Okay
  Public Ticket #2606116
Tutorial
Closed

Comments

  • gabrielxavy started the conversation

    The tutorial made in images is outdated.

    The download does not have the proposed images in the tutorial.

  •  231
    Shopify Team replied

    Hi gabrielxavy,

    Thanks for purchasing our theme.

    We've still update the tutorial.

    What section do you need to tutorial? We'll guide you to customize it.


    Best regards,

    Shopify Team


  • gabrielxavy replied

    i don't have the images to upload.

  •   gabrielxavy replied privately
  •  231
    Shopify Team replied

    Hi gabrielxavy,

    Sorry for reply late and our bad tutorial.

    In Gemmart theme, we don't have demo images.

    We support about theme errors and tutorial to use our theme.

    What section do you need to tutorial? We'll guide you to customize it.


    Best regards,

    Shopify Team



  •   gabrielxavy replied privately
  •  231
    Shopify Team replied

    Hi gabrielxavy,

    Our theme has some functions to replace some apps like: Sale popup, GDPR, Age Validation popup, Cookies Popup. Our functions will save your money for some apps above.

    We'll refund for you tomorrow. 

    Thank you for your attention to our theme.

    If you change your mind, you can contact us so we can support and guide you to use our theme.

    Best regards,

    Shopify Team


  •   gabrielxavy replied privately
  •  231
    Shopify Team replied

    Hi gabrielxavy,

    Please create refund request on themeforest so we can refund for you.


    Best regards,

    Shopify Team


  •   gabrielxavy replied privately
  •   gabrielxavy replied privately
  •   gabrielxavy replied privately
  •  231
    Shopify Team replied

    Hi gabrielxavy,

    We have already refunded you but you have to wait for Themeforest to process it.


    Best regards,

    Shopify Team