Please fix the following issues that are occurred while creating product category tabs. Our category names are menswear and womenswear but why it is showing All menswear while it is not available in our category.
1. Category tab is not visible on mobile view
2. Logo is not also Aligned on mobile view (icons overlapping)
Please find the attached screenshots for your reference.
1. Please select the correct product category name you want. Please see my attached photo below 2. Issue 1, 2 have been solved.
Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont get any response from you in 2 days, we would suppose the issue is fixed and close this ticket. Please feel free to open a new ticket for any other issue or question
We have fixed the issue for you, you can check. Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont get any response from you in 2 days, we would suppose the issue is fixed and close this ticket. Please open a new ticket for any other issue or questions that are not related to this ticket.
As I told you, please open a new ticket for any other issue or question. Asking questions in one ticket may mess us up. If the problem "Logo Category Tab not aligned on mobile view" is done now, please respond so that I can close this ticket
For the "There is an issue in default categories and theme assign menu creation categories. Why it is happening here", please open a new ticket. We will help you deal with it but in a new ticket
Dear Team,
Please fix the following issues that are occurred while creating product category tabs. Our category names are menswear and womenswear but why it is showing All menswear while it is not available in our category.
1. Category tab is not visible on mobile view
2. Logo is not also Aligned on mobile view (icons overlapping)
Please find the attached screenshots for your reference.
Thanks
Dear crimsouneclub,
Thank you for your ticket
We have recorded your problem
I will respond to you as soon as possible
Have a good day
Dear crimsouneclub,
1. Please select the correct product category name you want. Please see my attached photo below
2. Issue 1, 2 have been solved.
Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont get any response from you in 2 days, we would suppose the issue is fixed and close this ticket. Please feel free to open a new ticket for any other issue or question
Thank you and have a good day
Hi Jerermy,
I already said that category tab is not visible in mobile view.
Please find the attached screenshots for your references.
Thanks
Dear crimsouneclub,
I hope you're doing well
Strange, category tab is visible in mobile view. Please clear all your cache and check it again.
Thanks.
Hi Jerermy,
But these categories tabs are not aligned center by default.It should be aligned center.
It look likes on mobile view and desktop view both.
Weekly Selection
Menswear Womenswear
Thanks
Hi Team,
There is an issue in default categories and theme assign menu creation categories. Why it is happening here.
Please find the attached screenshots for your references.
Thanks
Crimsoune Club
Awaiting Response!!
Awaiting Response!!
Dear crimsouneclub,
Sorry for the late response due to our weekend
We have fixed the issue for you, you can check. Please check and respond to this ticket if the problem is still not fixed yet, we will check again. If we dont get any response from you in 2 days, we would suppose the issue is fixed and close this ticket. Please open a new ticket for any other issue or questions that are not related to this ticket.
Thank you and have a good day
Hi Team,
Not resolved so far, There is an issue in default categories and theme assign menu creation categories. Why it is happening here.
Please find the attached screenshots for your references.
Thanks
Crimsoune Club
Dear crimsouneclub,
Thank you for your reply
As I told you, please open a new ticket for any other issue or question. Asking questions in one ticket may mess us up. If the problem "Logo Category Tab not aligned on mobile view" is done now, please respond so that I can close this ticket
For the "There is an issue in default categories and theme assign menu creation categories. Why it is happening here", please open a new ticket. We will help you deal with it but in a new ticket
I hope you have a good day