Okay
  Public Ticket #2549444
User unable to Register
Closed

Comments

  •  2
    KrishArora started the conversation

    Hi,


    I have changed the settings from Settigs > General

    So that anyone can register on the website as a Customer

    But still the Signup feature is not working.

    When I tried to signup as a new user there is no registration mail received neither there is any user registration as I have confirmed the same from Users Settings in Wordpress.

    But when any user buy a product and at the time of checkout they enter email, then user get email for registration and their Email is also regitered on Wordpress as a customer.

    Please look into this and help me out

    Thanks & Regards

    Krishan Arora

  •  603
    WordPress replied

    Hello,

    Thank for your purchase

    You can go to WooCommerce -> Settings -> Accounts & Privacy -> Check in option Allow customers to create an account on the "My account" page -> Save

    1447037251.png


  •  2
    KrishArora replied

    Hi,

    These settings were already ON, still user not able to register.

    Please check the second screenshot. When user arrives on homepage and tries to register from there, that part is not working.

  •  603
    WordPress replied

    Hello,

    Can you provide an account admin so I can check that problem for you?


  •  603
    WordPress replied

    Hello,

    You can download and update the path. We fixed that problem.



  •  603
    WordPress replied

    Hello,

    Currently our demo has changed the font and style of the page sub. If you want to update the theme you can remove the old version and update the latest version. http://hn.arrowpress.net/lusion/

    Full package theme



  •  2
    KrishArora replied

    I have uploaded the first file you gave,

    deleted ajax-account.js, ajax-account.min.js and functions.php from file manager and uploaded the new files given

    still problem is there, not able to register

  •  603
    WordPress replied

    Sorry!

    You can download and update again.


  •  2
    KrishArora replied

    I updated all 4 files now - ajax-account.js, ajax-account.min.js, functions.php and custom-ajax.php

    Still the problem remains same

  •  603
    WordPress replied

    Hello,

    Can you provide an account admin and FTP info so I can check that problem for you?


  •   KrishArora replied privately
  •  603
    WordPress replied

    Hello,

    You can check again. I have update 2 file: ajax-account.js, ajax-account.min.js


  •  2
    KrishArora replied

    Thanks a lot for your quick response and resolving the issue. It's working fine now. Thank you.

  •  603
    WordPress replied

    Hello,

    Can you take some time to rate our item 5 star in ThemeForest?

    https://themeforest.net/item/lusion-multipurpose-ecommerce-wordpress-theme/reviews/27657550