Comments 1bryankimartificio started the conversationSeptember 24, 2020 at 9:13pmHi, I have issue with the compare product. I only have single currency which is PHP and encountering issue when loading the site. You can see it on the attached file. and also since we had an issue on currency, when I go to product compare it was showing USD instead of PHP. Can you help me with my issue?I am using webkul marketplace on my site and the theme that I purchase is Gemart - marketplace theme. 231Shopify Team repliedSeptember 25, 2020 at 1:47amHi bryankimartificio,Can you invite us to your staff via email: [email protected], please?We'll config this issue for you.Best regards,Shopify Team 1bryankimartificio repliedSeptember 25, 2020 at 4:36amSure! we've already sent you an email. 231Shopify Team repliedSeptember 25, 2020 at 4:45amHi bryankimartificio, This is not what I mean. I want to be a staff of your store via email: [email protected] and we still have a conservation in this ticket You can read more document in here: https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accountsBest regards,Shopify Team 1bryankimartificio repliedSeptember 25, 2020 at 4:51amWe've sent you the account details :) 231Shopify Team repliedSeptember 25, 2020 at 5:07amWe will check your store and give you an answer soon. Best regards, Shopify Team 231Shopify Team repliedSeptember 25, 2020 at 6:35amHi Bryan, I've added class="money" in your general settings. You can read more in our document No.4: And in Theme settings, we've checked this setting "Enable currency conversion" to make sure: your theme will be working well. Because you only have single currency which is PHP so we hide currency dropdown in Theme settings - Header to not switch currency. Check your store again. Best regards,Shopify Team Sign in to reply ...
Hi,
I have issue with the compare product.
I only have single currency which is PHP and encountering issue when loading the site. You can see it on the attached file.
and also since we had an issue on currency, when I go to product compare it was showing USD instead of PHP. Can you help me with my issue?
I am using webkul marketplace on my site and the theme that I purchase is Gemart - marketplace theme.
Hi bryankimartificio,
Can you invite us to your staff via email: [email protected], please?
We'll config this issue for you.
Best regards,
Shopify Team
Sure! we've already sent you an email.
Hi bryankimartificio,
This is not what I mean. I want to be a staff of your store via email: [email protected] and we still have a conservation in this ticket
You can read more document in here: https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts
Best regards,
Shopify Team
We've sent you the account details :)
We will check your store and give you an answer soon.
Best regards,
Shopify Team
Hi Bryan,
I've added class="money" in your general settings. You can read more in our document No.4:
And in Theme settings, we've checked this setting "Enable currency conversion" to make sure: your theme will be working well.
Because you only have single currency which is PHP so we hide currency dropdown in Theme settings - Header to not switch currency.
Check your store again.
Best regards,
Shopify Team