I am using theme arrowit to create website www.sisosa.co.id After I did some editing with elementor, I found that some icons in frontpage can not be displayed well. For example : 1. the left & right arrow icons in slider (using chrome or edge) 2. menu's icon (when use narrow device) at top right corner (using chrome or edge) 3. address's icons at the bottom left corner (display well in chrome, but not in edge) Although I cleared browser's data image & cache 3 times.
My questions are 1. What are the cause of this problem ? 2. How to prevent this problem ? 3. How to repair ? Please explain me step by step. 4. Do you have more detail manuals how to use or edit arrowit and its's widgets/plugins/etc ? I think your "well documented manual" is not enough (too few explanations). It is too difficult to edit the theme and its component inside without good and detail manuals (wasting time).
Dear Alex. Thx for your effort. The recent condition is * chrome in windows 7 : OK * edge,opera, firefox in windows 7 : all NG * chrome in smartphone samsung J7 and tablet samsung A6 : all NG NG (no good) : the icons can not be displayed well I delete browser's cache twice or more, but no effect (still NG). Please help to troubleshoot. Thank you Best regards Dwi
Dear customer care.
I am using theme arrowit to create website www.sisosa.co.id
After I did some editing with elementor, I found that some icons in frontpage can not be displayed well. For example :
1. the left & right arrow icons in slider (using chrome or edge)
2. menu's icon (when use narrow device) at top right corner (using chrome or edge)
3. address's icons at the bottom left corner (display well in chrome, but not in edge)
Although I cleared browser's data image & cache 3 times.
My questions are
1. What are the cause of this problem ?
2. How to prevent this problem ?
3. How to repair ?
Please explain me step by step.
4. Do you have more detail manuals how to use or edit arrowit and its's widgets/plugins/etc ? I think your "well documented manual" is not enough (too few explanations). It is too difficult to edit the theme and its component inside without good and detail manuals (wasting time).
Thank you for your help.
Regards.
Dwi Gunawiyana
Hello,
1, 2, 3: Can you provide an account admin do I can check that problem for you?
4: We do not have instructions for editing widgets / plugins, ... you can only change the sample content from us by making changes in the backend.
Go to Appearance -> Widgets.
With documentation we only guide customers to change demo content.
Dear Alex.
This is the admin's data.
wp username : sisosadgw
wp pwd : sisosa-Cika@2020
Please check. If you did some changes, please capture those changing and inform to me all.
Thanks for your help
Regards
Dwi
Hello,
I have edit css in nav revolutions slider
Dear Alex.
Thx for your effort.
The recent condition is
* chrome in windows 7 : OK
* edge,opera, firefox in windows 7 : all NG
* chrome in smartphone samsung J7 and tablet samsung A6 : all NG
NG (no good) : the icons can not be displayed well
I delete browser's cache twice or more, but no effect (still NG).
Please help to troubleshoot.
Thank you
Best regards
Dwi
attachment files
Hello,
You can check again. I have turn on option Load Font Awesome 4 Support
Dear Alex.
The recent condition are
* chrome in windows 7 : OK
* chrome in smartphone samsung J7 : OK
* edge,opera, firefox in windows 7 : all NG
* chrome in tablet samsung A6 : all NG
Note : I cleared the browsers's browsing data more than 3 times.
Please help to troubleshoot.
Thank you
Best regards
Dwi
Hello,
You can update browser latest version and check again.
Hello.
OK thx Alex.
When I use https:// not http://, the problem has disappeared.
Close
Thank for your help.
Regards.
Dwi