Okay
  Public Ticket #2559926
MGS FRONT-END BUILDER not working
Closed

Comments

  • anakorenini started the conversation

    When I edit OWL Carousel and I click SAVE button the page get stuck in refresh loop and it doesn't save my content.

  • [deleted] replied

    Dear anakorenini,

    Thank you for your reply

    Please refer these article in order to resolve your problem

    https://arrowhitech.ticksy.com/article/12553/

    https://arrowhitech.ticksy.com/article/15367/

    I hope you have a good day 

  •   anakorenini replied privately
  • anakorenini replied

    UPDATE:

    I have noticed that Front Page Builder was not working because module MGS_QuickView was not enabled. I have disabled MGS_QuickView because I don't need this functionality, but Builder depends on it. Now that I have also enabled QuickView it is working fine. 

    So no need for further support regarding this issue.


  • [deleted] replied

    Dear anakorenini,

    Thank you for your reply

    Could you please give us your site info ( admin url, admin account and ftp access detail )? So we can specify whether or not your issue is a theme bug. We will update you as soon as possible

    I hope you have a good day

  •   anakorenini replied privately
  • [deleted] replied

    Dear anakorenini,

    Thank you for your information

    Our devs have received your problem

    I will update to you as soon as possible

    Have a good day 

  • [deleted] replied

    Dear anakorenini,

    Sorry for the late response

    1. Issue with page builder: Please create a new customer account and enable page builder for it. I have tried to create a account and i see it works fine.

    https://www.loom.com/share/7338bd1ae1a948bba08a680552c95d8f

    2. If you want to disable module Quickview. Please give me your ssh.

    because these are the theme extensions, and the product blocks of the page builder all call Quickview. So it is related. So for more safety you can config not show quickview in admin instead of disabling it

    Thank you and have a good day 

  • anakorenini replied

    Hi

    After I enabled Quickview it now works yes, as  I wrote below. 

    You can mark this issue as resolved.

    Thank you,
    Borut