Okay
  Public Ticket #2548348
https://stage.baytonia.com/
Closed

Comments

  • Krajab started the conversation

    Shop by brand is not working. There is an error in the pagination of your plugin.
    If I click to open any brand it shows blank page.

    https://stage.baytonia.com/shop-by-brand/black-decker

  • [deleted] replied

    Dear Krajab,

    Thanks for your reply

    Our devs have received your ticket. We will respond to you as soon as possible

    Have a good day

  • [deleted] replied

    Dear Krajab,

    I hope you're doing well

    I have checked for you and found that: This is a conflict between MGS Brand and Amasty Seo ToolKit. We will try to resolve the issue for you as soon as possible however the issue is quite difficult so we need quite a bit of time.

    Thank you for your understanding 

  • Krajab replied

    Any update on this?

  • [deleted] replied

    Dear Krajab,

    Sorry for the late reply

    It'd been our weekend so they were all off

    They will check your issue soon

    I will update to you as soon as possible

    Thank you and have a good day

  • Krajab replied

    Any update on this?

  • [deleted] replied

    Dear Krajab,

    Thanks for your reply

    Please bare with us, there are too many tickets need to be handled

    I attracted a status image of your ticket in our system

    So please be patient

    Thank you and have a good day 

  • [deleted] replied

    Dear Krajab,

    I hope you're doing well

    We have fixed the issue for you, you can check. Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont get any response from you in 2 days, we would suppose the issue is fixed and close this ticket. Please feel free to open a new ticket for any other issue or questions.

    Thank you and have a good day