm
Hello, sure, but we have sandbox and production enviroments:
Sandbox
https://pruebas.xanna.mx/admin_x4nn4/
user: guest
pass: gu3st11

CPanel access: https://xanna.mx:2083/

user: xannashop
pass: V5Ey&e6YWt%*E45[}#f
CLI Putty port: 64258

Sandbox path: public_html/pruebas/
Production path: public_html/
[deleted] replied
August 5, 2020 at 5:43pm
Hello,

I fixed the error in your attached video.

You can check it again. And if there's any problem, please tell me again

Thanks!.
2
svengel replied
August 5, 2020 at 8:08pm
Hello, on production enviroment Now I can't see sizes nor colors and when you add to a cart the product, the page inly refresh without adding it to the cart:

https://xanna.mx/gwen-drawstring-bike-short.html
[deleted] replied
August 6, 2020 at 3:12am
Hello,
I have checked for you and found that:
It is affected by this config in your admin:

You can check it again. And if there's any problem, please tell me again

Thanks!.